Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ScoreSense

ScoreSense

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


How would you rate ScoreSense?
grey stargrey stargrey stargrey stargrey star

ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Dale J.
Unfollow Dale J.
Share Review
Report Review

Easy to use
January 22, 2020

It was quick and simple to access my account and my scores.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Derrick I.
Unfollow Derrick I.
Share Review
Report Review

Nice
February 21, 2020

It's ok but I don't need it anymore so I need to cancel everything

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
South Carolina
1 review
0 helpful votes
Follow Michelle U.
Unfollow Michelle U.
Share Review
Report Review

Person
February 20, 2020

I don't like that I can't find anywhere to cancel.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Texas
1 review
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

Excellent
January 19, 2020

Good information and very helpful to have knowing my credit score.

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
Follow Guadalupe O.
Unfollow Guadalupe O.
Share Review
Report Review

Review
January 18, 2020

Great explanation of my benefit to get a subscription.

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
Follow Thomas J.
Unfollow Thomas J.
Share Review
Report Review

Great
January 18, 2020

Wow! Great service and wonderful access to the website.

Date of experience: January 18, 2020
Virginia
1 review
0 helpful votes
Follow Priscilla U.
Unfollow Priscilla U.
Share Review
Report Review

Excellent
January 18, 2020

I was glad to find out what my score was. I have been trying to get it for six months thank you.

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
Follow Joyce K.
Unfollow Joyce K.
Share Review
Report Review

Checking Credit
January 18, 2020

It costs too much on fixed income the trial introduction was fine

Date of experience: January 18, 2020
California
1 review
0 helpful votes
Follow jacques O.
Unfollow jacques O.
Share Review
Report Review

Good
January 18, 2020

Overall good experience. No difficulty accessing the reports

Date of experience: January 17, 2020
Michigan
1 review
0 helpful votes
Follow Tony D.
Unfollow Tony D.
Share Review
Report Review

Score
January 18, 2020

Good! Good! Helpful. Very helpful. Good and very helpful. Thanks for your assistance

Date of experience: January 17, 2020
Daphne A.
California
2 reviews
0 helpful votes
Follow Daphne A.
Unfollow Daphne A.
Share Review
Report Review

Excellent
January 18, 2020

Was able to see everything that I needed to know about everything.

Date of experience: January 17, 2020
California
1 review
0 helpful votes
Follow RICHARD Y.
Unfollow RICHARD Y.
Share Review
Report Review

Quick and easy
January 18, 2020

It was fast and easy. Not thrilled about paying a 30 monthly fee but oh well.

Date of experience: January 17, 2020
California
3 reviews
0 helpful votes
Follow Toni L.
Unfollow Toni L.
Share Review
Report Review

Quick to get all three reports
February 18, 2020

Great until it is time to cxl before 3 trial is over at 7 days

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Illinois
1 review
0 helpful votes
Follow Sam R.
Unfollow Sam R.
Share Review
Report Review

Good
January 18, 2020

It was easy and fast. I got what I expected from it

Date of experience: January 17, 2020
Tennessee
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

Unauthorized
February 16, 2020

Money was deducted from my account that was not authorized by my and I did not receive any services from this company. BEWARE

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2020
Virginia
1 review
0 helpful votes
Follow Donald N.
Unfollow Donald N.
Share Review
Report Review

Stuff
January 16, 2020

I had absolutely no issues with anything, easy navigation, etc. Also liked how it shows results from three different credit checkers.

Date of experience: January 16, 2020
Delaware
1 review
0 helpful votes
Follow Christi V.
Unfollow Christi V.
Share Review
Report Review

Ok
February 16, 2020

I signed up and the report was good but when I cancelled the membership they wouldn't refund my money when I cancelled the order a week snd a half later.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Nebraska
1 review
0 helpful votes
Follow ANDREW Q.
Unfollow ANDREW Q.
Share Review
Report Review

Satisfied
January 14, 2020

I am a satisfied customer. Report was accurate and seemed to the amounts close, dates correct and credit limits were accurate as far as I could see. I am undecided on how often I will use these reports but so far I am satisfied. THANKS

Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
Follow Wendi H.
Unfollow Wendi H.
Share Review
Report Review

Review
January 14, 2020

Haven't used much, so far it's been fine. I really don't have much to say. I really don't like to do these reviews. I do not want alerts on my phone.

Date of experience: January 14, 2020
Virginia
1 review
12 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

Poor Service
February 14, 2020

I would give zero stars if possible. This is a complete scam. I was unable to load any of the information from the website, it wouldn't allow me to open/view anything. I sent an email requesting my subscription be cancelled, got no response, but my account was charged 30.00. The person that I spoke to on the phone was very professional and understanding. However, your service and product SUCK. Use the 30.00 to improve it.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2020