Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800...
ScoreSense has a rating of 3.3 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.
We monitor reviews for authenticity
This talk today was the best i have ever had to straighten out my credit. Thank you byron and especially amanda.
A smooth processing in obtaining free credit score due to credit card company being hacked. Made a very nerve racking experience much easier an less stressful. Thank you!
Excellent. Have concerns regarding security since I had to divulge my SSN in order to access my credit score.
I called to cancel & spoke with a very nice, knowledgeable agent & she offered me a very good special price for the program. I've had good results so far. The best credit management program out there in my opinion.
I checked my 3 credit score through score sense it still in the poor position but hopefully soon i hope to build my score back up because score sense is an good company to work with & i would remend score sense to my family, friends & co workers.
The experience was good and served its purpose. I will recommend it to others. Some items were old and difficult to understand.
I needed my score reports right away for filing an application, and I received all of my credit reports in seconds!
Didn't see the smail print.
They charge a $ to get your cc info.
Within 7 days I saw a charge on my bank for 29.95
Asked to cancel and requested refund.
They refused my refund and canceled my membership effective immediately. Essentially stole 29.95 from me.
Company is legit. It does provide a comprehensive credit history and is able to explain a) what the numbers actually mean, and b) how to improve them if desired. Cancelling the subscription required a phone call (no website option), but that was done in less than 10 minutes. All I needed to do was call up, explain I wanted to cancel, listen to two additional offers and that was it. So long as you are polite but firm, canceling is really easy.
You are fabulous Great experience with this company
I can only believe the positive reviews here are paid for by Scoresense. This organization is a scam intent only on swindling customers. The credit information inaccurate. Customer service deplorable. Cancellation is nearly impossible. Promises of follow-up from customer service all broken.
Got the score reports. One from all three agencies.
I thought that I was receiving free credit reports and was charged $29.95 - will be contacting credit card company and your customer service.
Had no problem just don't like the fact is so expensive
Requested Cancellation Unfulfilled - what do I have to do to get your Attention? I never requested your Service - some 'friends' signed me up as a gag - not funny! Please remove Me from your Membership Roll and issue a full $46.00 Refund for Services never utilized or this matter will be referred to the Better Business Bureau
I want to cancel my membership to expensive I want to cancel I want to cancel
It seems pretty easy to navigate. Waiting to see how my credit score will go up.
Answer: Hi Kent, Customer Care is available with live representatives available at 1-800-972-7204, during the following hours: Monday through Friday: 8AM to 8PM CT; Saturday: 8AM to 5PM CT, and Sunday: Noon to 6PM CT. They are also available through online chat in your member portal during the same hours.
Answer: Hi Kathy G: You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT. Online chat via www.scoresense.com Contact Us page or in your member portal. Thank you
Answer: Hi Dianna You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT.
Answer: You can contact ScoreSense Customer Care department at 1-800-972-7204 or via online chat. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CT, Saturday 8 AM to 5 PM CT, and Sunday Noon to 6 PM CT.

