ScribdReviews 883

Unlimited my butt. Someone needs to start a class action lawsuits for deceptive advertising practices. Calling the service unlimited and then removing access to every single decent audiobook because you listened to too many (by the way, four is not an unusually high volume) for the month. They won't even show you what's available once your month resets. Also, the month doesn't reset until two full days after the payment date. Absolute bull. Would probably be worth the money if they were honest about the limitations but they lie and act like they aren't scamming their clients and the authors who aren't getting read because Scribd doesn't want to pay them.

Tried the free trial for a book I needed for research. When I can't view the book I decided to cancel but they decided to charge me for the next billing period. What would I do with this for an extra month if I can't view the book I need? And why charge people during their free trial? Some would say that it's a "pending charge" but no it states on my account that my trial was cancelled during at the end of my 30 day trial even though I cancelled before the 30 days. What a scam.

To Scribd,

I am currently a student and I availed of your free trial but was charged for it! Afterwards I cancelled and I was charged again this month when it specifically says on my account that I cancelled my subscription. You are deliberately taking money from me without my consent.

Please know that as a student, I don't have enough funds to continue the subscription. Hence, the cancellation.

If you charge my membership after December 27,2019, I will be calling the card issuer to do a chargeback.

My ticket number is #*******.

After reading this other articles I was worried that I was doomed with the charge that I had just incurred. But, after submitting a 'request' on the Scribd website I was refunded the full charge within 10 minutes. Given their... questionable cancellation practice, I was incredibly shocked by this. When I did use the account, it was definitely worth it to find books that otherwise weren't readily available. However, not enough selection to warrant the charge.

So, a year ago (11/15/2018), I subscribed to the Scribd free membership trial. Then I signed the one-year membership and I used it during the year. Although I was not planning to renew the subscription, then today (11/15/2019) the site renewed it without any notification, I was not asked if I wanted to continue or informed just before this happened, that it was about to happen. There was no warning. I would have canceled my membership immediately before the amount could have been deducted from my account. The money has been deducted from my account without my explicit and express permission. Since I don't want to use Scribd services, that begins today (11/15/2019), I have spent a few hours trying to get a refund by contacting Scribd support, but every time I press the link on the page, I get a notification telling me that I must verify my account by activating the link Scribd has sent to my registered email account, which I will receive at most within ten minutes. I have pressed the resend button multiple times and gotten no link. I have not used Scribd's services in the past months and I don't want to use it anymore. So, please, I want my money back.

I thought I cancelled it, but it looks like I did not.

The reason is that when I click on cancel membership, I am taken to the next page with no clear sign it isn't done. Even though there is no clear sign you need to scroll down to continue cancelling, it's still needed.

Why can't you be more honest about this process, detailing everything one needs to do, so nothing like this happens? I am sure I am not the only one with this problem, check out this article: https://the-digital-reader.com/2015/07/03/psa-have-you-cancelled-your-account-at-scribd-you-might-want-to-double-check-that/.

I enrolled for scribd membership on 15th October. At the time of providing my card details, Scribd mentioned I can cancel my membership anytime during the free look-in period of one month.

Cancelled my membership about 10 days later and though that was the end of it. However, I got a message about 15 minus back that $8.99 has been charged to my card. Can Scribd explain why they give charged me despite my following their terms and conditions?

So, a month or so ago, I subscribed for the Scribd free membership trial, thinking that I might need it. In the duration that I had my free trial, I looked up only one book for some research work I was doing. I was informed via notification when I signed up for the free trial, that I would be charged money if I continued with my account from 5 November onwards (when my free trial ended, and my first paid month began). I was sadly mistaken - Scribd, when compared to other sites, is utterly useless. Today is 5 November, 2019. I just got a message around an hour ago ago, saying that I have been charged INR 636.16 from my debit card, for the Scribd membership. I was not asked if I wanted to continue, or informed just before this happened, that it was about to happen. A warning beforehand would have been nice. I would have cancelled my membership immediately, before the amount could have been deducted from my account. My money has been deducted from my account without my explicit and express permission. Regardless, since I have not used Scribd services for the paid month that begins today, I have spent the majority of the past hour, trying to get a refund by contacting Scribd support, but every time I press the link to do so, I get a notification telling me that I must verify my account by activating the link Scribd has sent to my registered email account, which I will receive atmost within ten minutes. I have pressed the resend button multiple times, and gotten no link - and its clearly been more than ten minutes. I tried changing my email address thinking that that might work, but it has been to no avail. I still have not received the link. I have not used Scribd's services and I want my money back. I want it back immediately.