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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,796 reviews

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South Carolina
1 review
0 helpful votes
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Easy
April 28, 2023

Easy to navigate, nice online shopping experience.

Date of experience: April 28, 2023
Washington
1 review
0 helpful votes
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Wish I had the item I bought
May 28, 2023

I never received the swimsuit, and swimfancy was not willing to send a replacement item. I'm just out that money.

Date of experience: April 28, 2023
Texas
1 review
0 helpful votes
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Found exactly what I wanted, I'm excited to wear it.

Date of experience: April 28, 2023

Found exactly what I wanted
March 31, 2023
Previous review

Found exactly what I wanted.

Date of experience: March 31, 2023
Georgia
1 review
0 helpful votes
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Good quality, but takes a while
April 28, 2023

I would shop here again, just keep in mind it takes a few weeks to get your items! I wish it didn't as I would love to exchange for a different size but I don't think I'd have time to get my new items in before the vacation I ordered these for gets here. I think the quality is great and pricing was fair.

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Never received
May 28, 2023

I never received the swim suits I ordered. The email they gave to report the issue to is invalid.

Date of experience: April 27, 2023
Pennsylvania
1 review
0 helpful votes
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It's been nearly 2 months and I haven't received the swimsuits I purchased. They sent an email saying it was shipped but when I track it, it just says that a label was created. I was sent an email asking if I received my package and I responded, but the email address "was not found." Very sketchy. I paid for items I've never received.

Date of experience: April 27, 2023
Rhode Island
1 review
0 helpful votes
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Ok
May 27, 2023

Keeping the bathing suits. They look cute. Nervous they are going to fall apart when im wearing them. Fingers crossed.

Date of experience: April 27, 2023
New York
1 review
0 helpful votes
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Satisfied customer
May 27, 2023

Received 2 medium suits. One fits great the other runs big. But love the quality and material.

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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It was good nothing necessarily good or bad. They helped in a timely manner after reaching out regarding the tracking/shopping.

Date of experience: April 27, 2023
Alabama
1 review
0 helpful votes
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Description
April 27, 2023

I was pleased with the product being exactly as pictured

Date of experience: April 27, 2023
New Hampshire
1 review
0 helpful votes
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Was Skeptical
May 27, 2023

I get worried when I see reviews that say they didn't get their order or it took forever. But it also had good reviews so I gave it a try. I got skeptical when a month went by and they would ask me to review my product but they wouldn't give me an update or a tracking number. They need to update customers if it takes that long to deliver. I got it through USPS and I was happy with it! Thankfully haha

Date of experience: April 27, 2023
New Jersey
1 review
0 helpful votes
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Took forever to ship
May 27, 2023

I waited three weeks before my order was shipped out. I was not expecting that long with no word from the seller. I just wish there was more communication

Date of experience: April 27, 2023
Tennessee
1 review
0 helpful votes
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Never got my order
May 27, 2023

I never got my order. I will never order from this place again. I need a refund please.

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Item never arrived
May 27, 2023

Item never arrived. Costume service email "could not be delivered" This is clearly a scam

Date of experience: April 27, 2023
California
1 review
0 helpful votes
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No Hassle
April 27, 2023

Good experience. Ordered it, it came promptly, I had no issues.

Date of experience: April 27, 2023
Washington
1 review
0 helpful votes
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Ordered over a month ago, tried and tried to get them to communicate what was happening with the order only to be told everything was sold out. Then made me chose other swim wear as replacements. Eventually got a tracking number and shows it was the original swim wear we ordered but we still haven't received anything. Have been told to "be patient, it's coming." Doesn't matter how high quality the swim wear ends up being, if we ever get them, the customer service and company as a whole is a joke and we won't be ordering from them again.

Date of experience: April 27, 2023
Oklahoma
1 review
0 helpful votes
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Sitejabber follow up
April 27, 2023

I got a little worried when I got the email from sitejabber, because I hadn't got my order yet, but I gave it a few more days and my order tracking had some action. After that, my order got here quickly and I'm happy with it.

Date of experience: April 27, 2023
Utah
1 review
0 helpful votes
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Mostly satisfied!
April 27, 2023

The shorts are excellent! The top was a bit loose. I ordered a new one and got a smaller size to see if it fits any better. I had no way of knowing when my package would arrive or how long it was supposed to take, but it showed up a few weeks after I ordered so it worked out alright.

Date of experience: April 27, 2023
North Carolina
1 review
0 helpful votes
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I was worried at first!
April 27, 2023

As soon as I ordered, I was nervous due to other unfavorable reviews. However, overall I am pleased, the suit is well made, fits according to size and looks exactly as shown in the picture.
Shipping took a while, but other than that experience was good.

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Great service
April 27, 2023

Got my order the same time of the estimated shipping.

Date of experience: April 27, 2023