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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Florida
1 review
0 helpful votes
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Very simple to use and save
September 27, 2017

Awesome way to seeing the layout and available seating, Always plenty of options to choose from.
I highly recommend seatgeek against other ticket sources.

Date of experience: September 26, 2017
Illinois
1 review
0 helpful votes
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Easy to use
September 27, 2017

I just wish that you could see exactly what seats you were buying - not just the row. For a theater it makes a big difference.

Date of experience: September 26, 2017
Texas
1 review
0 helpful votes
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Good place for tickets
September 27, 2017

I like the interface and prices. They offer some type of insurance at the end. Really didn't read that. Tickets came Fed Ex fast with tracking number.

Date of experience: September 26, 2017
Texas
1 review
0 helpful votes
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The best app to use.
October 29, 2017

I like this app because the tickets are cheap for some events. But for the Dallas cowboys game they expensive but other than that the app is good.

Date of experience: September 26, 2017
Nevada
1 review
0 helpful votes
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I dont like fees
September 26, 2017

I used to buy tickets from stubhub all the time before I found SeatGeek. I loved seatgeek because of the prices. A lot of people say there werent any fees on seatgeek but I knew there was they werent broken down before. Now that theyre broken down the tickets are way more expensive and are the same as stubhub. If the price is the same at both, I would rather shop with stubhub.

Date of experience: September 26, 2017
California
1 review
0 helpful votes
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I made it to the game!
September 27, 2017

Sometimes my experience has been a little fuzzy... People spill things in my seats and then sometimes from above if I happen to be underneath. But overall it was a great feeling with some excitement upon various situations throughout the game. What I like most was the ease of getting my seats and now that I am understanding... I can pick and choose where I want or where I can afford to be.

Date of experience: September 26, 2017
Florida
1 review
0 helpful votes
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Jaguars versus Cardinals
September 28, 2017

It was very simple to purchase tickets. Hopefully we have good seats at a reasonable price. There is a toll-free number if you have problems purchasing your tickets on their easy app

Date of experience: September 26, 2017
North Carolina
1 review
0 helpful votes
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Reliable
October 28, 2017

Best site to buy tickets on, I but all my tickets through seat geek. They always have to best prices, and the most important aspect of the site is that if gives you the price of tickets with fees and all.

Date of experience: September 26, 2017
Georgia
1 review
0 helpful votes
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Will continue using!
October 28, 2017

Easy to use app. Prices are very reasonable and fair. Excellent selection of events. Having been using this app for about twelve months and will continue to do so!

Date of experience: September 26, 2017
Tennessee
1 review
0 helpful votes
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Phenomenal Experience
September 27, 2017

Extremely pleasant transaction. Great seats. Exceptional value.
Smooth and easy. Couldn't have been more pleased with the experience. Will definitely return for future needs.

Date of experience: September 26, 2017
California
1 review
0 helpful votes
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Held my breath!
September 27, 2017

The reason I rated u guys like this was that I originally bought tickets that were advertised. Come to find out that my order was rejected because the tickets were longer available. On my second order, it said that my tickets were not going to be ready until 1 hr. Well I was nervous because the game was in an hour. I didnt know if I should drive and be left without tickets or wait and be late. I was worried that I probably wasnt going to get my tickets on time and also worried that I was not going to make the game. I did however get my tickets and was late cuz I waited prior to driving down to the stadium

Date of experience: September 25, 2017
Ohio
1 review
0 helpful votes
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SeatGeek is Awesome!
October 28, 2017

The app was user friendly an provide the best rates for the tickets. It always tells me when my favorite tickets are available.

Date of experience: September 25, 2017
Pennsylvania
1 review
0 helpful votes
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Fast and easy.
September 26, 2017

I like using Seat Geek because the prices are shown with fees and I know exactly what I'm paying. It's fast and easy for me to find good seats.

Date of experience: September 25, 2017
Tennessee
1 review
0 helpful votes
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Chicago Sports Fan
September 26, 2017

I enjoy the rankings of the ticket prices from extremely good to fair. It makes it easier to decide on which provides the best value for the buck. I find the site very easy to navigate and particularly like seeing the seat locations on the screen immediately.

Date of experience: September 25, 2017
New York
1 review
0 helpful votes
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Easy and simple app.
September 26, 2017

I like the seat selection interface with the color coordinated seating values. Helps to find deals in whichever section I'm looking for.

Date of experience: September 25, 2017
New Jersey
1 review
1 helpful vote
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Simple and effective
September 26, 2017

Got tickets for a NY Jets game two days prior to the event, tickets were priced well. Very easy to find good deals based on the green/yellow/red judgement circles on the seating diagram. Tickets also were straight on the app, so no need to print. Very effortless and simple thank you!

Date of experience: September 25, 2017
Missouri
1 review
1 helpful vote
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Pretty good
September 26, 2017

Price should be shown including the fee. It is difficult to see the true price that you are paying sometimes.

Date of experience: September 25, 2017
SeatGeek T. — SeatGeek Rep
over a year old

Hey Drew, thanks for the feedback--we can definitely help with this!

When you're checking on event listings, just make sure you've got the filter listings toggled to show "prices with fees" rather than "prices before fees". Once you've done that on your device, it should default to that for any future purchases so you always know what you'll be paying!

Hopefully this helps, but if you have any further questions please don’t hesitate to reach out!

SeatGeek CX Team
Email: [email protected]
Phone: 1-888-506-4101

New York
2 reviews
0 helpful votes
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BEST APP = BEST PRICES
September 26, 2017

SeatGeek provides great service. Seat choices are excellent too. The biggest difference for me is that the prices just blow the other apps away. Just bought 2 tickets for 50% of what the "other" seat app wanted... no contest, SeatGeek is #1

Date of experience: September 25, 2017
California
1 review
0 helpful votes
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SeatGreek is a snap to use (much better than the Dodgers own ticket site), and the ticket availability is great. But the fees are higher than seem appropriate.

Date of experience: September 24, 2017
Missouri
1 review
0 helpful votes
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Great place for tickets!
September 25, 2017

Seatgeek is the ONLY place I buy my tickets. Their customer service is the best Ive ever been in contact with and from that day I was a forever customer!

Date of experience: September 24, 2017

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States