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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,798 reviews

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Tennessee
2 reviews
0 helpful votes
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Easy to order
February 19, 2023

Site is easy to order from and the product came fairly quickly.

Date of experience: February 19, 2023
Canada
1 review
0 helpful votes
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Bathing suit
March 21, 2023

I am trying to get a refund, due to bathing suit being too small

I was offered to keep the suit and receive $20 usd back on credit card.

Communication has been terrible.

Date of experience: February 18, 2023
Australia
1 review
0 helpful votes
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Not easy to contact after initial purchase
March 21, 2023
Updated review

Quick and easy to purchase but still waiting for customer service to get back to me sadly.

Date of experience: February 18, 2023

Happy and convenient
February 24, 2023
Previous review

Happy and convenient

Date of experience: January 24, 2023
New Zealand
1 review
0 helpful votes
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Happy result
February 18, 2023

Difficult to get a refund for wrong size, but happy to exchange. The result positive.

Date of experience: February 18, 2023
Washington
1 review
0 helpful votes
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I found your site to be easy to operate and when I tell you it was easy and direct believe it. I seems to have difficulty with computer sites from time to time and yours was definitely not one of them. Who ever you out their that put your site together...you are very right on!
I pray this swimsuit I ordered is perfect in all ways, as it's not easy to have to order online for my stuff. I liked to try on the stuff I want to buy on a computer. I have to TRUST, and that's what I'm doing with you today. Never heard of you, and have to TRUST again. Thanks you, I am looking forward to my new swimsuit very much.

Date of experience: February 18, 2023
Canada
1 review
0 helpful votes
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Patience
February 17, 2023

Not bad, the tankini was to small so I agree for a fifteen dollar refund but I am still waiting for an answer.

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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Satisfied
February 17, 2023

Overall this site offers fun decent quality suits that offer coverage as you want. I am not sure how these suits would work for large busted women perhaps other styles would? I removed all the inner cups as I am small busted and they moved around way to much. Personally I prefer a sports bra type too.

Date of experience: February 17, 2023
Australia
1 review
0 helpful votes
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Not good
March 19, 2023

I placed a order on 05/02/23 heard nothing, emailed they said 1 item
Out of stock, I said refund that 1 and send the rest as ordered still waiting for any reply or any items 17/02/23!

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Speedy service
February 17, 2023

Untroubled riding and receiving.
Suit was exactly as ordered

Date of experience: February 16, 2023
Australia
1 review
0 helpful votes
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I ordered weeks ago and have still not received my order and have had no notifications of delivery. Not sure where stock is coming from?

Date of experience: February 15, 2023
Canada
1 review
0 helpful votes
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Swim suit
February 16, 2023

Great service, overall no complaints, would probably order again.

Date of experience: February 15, 2023
Canada
1 review
0 helpful votes
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Bad customer service
March 18, 2023

No response to my email about sizes not being as advertised

Date of experience: February 15, 2023
Georgia
1 review
0 helpful votes
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Good serv
February 15, 2023

I ordered my product and received it without any issue

Date of experience: February 15, 2023
Australia
1 review
5 helpful votes
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Hard going
March 17, 2023

I bought 3 swimsuits, all the same size. No problems with ordering or delivery. When 2 of the items didn't fit and I tried to return is when things got difficult. I was charged a foreign exchange fee when I originally bought the goods. I wrongly assumed that this was an Australian company.
I had no reply regarding the return procedure and was eventually informed that they had been on vacation! I was offered a $40 refund which left me out of pocket by $50.
After many more emails I was offered $76.16 refund and to keep the items that didn't fit, which I accepted. It took another few days for the refund to get onto my credit card with a foreign fee deduction of $2.21. It is an experience that I certainly will never repeat.
I would not recommend this company.

Date of experience: February 15, 2023
Canada
1 review
0 helpful votes
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Overall decent
March 17, 2023

Took a while to arrive but good feedback from customer service when I emailed to ask about eta. SiIng is very off on one suit so will try to return, hope that goes well.

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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Cute Designs
February 15, 2023

The designs are very cute but the fabric is pretty thin and sizes run large. I don't expect them to last long. It took a while to arrive but not excessive. Maybe I'm just spoiled with Amazon's super quick delivery.

Date of experience: February 14, 2023
Montana
1 review
0 helpful votes
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One piece halter swimsuit
February 14, 2023

Easy to order, no problems with shipping. The swimsuits were as described and they fit great!

Date of experience: February 14, 2023
Ohio
1 review
0 helpful votes
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Review
March 16, 2023

Not responsive…………………………………………………………………………………………….

Date of experience: February 14, 2023
Florida
3 reviews
0 helpful votes
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Shipping took over a month
February 14, 2023

The item arrived as expected, a long shipping process, decent quality item for the price...but delayed shipping.

Date of experience: February 14, 2023
Minnesota
1 review
0 helpful votes
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Swimsuit
February 14, 2023

The size chart is correct. The suit fits comfortable and looks great in me.

Date of experience: February 14, 2023