Sebastian Cruz Couture

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Sebastian Cruz Couture

sebastiancruzcouture.com
luxury, professional, formal men, womenAge 26-45, 46-60
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From the business

We are a luxury menswear brand that design complete head to toe looks. We design for the bold, and inspire our customers daily with unique looks. Our passion is to help you tell your story by creating a unique style that connects with you and makes you feel amazing! Our tools are our designs.

We look forward to you joining our bold family!


sebastiancruzcouture.com
+1 855-723-2653
USA
Founded in 2013
Clothing item from Sebastian Cruz Couture
Fashion apparel by Sebastian Cruz Couture

Business Highlights

General

Year Founded: 2013
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (Florida)

Returns

Return Policy: not free
Return Instructions: item(s) must be new, unworn, unwashed, without any traces of perfumes or other applied scents, and in the original packaging with original tags attached
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: luxury, professional, formal
Body Fit: regular
Available Sizes: Men's (XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (XS, S, M, L, XL, XXL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-723-2653
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, Apple Pay, financing
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback, Mr. Rebates

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Sebastian Cruz Couture Reviews Summary

Sebastian Cruz Couture enjoys a strong reputation for exceptional craftsmanship, luxurious materials, and unique designs that resonate well with fashion-conscious customers. Many reviews highlight the tailored fit and comfort of their suits, positioning them as a worthwhile investment for both formal and casual occasions. Customers appreciate the brand's commitment to inclusivity, accommodating various body types. However, some concerns regarding customer service, such as potential delays and return processes, were noted. Overall, the sentiment towards the brand is overwhelmingly positive, emphasizing quality and style while suggesting improvements in customer support.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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425 reviews

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California
1 review
0 helpful votes
Follow Nolan H.
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Exceeded my expectations
January 31, 2026

I was a little nervous ordering a suit online, but this one is awesome. The fit is perfect and super comfortable, and the fabric feels way nicer than I expected. Even the small details, like the buttons and stitching, look really sharp. I've already worn it a couple times and got compliments each time. Very happy with this one.

Date of experience: January 31, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Very happy we exeeded your expectations. Welcome to our bold family! Looking forward to seeing pictures.

Colorado
1 review
0 helpful votes
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Super satisfied with my purchase. The suit fits well, feels comfortable, and looks great. Easy process and quality product.

Date of experience: January 30, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

We are very pleased to hear you are happy Mason! Thanks for sharing

California
1 review
0 helpful votes
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Yeah honestly, really happy with it.
January 30, 2026

Quality's legit, fit came out nice, and everything showed up how it was supposed to. No issues. Would order again for sure.

Date of experience: January 29, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Fantastic Philippe! So happy you are happy. Looking forward to seeing pictures!

Portugal
1 review
0 helpful votes
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They handled everything for me
January 29, 2026

I ordered a shirt and had a question before buying. Customer service was very kind and helpful, they explained everything clearly. A very nice experience

Date of experience: January 28, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Hi Gennaro,

Thanks for sharing your experience. We are doing the best we can to enhance our customer service experience, as we know our product is quite unique. Welcome to our bold family!

New York
1 review
0 helpful votes
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Excellent fabric quality
January 29, 2026

The fit was exactly what I expected and the fabric is genuinely beautiful. Has a great weight, texture, comfortable, breathable, and looks even better in person.

Date of experience: January 28, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Thanks for sharing Mario! Very happy you are happy. Looking forward to seeing pictures!

Canada
1 review
0 helpful votes
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Great choice
January 29, 2026

This brand was recommended by a friend, and I'm glad I listened. The quality and attention to detail definitely matched what I was told.

Date of experience: January 28, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Glad you are happy Anton! Welcome to our bold family

Oregon
1 review
0 helpful votes
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Really unique fabric
January 28, 2026

I haven't seen this paisley anywhere else, which is why I took the risk of ordering online. Everything went well, and the piece is great for the price. Even though the Black Friday discount had already ended when I ordered, customer service still gave me a 40% off code.

