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SeaFancy

3.9

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From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,796 reviews

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Missouri
1 review
0 helpful votes
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Swimwear
May 30, 2023

I like the styles and colors but they don't fit like I would like ( top too tight bottoms too big or top too big bottoms and too snug) but will deal with it to see how they hold up while swimming.

Date of experience: April 30, 2023
New York
1 review
0 helpful votes
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Thumbs up
May 30, 2023

Things were as pictured and the sizing info was accurate

Date of experience: April 30, 2023
Tennessee
1 review
0 helpful votes
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I placed my order on April 4th, and received the item on April 26th. SeaFancy could do a better job clarifying the overall process to customers - I had no idea when the item would be "fulfilled" and shipped out. Having heard nothing from SeaFancy a week after my purchase, I reached out to customer service on April 11th to get a status update and was told the item was out of stock and that I could get a refund. After responding stating I would like a refund, on April 14th I received a different, automated email telling me that my order was "on its way" (though I had no indication of when it would arrive). The previous customer service contact wrote back to me on April 16th stating I would have to "wait a few more days" for the item to arrive, and provided me with an international tracking number that was different from the USPS number I had received on April 14th via the other email. I resigned myself to having wasted the $41.58 (item + shipping), and was pleasantly surprised when the swimsuit did arrive on April 26th.

The swimsuit looked as advertised, and though the color doesn't actually look that great on my skin (I am dark skinned and the model wearing the suit is white), I can't blame SeaFancy for that part. I would have preferred an option to order a small top and medium bottom (rather than both small), but both had to use the same size. I would flag that the elastic for the "Teal Colorblock Square Neck Wide Straps Sporty Bikini Top And High-Waist Boy Shorts" does run a bit tight, and for other customers to keep that in mind.

Date of experience: April 29, 2023
France
1 review
0 helpful votes
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Too many emails
May 30, 2023

The site is fine but they send too many emails after you place your order. The tracking system isn't very good and that site is just a jumble of stuff.

Date of experience: April 29, 2023
California
1 review
0 helpful votes
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I ordered a few different options because their website says they offer refunds/returns. They DO NOT! Their communication is an absolute joke. I heard from them 2 weeks after requesting and exchange for a new size and a refund for a swim suit that was not what I ordered. They literally send one message a night so there's no actual discussion and their policy is to offer a 30% refund once they receive the item but they're super cagey about where to send the item. Exchanges are not possible so you have to just order another item in the right size. DO NOT ORDER FROM HERE.

Date of experience: April 29, 2023
Washington
1 review
0 helpful votes
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Swim
May 29, 2023

I wish communication was easier. It takes days to get a response in dealing with an exchange.

Date of experience: April 29, 2023
New York
1 review
0 helpful votes
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Awful
May 29, 2023

I haven't received my package and it has been 5 weeks

Date of experience: April 29, 2023
Louisiana
1 review
0 helpful votes
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Overall very good!
April 29, 2023

Product is great quality and can't beat price. Shipping took a while which I would have been okay with if there was follow up communication letting me know items were back ordered. I would definitely order again keeping in mind items don't come quickly.

Date of experience: April 29, 2023
Indiana
1 review
0 helpful votes
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It took a while for my purchase to actually get shipped. Once it shipped, delivery was fast. I love my new bathing suit!

Date of experience: April 29, 2023
Alaska
1 review
2 helpful votes
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Confusing sizing, great result
April 29, 2023

The measurements lifted on the size chart put me somewhere in the range of a large depending on which measurement I looked at, but I wear a small in everything else. I went with my gut and ordered a small, which turned out to be perfect. Shipping took about three weeks even though I got several emails before it arrived asking me to review the product!

Date of experience: April 28, 2023
Arkansas
1 review
0 helpful votes
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Haven't received them
May 29, 2023

I ordered these a few weeks ago and haven't received them. I keep getting emails asking me to rate them which makes me think I should have had them by now.

Date of experience: April 28, 2023
Arkansas
1 review
0 helpful votes
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Overall
April 29, 2023

One swimsuit was a good fit the other was not
The ordering experience was easy. The delivery took a while but they were eventually got here.

Date of experience: April 28, 2023
Tennessee
1 review
0 helpful votes
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Placed order on March 31. It is April 28 and I have not received my items. No person to call. Just email communication. No tracking number. Finally received a tracking number today after emailing to inquire about my order but when I look it up the tracking number it states NOT FOUND.

Date of experience: April 28, 2023
Minnesota
1 review
0 helpful votes
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Late Delivery
May 28, 2023

It took almost an entire month to get my order and the link to check where my package was, was broken.

Date of experience: April 28, 2023
Canada
1 review
0 helpful votes
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Good Quality
April 28, 2023

Bathing suit is better quality than I expected. Good price for a 2-piece suit. Will see how it fares in water, but so far so good.

Date of experience: April 28, 2023
Texas
1 review
0 helpful votes
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I thought I got frankly scammed - I would return the suits, but probably would take months to see any return, if at all, so it doesn't even feel worth it.

Date of experience: April 28, 2023
Minnesota
1 review
0 helpful votes
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2-Piece bathing suits should be sold separately with adjustable straps. Top and bottoms fit very differently.

Date of experience: April 28, 2023
Pennsylvania
1 review
0 helpful votes
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The worst
May 28, 2023

Never received product. Still waiting for merchandise

Date of experience: April 28, 2023
Kansas
1 review
0 helpful votes
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Nice Selection
April 28, 2023

Nice selection - like the suits offered. Quality good - suits seem well made and materials are nice. Problems with returns - no response for several emails and still waiting to receive instructions to make a return.

Date of experience: April 28, 2023
Canada
1 review
0 helpful votes
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Good
April 28, 2023

Website easy to use. A lot of photos from different angles for each products so it's easier to have an idea of what to expect.

Date of experience: April 28, 2023