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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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Site is easy to order from and the product came fairly quickly.
I am trying to get a refund, due to bathing suit being too small
I was offered to keep the suit and receive $20 usd back on credit card.
Communication has been terrible.
Quick and easy to purchase but still waiting for customer service to get back to me sadly.
Difficult to get a refund for wrong size, but happy to exchange. The result positive.
I found your site to be easy to operate and when I tell you it was easy and direct believe it. I seems to have difficulty with computer sites from time to time and yours was definitely not one of them. Who ever you out their that put your site together...you are very right on!
I pray this swimsuit I ordered is perfect in all ways, as it's not easy to have to order online for my stuff. I liked to try on the stuff I want to buy on a computer. I have to TRUST, and that's what I'm doing with you today. Never heard of you, and have to TRUST again. Thanks you, I am looking forward to my new swimsuit very much.
Overall this site offers fun decent quality suits that offer coverage as you want. I am not sure how these suits would work for large busted women perhaps other styles would? I removed all the inner cups as I am small busted and they moved around way to much. Personally I prefer a sports bra type too.
I placed a order on 05/02/23 heard nothing, emailed they said 1 item
Out of stock, I said refund that 1 and send the rest as ordered still waiting for any reply or any items 17/02/23!
Untroubled riding and receiving.
Suit was exactly as ordered
I ordered weeks ago and have still not received my order and have had no notifications of delivery. Not sure where stock is coming from?
I ordered my product and received it without any issue
I bought 3 swimsuits, all the same size. No problems with ordering or delivery. When 2 of the items didn't fit and I tried to return is when things got difficult. I was charged a foreign exchange fee when I originally bought the goods. I wrongly assumed that this was an Australian company.
I had no reply regarding the return procedure and was eventually informed that they had been on vacation! I was offered a $40 refund which left me out of pocket by $50.
After many more emails I was offered $76.16 refund and to keep the items that didn't fit, which I accepted. It took another few days for the refund to get onto my credit card with a foreign fee deduction of $2.21. It is an experience that I certainly will never repeat.
I would not recommend this company.
Took a while to arrive but good feedback from customer service when I emailed to ask about eta. SiIng is very off on one suit so will try to return, hope that goes well.
The designs are very cute but the fabric is pretty thin and sizes run large. I don't expect them to last long. It took a while to arrive but not excessive. Maybe I'm just spoiled with Amazon's super quick delivery.
Easy to order, no problems with shipping. The swimsuits were as described and they fit great!
Not responsive…………………………………………………………………………………………….
The item arrived as expected, a long shipping process, decent quality item for the price...but delayed shipping.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

