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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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I cannot do a survey unless you want a bad review I have yet to receive my product!
I am disappointed that I have not received my order and have yet to have an update, and it's been over a month.
I only got two out of the three bathing suits that I ordered. Frustrating because there is no contact information or customer service numbers. I just gave up. The two suits that I did receive are nice.
I've been waiting on this order for over a month and still haven't received anything. Customer service completely unhelpful.
I have not received my order. I do not understand why it is taking so long to receive.
It was a long wait and an expensive cost to ship the one swimsuit I ordered. The first order discount did not even cover the cost of shipping.
I can not believe I placed my order on 3-6-24 and have yet to receive my order. I can't even rate the products because I have not received them and when I check the tracking there is no estimated arrival date.
I love all the items I ordered. Placed a second order and got one for my teen daughter.
I never got my order and still waiting on a refund.
I ordered a medium. The shorts fit fine and are cute, the top has hardly any stretch/elastic to it and I couldn't even get it over my head without feeling like I was going to rip it. Retuning process is so step-y it's not worth returning.
I wasn't incredibly impressed with the quality of the materials, they will likely be good for one trip
I still have not received my refund, after being told multiple times that I should just take a partial refund and keep the product
It took a full month to receive my order. After the 7-15 business day shipping I still hadn't received any notice, so I contacted the company. It took them a few days to respond and say an item was out of stock and they had it now and they could ship. It still took several more days for the product to move. The swimsuits are ok. One set wasn't too flattering but the fit was fine. The next suit looked really good but the boob pads roam around like crazy and aren't removable- which is going to drive me nuts. Sew them in next time or make them a smaller area! Yes I will wear them but won't be shopping here again.
The suits I ordered are so cute and fit perfectly. I ordered 2 suits at the same time, but only 1 arrived initially. I reached out to customer service who assured me my package was on the way, and it showed up the very next day.
One piece swimsuit was great! I really like it - cute and not too expensive. The problem with the two piece is you can't buy different sizes, so my top fits right but the bottom is way too big. So I wish I could buy them separately/mix and match.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

