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ScoreSense

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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California
1 review
0 helpful votes
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I like it
April 17, 2020

Score sense has worked well for me. I recommend it, give it a try

Date of experience: April 17, 2020
California
1 review
0 helpful votes
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N/A
April 17, 2020

I have nothing to describe about my experience. Thanks for asking

Date of experience: April 17, 2020
Maine
1 review
1 helpful vote
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Sad
June 12, 2020

Not sure about all of it but we'll look in to it more. Sad and ok. Now I can move on.

Date of experience: April 17, 2020
Indiana
1 review
0 helpful votes
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Credit is life
April 17, 2020

My experience was great she very helpful professional and polite. She went over a few things I didn't understand and gave me accurate info on my credit scores

Date of experience: April 17, 2020
Germany
1 review
0 helpful votes
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Ok
April 17, 2020

Site is okay. I don't think it's accurate as of right now

Date of experience: April 17, 2020
Minnesota
3 reviews
1 helpful vote
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Good report
April 17, 2020

Received info requested and I found it informative

Date of experience: April 17, 2020
Georgia
1 review
0 helpful votes
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Good
April 17, 2020

No problem, I found the process easy and very helpful. I would recommend to others

Date of experience: April 17, 2020
Nevada
1 review
0 helpful votes
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Very confused
June 12, 2020

I'm having a bad experience. I tried to order the credit book. I was charged but have no confirmation if the book was went or anything. It was very confusing and Everytime I try to get information I'm asked to spend more money.

Date of experience: April 17, 2020
District of Columbia
1 review
0 helpful votes
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Credit Score service
April 16, 2020

It was quick and decisive in terms of the service, however I'm not sure of the monthly charge
May be it's a bit pricey for once a month.

Date of experience: April 16, 2020
Germany
1 review
0 helpful votes
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Easy
April 14, 2020

Simple and a great way to track your credit. The only site I've found that allows you to see all 3 Vantage scores.

Date of experience: April 13, 2020
Florida
1 review
0 helpful votes
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Financial freedom
June 12, 2020

I haven't received the help I paid for but I'm still early in. I received my credit report and waiting to get access to the online portal.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2020
California
1 review
0 helpful votes
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Love it
April 13, 2020

I really like how you guys help me with my credit and showing me what I need to do

Date of experience: April 13, 2020
Illinois
2 reviews
0 helpful votes
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Report
April 13, 2020

It is nice now I'm trying to send letters to get my personal information updated

Date of experience: April 13, 2020
Florida
1 review
0 helpful votes
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Good service
April 13, 2020

Great service, quick results, i was able to look at all my debts and information and have the contact information

Date of experience: April 13, 2020
Florida
1 review
1 helpful vote
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Customer service
June 12, 2020

I call to cancel this and the lady that answer was on her house with a baby crying like crazy. She cancel my membership after few minutes she was was trying to convence me. Well they charge to my credit card. I was in chat we some lady and the only that she write was going to makn menu. That is not serious about a company. By the way I dont received my three credit reports.

Date of experience: April 13, 2020
New Hampshire
1 review
0 helpful votes
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Avoid
June 12, 2020

I canceled, they billed me anyway, and they refuse to refund. Be careful, document what you do, and avoid if you can.

Date of experience: April 9, 2020
Germany
1 review
1 helpful vote
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Just Getting Started
April 7, 2020

To early to tell from my personal frame, of reference it will take at least a few weeks, and for me to start seeing some improvement in my score to accurately assess what I think, of this experience.

Date of experience: April 7, 2020
Florida
1 review
0 helpful votes
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My credit scores
April 7, 2020

Great to be able to compare the three companies. I don't understand why Experion always has a lower score.

Date of experience: April 7, 2020
Georgia
1 review
0 helpful votes
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Great
April 6, 2020

It was quick but Experian score for me is different then what came up with sitejabber

Date of experience: April 6, 2020
Idaho
1 review
0 helpful votes
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Good
April 6, 2020

It was really easy, and I did see what I needed to know and see

Date of experience: April 6, 2020