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ScoreSense

3.6

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.6 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Tennessee
1 review
2 helpful votes
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A complete RIP OFF!
August 14, 2020

I was seeking to just get a copy of my credit report and I clicked on Scoresense. I will own the fact that I must have missed that it would be an ongoing charge, but as soon as I did-I called to cancel. They will not refund my money for the service THAT I NEVER USED and that I cancelled in PLENTY OF TIME! And to make matters worse, they cancelled my account, won't refund my money AND I can't access any of the so called "benefits"! So they took my money and I have NOTHING to show for it! SCAM SCAM SCAM! RUN RUN RUN!

Date of experience: July 15, 2020
Wisconsin
3 reviews
4 helpful votes
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Scoresense
August 5, 2020

Back to their old predatory ways of 2014 still, after paying $22M. Like the rest of the dissatisfied 1-STARS, I never signed up. I am assuming it was thru a payday loan service i had to use for a few month. BTW you are better off begging for money on the street than going to a loan shark.
I am waiting to be simply refunded but not too hopeful base on what you'll have said
Wish me luck.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2020
District of Columbia
1 review
3 helpful votes
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I tried score sense with the 7-day trial membership. Very simple to navigate and informative. But I decided to cancel because I have some work to do on my credit. I spoke with Reese, who was very professional. Although he offered two other options to continue the membership there was no pressure. And I received my cancellation email right away. Customer Service is EVERYTHING! Thanks, I will refer my friends.

Date of experience: July 1, 2020
Maryland
1 review
0 helpful votes
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Great
June 20, 2020

It was a good, smooth and fast process. I've been on my phone a lot more since the Pandemic. Staying positive and busy as I browse and read the news is very important to me.

Date of experience: June 20, 2020
Florida
1 review
0 helpful votes
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Awesome
June 20, 2020

I was pleased with how easy it was to navigate. I got my score in no time. Very helpful

Date of experience: June 19, 2020
North Carolina
1 review
0 helpful votes
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Pretty much the same as I thought
June 19, 2020

Very good. That is what I needed in order to buy a house.

Date of experience: June 19, 2020
Washington
2 reviews
0 helpful votes
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Scores
June 19, 2020

My scores were a surprise. I have not been using credit cards for 2-3 years.

Date of experience: June 19, 2020
California
1 review
0 helpful votes
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Accurate and eat to read!
June 19, 2020

Awesome, the report was clear and ready to read. There are many added benefits on the site. Free advice, tips and tricks, and a live chat option if you need it.

Date of experience: June 19, 2020
Texas
1 review
0 helpful votes
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User Friendly
June 19, 2020

Application and presentation easy to understand. Results were very informative.

Date of experience: June 19, 2020
Illinois
1 review
0 helpful votes
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Absolutely Great
June 17, 2020

I was very pleased with how easy it was to accomplish what I was looking for. Easy to follow and extremely accurate!

Date of experience: June 17, 2020
Maryland
2 reviews
0 helpful votes
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Great
June 16, 2020

It gave me all the information i needed i was very pleased with the results grom all three credit bureaus about my Credit

Date of experience: June 16, 2020
Indiana
1 review
0 helpful votes
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Great thank it was very gratifying to know very good to no

Date of experience: June 15, 2020
Connecticut
2 reviews
0 helpful votes
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Great stuff
June 15, 2020

Detail report was received, and the information appears to be very accurate aswell, thank you

Date of experience: June 15, 2020
California
1 review
0 helpful votes
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I got my 3 credit reports
June 15, 2020

It was very easy and efficient. I'm grateful, I will recommend this website to others.

Date of experience: June 15, 2020
Massachusetts
1 review
0 helpful votes
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Most unhelpful
July 13, 2020

Score sense notified me that a bank claimed that I/O you and $40 on a credit card that was closed two years ago. When I called the bank, they claimed that they had never done this and agreed that when I closed I had paid my balance in full. When I called Scoresense they basically said they could not and would not help me figure out what happened. So basically I would say that they "service "that they provided was to put a black mark on my credit rating.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Massachusetts
1 review
0 helpful votes
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My credit rating hurrah.
June 13, 2020

The approach was straight forward and thorough. It made me want to do business with the site.

Date of experience: June 13, 2020
California
1 review
0 helpful votes
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Recommended!
June 13, 2020

The description to my credit report, what affects my score, and ways to build my credit from poor giving great tips along the way.

Date of experience: June 12, 2020
Tennessee
1 review
0 helpful votes
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Ok
July 12, 2020

It was ok a bit pricey but happy to have all three scores.

Date of experience: June 12, 2020
Texas
2 reviews
0 helpful votes
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Fast and easy to use
June 12, 2020

Very quick, simple & easy to use. Will definitely be using again in the future.

Date of experience: June 12, 2020
Alabama
1 review
0 helpful votes
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Michelle
June 8, 2020

Great experience. Very helpful. Will use often. Great information to have.

Date of experience: June 8, 2020