Date of experience: January 26, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Glad our team took care of you and you are happy with our ordering process. Welcome to our bold family

Virginia
1 review
0 helpful votes
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We Love it! Quality I was hoping for
January 27, 2026

The pieces I received are exactly the quality I was hoping for. I'll be wearing this to my daughter's wedding, and my wife and I truly love it.

Date of experience: January 26, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Amazing Steven! Thanks for sharing this pic. Looking forward to seeing the look come to life. Congrats on your daughters wedding.

California
1 review
0 helpful votes
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Good quality jacket
January 27, 2026

Great fabric, perfect fit. Definitely recommended. Thanks!

Date of experience: January 25, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Thanks for the love Clark. We are very happy you are happy.

Florida
1 review
0 helpful votes
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I'll never spend a dime on you all again. Never received product for my wedding. Never responded. Just a terrible experience for the biggest day of my life

Date of experience: January 25, 2026
Australia
1 review
0 helpful votes
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Nice scarf
January 22, 2026

I ordered a scarf I saw on their social media, and it took 15 days to arrive. The waiting time wasn't bad, and everything went well. I got a bit scared after ordering when I saw some of the other reviews, but in the end, everything turned out fine. They definitely deserve 5 stars.

Date of experience: January 19, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Thanks for the love! Welcome to our bold family

New York
1 review
0 helpful votes
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Good experience
January 22, 2026

All good, received everything on the date I requested. Thanks

Date of experience: January 21, 2026
Sebastian Cruz C. — Sebastian Cruz Couture Rep
2 months ago

Thank you for the love. Welcome to our bold family!

Maryland
1 review
0 helpful votes
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Never received full order that was placed on Nov 23 2025 now going on nearly 2 months. Numerous calls, emails with no answer, I have only been able to connect three and the first two times they stated they placed me on hold and stated they would get with the production team and then stated they did not respond and will get back with me. The third time I was able to get through the played same game and that is when I requested a refund and they still stay they need to escalated and someone will reach out within 48 hours which has never occurred the other time. This company is a scam and I will start a collective lawsuit against this fraudulent company.

Date of experience: January 21, 2026
New York
1 review
0 helpful votes
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Very happy with the suit
January 21, 2026

Received it in time before my vacation, which was a huge relief. The fabric is breathable and comfortable perfect for traveling and warm weather

Date of experience: January 21, 2026
GB
1 review
0 helpful votes
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Happy with my purchase
January 18, 2026

Everything went well and the product arrived as expected. Very satisfied

Date of experience: January 22, 2026
Australia
1 review
0 helpful votes
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Easy to deal with
January 17, 2026

I rang them to check on my order and they were upfront and easy to deal with, then followed up with a callback once the details were confirmed. Delivery took a bit longer than expected, but the craftsmanship is obvious the moment you put it on.

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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I'd gladly shop here again.
January 16, 2026

I called with a few questions, and the support was helpful. She even followed up with a callback as soon as they had an update on my request. Wore the piece to an event and received nonstop compliments. I'd gladly shop here again.

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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Terrible
January 14, 2026

Terrible. Sent me the wrong jacket in the wrong size and when I reached out to customer service phone number, it went to voicemail abd they emailed me. When I emailed back letting them know all of the issues, I was ignored for almost a month before a response saying "sorry your emails were going to spam".

Date of experience: January 14, 2026
GB
1 review
0 helpful votes
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Nice! Good Job
January 11, 2026

Just received my full suit today and I'm really impressed. I'm glad I took the time to submit my measurements the fit turned out great. As a nice surprise they even included a free pocket square. Solid experience and quality craftsmanship.

Date of experience: January 9, 2026
California
1 review
0 helpful votes
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The color was way off it's not white it's a beige. This store has the worst customer service I've encountered.

Date of experience: December 22, 2025