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SeaFancy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.


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SeaFancy Reviews Summary

The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
263
shipping
272
returns
241
quality
1,527
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4,787 reviews

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Nebraska
1 review
0 helpful votes
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3 suits
May 24, 2023

These came pretty fast and overall I liked the material. I didn't like how I looked in two of them though. I would like to return two, how do I go about doing that?

Date of experience: May 24, 2023
Georgia
1 review
0 helpful votes
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Timely Service
May 24, 2023

When I ordered I received a confirmation email and then another one when it had shipped as well as a tracking number. I did get a bit nervous when the shipping seemed to get hung up for several days without moving but after that it moved along and I received it 10 days after ordering in perfect condition.

Date of experience: May 24, 2023
North Carolina
1 review
0 helpful votes
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I am now 23 business days into waiting for my order. Received an email that it was on its way. Only a shipping label had been created and that was on May 17th. It's now May 24th and the status has not changed. I can't get anyone to respond to my inquiry. Sitejabber sent me an email to review the company about my delivery... I haven't received it. When I receive the product I will review the product.

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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Great one piece
May 24, 2023

Love this suit. Have yet to wear it to the pool, but happy that it fit well can covers the bikini line well.

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
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Buying an online product
May 24, 2023

The online website shopping was descriptive with good photos of product.

Date of experience: May 24, 2023
Washington
1 review
0 helpful votes
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Great
May 24, 2023

Great shopping experience. It took longer than expected to ship (not companies issue), but the company was great at responding and fallowing up to make sure it was delivered.

Date of experience: May 24, 2023
California
1 review
0 helpful votes
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I purchased this suit because the cut was exactly like my longtime favorite suit that I would spend three figures on. I wanted to see if a lesser expensive version would measure up. It does. The suit just doesn't have the extra layers, built in padding, and no slip silicon grip at the bust. Overall, I am happy with the color, print, and would purchase again. (I haven't yet worn it in water, however. So we will see.)

Date of experience: May 24, 2023
Utah
2 reviews
0 helpful votes
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N/A
June 23, 2023

Shipping took a long time and when I emailed about my package maybe being lost they took a while to resound. I did receive the package in that time thank goodness.

Date of experience: May 24, 2023
GB
1 review
1 helpful vote
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I reached out twice to SeaFancy's customer service, once to ask about their discount code, and again when it took a while for my order to be fulfilled in the tracking system. They responded to both my queries, thank you. I had concerns because a previous purchase of a Facebook advert (not with SeaFancy) never arrived nor refunded, so I appreciate that they responded and fulfilled the order!

Date of experience: May 24, 2023
New Mexico
1 review
0 helpful votes
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Web glitch
May 23, 2023

Some trouble with the website and check out the first time around. I gave up, but then got an email prompt from the company, asking me to finish my order and I was able to complete the order the second time around.

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
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Yes
June 22, 2023
Updated review

Easy to use website. Nice selection. Loved the swimsuit that fit nicely

Date of experience: May 23, 2023

Easy to use website
April 28, 2023
Previous review

Easy to use website. Nice selection.

Date of experience: April 28, 2023
Connecticut
1 review
0 helpful votes
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Easy shopping experience
May 23, 2023

Quality product for half the cost. Shipping is slow but worth the wait!

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
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Hard to contact customer service.
May 23, 2023
Updated review

I have emailed customer service over a week ago, asking for instructions on an exchange, I have not heard back yet. Frustrating, because I absolutely love the product!

Date of experience: May 23, 2023

Great styles available!
April 28, 2023
Previous review

Great styles available!

Date of experience: April 28, 2023
Canada
1 review
0 helpful votes
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As advertised
May 23, 2023

Product is as advertised! Colors are vibrant, fits perfect (I measured myself using their sizing chart first). The material is normal bathing suit material. Product arrived in timely fashion.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Terrible communication
June 22, 2023

No one let me know that this suit I ordered was out of stock until I reached out after I should have received it in the mail. I understand having to update inventory and that there are times things are ordered that the online stock shows inaccurate amounts for. But not having the decency to reach out is very unprofessional. It then took over a week for me to get a response.

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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The bathing suit is fantastic! It is EXACTLY what I was looking for. A 2-piece that looks like a 1-piece. However it took 3 weeks to receive. Im so glad I got it but shipping could be a little quicker.

Date of experience: May 23, 2023
North Carolina
1 review
0 helpful votes
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Great looking suits, appear to be very good quality. I ordered according to the size chart and they are both too big. When I asked for a return, they said returns must be sent to a different address than the address they shipped from, offered a 30% discount and a coupon for me to keeps the suits. I said no because I can't wear them and asked for the proper return address. I haven't heard anything back and it's been days. Hopefully my credit card company will back charge it. Product is great but they need better service.

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
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Fits great!
May 23, 2023

Wonderful! Fit is very comfortable and love the way it looks

Date of experience: May 23, 2023
Pennsylvania
1 review
0 helpful votes
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Poor service
June 22, 2023

I ordered a suit on 4/25/23. I emailed customer service 3 times when I never received tracking information. On 5/8 I finally received a response to an instagram message that the suit had stocked out. I requested a refund which is still pending. Would not recommend.

Date of experience: May 23, 2023
New Jersey
1 review
0 helpful votes
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I really like the products, but I experienced big delays in shipping and responses from customer service.

Date of experience: May 23, 2023