ScribdReviews 883

I canceled my subscription on July 20th, 2019. They charged me a day later for the full subscription amount despite my having canceled it. They then proceeded to either delete my account or change the email on file because I have not been able to access it since. When I attempt to log in, they state that there's no account under the email address I used to sign up for the website. Again, I never deleted my account nor did I go ahead and change my email, yet they charged me once more a day ago for the full subscription amount. I'm currently trying to get Paypal to dispute the charges given how useless their customer service team is. Do not give your information to this website as they will bleed you dry and will be completely unapologetic about it. As many other reviewers have stated, their selection is not unlimited, and they routinely cull their libraries. Absolute waste of money. You'd be better off getting a subscription elsewhere.

It's 2019 August and yes, all the reviews here are telling the truth, these theives are still tricking people to sign up for the free 30 day trial and making it difficult to cancel to they keep stealing your money. Do NOT give them your credit card information.

I was actually so impressed with their digital library and selection of audiobooks that I joined for a year prepaid well before the expiration of a 60 day trial period. I initially quite liked their app, also. Today Scribd removed an audiobook from my library that I was already listening to because I started a second book, which was a short story. Now they tell me that my book will not be available to me again for another ten days. All of the books that I had saved for future reading were removed from my library. Access is not unlimited.

I was trying to sign up for the free 30-day trial, and there were a few problems when it suddenly went straight to credit card information and then created a fake account that I can't access. I even tried linking it to my facebook, but every time I log in it doesn't show up. Worst of all, my credit card information is now on the account, on the website, I can't access the account, and I am being charged. When I was able to be on the account, I tried everything to stop the membership or change the credit card information, but nothing is working. I have never had a problem with Scribd before, and now its completely $#*!ting on me. I've contacted, or tried, and nothing back. They are literally stealing from me now, and I can't do a single thing about it.

I I downloaded one page of sheet music from Scribd once using a free membership. I haven't used the site since. However, the company converted my free membership to a full membership without notifying me, and then charged me monthly fees without emailing me to let me know. I noticed a few months in and canceled my membership and assumed it was taken care of. Several months after that I tried to cancel again, this time via email instead of the online form. It still didn't work. They've refused to reimburse me for the full amount and only offered to return a small portion of what I paid.

I think that this method of hidden membership activation and credit card charges is unethical and (I imagine) illegal.

I was elated when I saw Scribd reinstated their unlimited program. Their website advertises that they are "truly unlimited". As of June, 2019, it appears that this is not true. After listening to 2 full audiobooks, I started seeing "Available Soon". The initial top books are not available after reading, listening, or just skimming.
Message to Scribd, your advertising is disceptive and dishonest. If you need to raise your price, mention it in your advertising.

This company has the worst customer service and steals money. I subscribed for the free month and used the website to look at one book one time. After I used it, I canceled the account. To cancel the account it asks you 3 or 4 times if "you are sure you want to cancel". I canceled the account and there were no charged and then all of a sudden after 2 months of the account being canceled they started charging my bank account. I got a notification from bank a few days ago and it showed all the monthly charges for the past four months. I filed a complaint to the website and they said they will only refund me for the current month they charged me and my account will remain active for free. Well today I went on the account to see if the company stuck to their word and they disabled my account. THIS COMPANY IS A SCAM DO NOT USE IT THEY WILL STEAL YOUR MONEY!

About a year ago, I downloaded one page of sheet music from Scribd using a free membership. I have never used the site since. However, the company secretly converted my free membership to a full membership without notifying me. Then they secretly charged their monthly membership fee to my credit card without sending any email notifying me of the charges. So now a year later I finally discovered $100 worth of charges on my credit card bill. They refused to reimburse me for the full amount and only offered to return a small portion of what I paid.
This method of hidden membership activation and hidden credit card charges is in my opinion highly unethical, ugly, and and very likely fraudulent.

I canceled my subscription and was billed even after canceling. Then... 7 months later I randomly received another billing. If I didn't get emails on my phone from my bank I would have never noticed. This company doesn't give a phone number for their costumer service so you have to track them down via email. Any company that bills you months after leaving and doesn't allow me to call immediately to request reimbursements... dude... sketchy service if you ask me.