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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,795 reviews

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Pennsylvania
1 review
0 helpful votes
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I cannot do a survey unless you want a bad review I have yet to receive my product!

Date of experience: April 7, 2024
Maryland
1 review
0 helpful votes
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Great fit
April 7, 2024

I ordered a couple sizes for a trip and loved the fit and got so many compliments.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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No Order Received!
April 7, 2024

I am disappointed that I have not received my order and have yet to have an update, and it's been over a month.

Date of experience: April 6, 2024
Massachusetts
1 review
0 helpful votes
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I wanted to exchange a bathing suit for a different size, and instead, I had to partially pay for a new one and keep the old one

Date of experience: April 6, 2024
Canada
1 review
0 helpful votes
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Not all bathing suits arrived.
April 6, 2024

I only got two out of the three bathing suits that I ordered. Frustrating because there is no contact information or customer service numbers. I just gave up. The two suits that I did receive are nice.

Date of experience: April 6, 2024
Oregon
1 review
0 helpful votes
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I've been waiting on this order for over a month and still haven't received anything. Customer service completely unhelpful.

Date of experience: April 6, 2024
New York
1 review
0 helpful votes
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I have not received my order.
April 6, 2024

I have not received my order. I do not understand why it is taking so long to receive.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Costly & lengthy shipping
April 5, 2024

It was a long wait and an expensive cost to ship the one swimsuit I ordered. The first order discount did not even cover the cost of shipping.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Great suit
April 5, 2024

The suits are ready comfortable, very cute. Perfect amount of coverage.

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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Have not received order
April 5, 2024

I can not believe I placed my order on 3-6-24 and have yet to receive my order. I can't even rate the products because I have not received them and when I check the tracking there is no estimated arrival date.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Already placed my second order!
April 5, 2024

I love all the items I ordered. Placed a second order and got one for my teen daughter.

Date of experience: April 5, 2024
Minnesota
1 review
0 helpful votes
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Sad
April 5, 2024

I never got my order and still waiting on a refund.

Date of experience: April 5, 2024
New Jersey
1 review
0 helpful votes
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Refund
April 5, 2024

I never received my refund. Please refund my account.

Date of experience: April 5, 2024
Michigan
1 review
0 helpful votes
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Runs small, no stretch
April 5, 2024

I ordered a medium. The shorts fit fine and are cute, the top has hardly any stretch/elastic to it and I couldn't even get it over my head without feeling like I was going to rip it. Retuning process is so step-y it's not worth returning.

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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I wasn't incredibly impressed with the quality of the materials, they will likely be good for one trip

Date of experience: April 4, 2024
New York
1 review
0 helpful votes
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Scam?
April 4, 2024

I still have not received my product and it has been a month

Date of experience: April 4, 2024
Minnesota
1 review
0 helpful votes
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I still have not received my refund, after being told multiple times that I should just take a partial refund and keep the product

Date of experience: April 4, 2024
Virginia
1 review
0 helpful votes
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It took a full month to receive my order. After the 7-15 business day shipping I still hadn't received any notice, so I contacted the company. It took them a few days to respond and say an item was out of stock and they had it now and they could ship. It still took several more days for the product to move. The swimsuits are ok. One set wasn't too flattering but the fit was fine. The next suit looked really good but the boob pads roam around like crazy and aren't removable- which is going to drive me nuts. Sew them in next time or make them a smaller area! Yes I will wear them but won't be shopping here again.

Date of experience: April 4, 2024
Ohio
1 review
0 helpful votes
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Perfect Fit
April 4, 2024

The suits I ordered are so cute and fit perfectly. I ordered 2 suits at the same time, but only 1 arrived initially. I reached out to customer service who assured me my package was on the way, and it showed up the very next day.

Date of experience: April 4, 2024
North Carolina
1 review
0 helpful votes
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One piece swimsuit was great! I really like it - cute and not too expensive. The problem with the two piece is you can't buy different sizes, so my top fits right but the bottom is way too big. So I wish I could buy them separately/mix and match.

Date of experience: April 4, 2024