Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered 2 different sizes of the same suit. I want to return one and emailed customer service but I have not heard back yet.
I love my bathing suit. I've never bought online before, so was a bit nervous. It fits really nice and is comfortable. The only problem was that it took so long to come. I'm also not crazy about it being made it China. Unfortunately, I will not by again from this company because of that. :(
So far it has been good, but depends on shipping and product now! I'm always hesitant to purchase online so I go by reviews and that's what helped me make my mind up!
Ordered on June 9th, received one of two swimsuits on July 5th. Did get a refund on the other suit, but no communication before the refund was issued or indication that that suit was out of stock.
Overall a disappointing shopping experience. I will not be ordering from Sea Fancy again.
I want to return it and the process of getting information has been super slow. At first, I wanted to exchange it, but I figured the time it took for you to get back to me on exchanging it summer would be over by the time I got the exchanged suit. Now I just want to return it.
These items fit better than I ever thought they would!
I am disappointed with the customer service. I liked the swimming suit but it was way bigger than I expected based on the measurements and size. I contacted customer service to exchange and they gave me a run around about not returning it or returning it and I pay for all shipping and sending pictures...it was a long email that was basically trying to make it as hard as possible to make a simple exchange. I will tell my friends not to use this site as it was not a good experience and most everyone will need to exchange their orders if the sizing is as off as mine was.
I love the patterns, pockets, & shorts style. One suit came with lining issues.
Great products to choose from, beautiful colors, great prices, fast delivery, very happy.
Product took a few weeks to come in which was jo problem. Received well packaged. Beautiful, comfortable product. Will be purchasing more.
These are so cute and fit exactly as described! The material is strong and comfortable, perfect for the lake and the pool!
Easy to navigate website
Great options for swim suits
I ordered two of the same exact swimsuit on accident and I emailed seafancy and they canceled one of my orders for me! Bathing suit came at a reasonable time just before summer started!
Great intuitive website. Easy to read and easy to find what I was looking for.
Sizing charts are a little tricky because I looked at what the model was wearing and their measurements didn't line up exactly to their size so one out of two fit me.
Great intuitive website. Easy to read and easy to find what I was looking for.
Sizing charts are a little tricky because I looked at what the model was wearing and their measurements didn't line up exactly to their size so hopefully I got the right size for me!
I had no issues, swimsuits are good quality and comfortable and they came in about 10 days.
Overall, the suit was shipped quickly. The elastic is twisted under the bikini material and I cannot get it untwisted. I emailed customer services regarding this issue and have not received a response.
Good...the bottoms are now what I expected. Ordered a XS,. Had to roll the waist. The shorts part isn't what I expected. Loose like boxers. Not like the image shown.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

