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ScoreSense

3.3

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.3 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Credit scores
April 7, 2020

This talk today was the best i have ever had to straighten out my credit. Thank you byron and especially amanda.

Date of experience: April 6, 2020
Virginia
1 review
1 helpful vote
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Credit Score Reports
April 5, 2020

A smooth processing in obtaining free credit score due to credit card company being hacked. Made a very nerve racking experience much easier an less stressful. Thank you!

Date of experience: April 5, 2020
Virginia
1 review
0 helpful votes
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Senior Pete Credit Check
April 5, 2020

Excellent. Have concerns regarding security since I had to divulge my SSN in order to access my credit score.

Date of experience: April 5, 2020
Tennessee
1 review
0 helpful votes
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Very satisfied
April 5, 2020

I called to cancel & spoke with a very nice, knowledgeable agent & she offered me a very good special price for the program. I've had good results so far. The best credit management program out there in my opinion.

Date of experience: April 5, 2020
Kentucky
2 reviews
0 helpful votes
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My Credit Score
April 4, 2020

I checked my 3 credit score through score sense it still in the poor position but hopefully soon i hope to build my score back up because score sense is an good company to work with & i would remend score sense to my family, friends & co workers.

Date of experience: April 3, 2020
Ohio
1 review
0 helpful votes
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Required for application
April 4, 2020

The experience was good and served its purpose. I will recommend it to others. Some items were old and difficult to understand.

Date of experience: April 3, 2020
Maryland
1 review
0 helpful votes
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Score report
April 3, 2020

I needed my score reports right away for filing an application, and I received all of my credit reports in seconds!

Date of experience: April 3, 2020
Florida
1 review
1 helpful vote
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False Advertising
June 12, 2020

Didn't see the smail print.
They charge a $ to get your cc info.
Within 7 days I saw a charge on my bank for 29.95
Asked to cancel and requested refund.
They refused my refund and canceled my membership effective immediately. Essentially stole 29.95 from me.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2020
Wisconsin
1 review
5 helpful votes
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As advertised
March 28, 2020

Company is legit. It does provide a comprehensive credit history and is able to explain a) what the numbers actually mean, and b) how to improve them if desired. Cancelling the subscription required a phone call (no website option), but that was done in less than 10 minutes. All I needed to do was call up, explain I wanted to cancel, listen to two additional offers and that was it. So long as you are polite but firm, canceling is really easy.

Date of experience: March 26, 2020
Washington
1 review
0 helpful votes
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You are fabulous Great experience with this company

Date of experience: March 22, 2020
Washington
1 review
1 helpful vote
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I can only believe the positive reviews here are paid for by Scoresense. This organization is a scam intent only on swindling customers. The credit information inaccurate. Customer service deplorable. Cancellation is nearly impossible. Promises of follow-up from customer service all broken.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2020
Michigan
1 review
1 helpful vote
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ScoreSense
March 16, 2020

Got the score reports. One from all three agencies.

Date of experience: March 16, 2020
Vermont
1 review
1 helpful vote
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ScoreSense
April 14, 2020

I thought that I was receiving free credit reports and was charged $29.95 - will be contacting credit card company and your customer service.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 14, 2020
Sonia R.
California
1 review
0 helpful votes
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Okay
April 8, 2020

Had no problem just don't like the fact is so expensive

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2020
California
1 review
0 helpful votes
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Not a Willing Member
April 3, 2020

Requested Cancellation Unfulfilled - what do I have to do to get your Attention? I never requested your Service - some 'friends' signed me up as a gag - not funny! Please remove Me from your Membership Roll and issue a full $46.00 Refund for Services never utilized or this matter will be referred to the Better Business Bureau

Date of experience: March 4, 2020
Louisiana
1 review
2 helpful votes
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Cancelled
March 3, 2020

Do not want or need on reg. Basis. Cancelled next day.

Date of experience: February 29, 2020
New York
1 review
0 helpful votes
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I want to cancel
March 30, 2020

I want to cancel my membership to expensive I want to cancel I want to cancel

Date of experience: February 29, 2020
Florida
1 review
0 helpful votes
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Easy
February 29, 2020

I thank the crew and tech for helping me with helping me put it on a pdf and print the information out

Date of experience: February 29, 2020
Illinois
1 review
0 helpful votes
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4 stars
February 29, 2020

It seems pretty easy to navigate. Waiting to see how my credit score will go up.

Date of experience: February 28, 2020
Colorado
1 review
0 helpful votes
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Good
February 29, 2020

Very good and comprehensive and clearly presented ver well organized

Date of experience: February 28, 2020