Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Seating Mind has a rating of 2.8 stars from 449 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seating Mind most frequently mention customer service, credit card and aeron chair. Seating Mind ranks 3rd among Office Furniture sites.
We monitor reviews for authenticity
Easy online shopping.
Jacob was great!
Calling in to find out that my order had not shipped yet a week after I placed the order was frustrating.
Great
Good. Could have used some instructions as to how to reassemble chair.
Quick checkout, chair was in good shape, quality products at a great price!
Very fast and easy.
It was quick and easy to place my order. The chairs arrived very quickly. It would be nice to have basic instructions with the chairs - although once you do figure out how they go together assembly is easy. Thanks!
Lots of options, easy to shop from. Would like to know general shipping date of my order! Really wish it had assembly instructions. I had to google it and guess.
It's fine
Time from paying for product and shipping was longer than normal for other companies
So far, so good. Proof will be in the execution and quality of product delivered.
Following up: The order was delivered on time on the scheduled date. It was in fine condition, requiring minimal assembly. There were no instructions but it was quite simple and intuitive.
I would definitely order from Seatingmind again; very pleased with the product, the value and the service.
Thanks for the quick call back to answer my questions!
No comment
All good
Was worried that the chair might be scratched up by the previous owner, but it arrived in perfect condition.
Very happy with the chair!
The delivery took longer than expected. A Fedex tracking number was created almost directly, but there was no movement for almost a week. No problem, happy to wait for such a good deal, but was starting to get a little worried it might have gotten lost or something. Anyway it all worked out fine, just needed a bit of patience.
Ordering was streamlined and easy
Fast and accurate
It was a very good shopping experience from ordering to delivery. The seat was not as firm as the one I have in my office which may indicate some significant usage. Overall, it was a good experience.
It has been ok until I receive the final product
The Steelcase Amia arrived fully assembled and looked brand-new. I am extremely happy with it. I have already recommended Seatingmind.com to others.
Answer: Good question. Every other review site hammers these guys. Beware. This is rigged.
Answer: Honestly. With how I was treated. These guys must be mafia.
Answer: This company may be legit, but from the research I have done online after my purchase experience with them, they totally scam people with their outrageous "restocking fee" policy.
Answer: Prices. But you're getting used stuff in god-only-knows condition. Stick with garage sales. These guys are shady. Beware.
Answer: They're all used with blemishes and they don't always send what you order.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account