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Seafancy specializes in designing high-quality swimwear that brings modern styles to fit every body type. We believe the most beautiful thing you can wear is confidence. We have designed different lengths of bottoms and tops to fit you perfectly. Our mission is to provide high-quality, contemporary swimwear for the everyday woman at a reasonable price.
The company has garnered a generally positive reputation for its stylish and high-quality swimsuits, with many customers expressing satisfaction with the fit and design. The prompt responsiveness of customer service has also been highlighted, particularly when addressing concerns. However, there are notable issues with shipping delays and communication regarding order status, leading to frustration among some customers. Additionally, return processes have been criticized for lacking clarity and incurring extra costs. Overall, while customers appreciate the product quality and variety, improvements in shipping efficiency and return policies could enhance the overall customer experience.
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I ordered this swimsuit, hoping to get in time for a vacation which was a reasonable amount of time for this package to arrive. I checked the status and the shipment was unfulfilled for around 2 weeks. I had reach out to customer service a few times regarding the shipment and an approximate delivery date. No answer. The package ended up delivering after my trip, which I'm not saying is an error on Seafancy, but I needed to return the item since it was the wrong size. I've now reach out 3 times in the last week for them to help with the return process with nothing for a response. I am pretty frustrated with the whole process.
Didn't ship for over a month. And then when I tried to cancel my order b/c no longer needed, it shipped that day right after I inquired. Still not received, so not sure about quality of products. But timing and customer service has been poor.
Order was correct. Love the products. The arrival time was a bit longer, but I understand it takes time. Once received, I was very happy.
Great quality and true to size! Will probably order more swimsuits.
I've spent years searching for swim shorts that are also cute, when i found this website i immediately ordered 2 pairs. The shorts are so comfortable and with the double layer they're also great to wear as regular shorts. The only problem was that i'm an XL on the bottom but a L on the top, so the shorts fit great but the top is a bit too big. Not a big deal considering i bought for the shorts. Highly recommend this brand!
Very nice fabric, not cheap, more durable and lovely
It was easy to navigate the site and look at the variety of options available.
Super cute suits plus great quality! The tops were a bit large for me but customer service seemed like they would help me with this. Just waiting for a response.
Buying products was OK but when I would check tracking, they never knew where it was or when it would be delivered. And then suddenly it was here. So it would be a better experience with more communication about where the package is and when it will be delivered.
Great suit I went down a size a still maybe a smidge big...but overall great. Very comfy, made well, and affordable!
I had read reviews prior to ordering. My items came sooner than I expected, which was nice. I based my size on there measurements provided in each listing, only the casual shorts were off. They swimsuits all fit as I had hoped. The black swim shorts are of thinner material. And the casual shorts are tighter than I like. Maybe I needed 2 sizes up for those to fit the way I like.
The site and suits are cute but they didn't work for me.
I ordered my suits a few weeks ago and just received them yesterday. The suits themselves are beautiful and fit well. I do feel like the shipping was a little long but overall would recommend.
I just needed to return two swimsuits but it took a while to get any email n directions on what to do.
Ultimately, the swimsuits are great. I ordered them 3 weeks prior to our vacation and unfortunately they did not arrive in time. If you are needing them quickly, I wouldn't recommend. However, if you can be patient for their arrival, they are just as pictured and good quality.
I didn't experience any issues with my order, so cannot attest to the customer service; however, the shipping was decent, it shipped a week after I initially placed my order and I then received it within 3 days. Item arrived in excellent condition and packaging.
Shipping was a bit slow- so I'm glad I ordered well before I needed these.
High quality and comfortable
Although Customer service is slow at responding and the return process can be made easier.
The swimsuit did not fit properly and so I wanted to return it. As the website asked I sent an email requesting to return it. It was over a week before for they emailed back to me. At that point they asked if I would consider keeping the swimsuit for a small refund. They did not give me any information on how to return the suit. I then emailed again stating I did not want to keep the suit but wanted to return it for a full refund. After another week of waiting they finally responded and sent me a very lengthy process to return the suit. I am still trying to return it and get my refund.
Answer: Sea Fancy claims to have a return policy. They say to contact customer service in the event of a return. However, when I tried to return, customer service begged me to accept a 30% refund. When I provided a picture of the items I want to return and asked for a full refund, Seafancy has since ignored me and ghosted me. Additionally, seafancy has failed to provide the address to return the order to. AVOID THIS COMPANY AT ALL COSTS.

