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ScoreSense

3.6

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.6 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Maryland
1 review
0 helpful votes
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Shane's
August 24, 2020

Comfortable and excellent and self-explanatory to understand. My only concern is the monthly payments being so high. Especially being on a fixed income.

Date of experience: August 24, 2020
Florida
1 review
0 helpful votes
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Excellent
August 24, 2020

It helped me to understand my credit score! It also g

Date of experience: August 24, 2020
California
1 review
0 helpful votes
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The best
August 24, 2020

Simple and easy to understand and follow wish I did it sooner

Date of experience: August 24, 2020
California
1 review
2 helpful votes
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I signed up for free trial for a credit report. They automatically enrolled me in their subscription without letting me know and charged me every month for four months. I finally noticed it and contacted them. They didn't approve the refund and after I called a second time they approve refund for one month. I was being charge the whole time without even knowing that I was enrolled. That's shady business...

Date of experience: August 20, 2020
Arizona
1 review
0 helpful votes
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Great
August 17, 2020

It was good I got accurate credit information to help fix my credit

Date of experience: August 17, 2020
New York
1 review
0 helpful votes
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Score
August 17, 2020

Very quick. Just curious of my score but want to cancel free trial.

Date of experience: August 17, 2020
Iowa
1 review
0 helpful votes
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Easy to use
August 17, 2020

It was easy to download and get all three credit scores. Now for people who need to improve their credit I would recommend it. I just wanted to know what my scores are. The one thing I wouldn't recommend is ordering services you don't need.

Date of experience: August 17, 2020
Minnesota
1 review
0 helpful votes
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Sign in
August 17, 2020

My response to my inquiry was satisfactory and within a 24 hour window. Very good.

Date of experience: August 17, 2020
Illinois
1 review
1 helpful vote
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Not Work The $$
September 30, 2020

I canceled as soon as I saw the $29 fee on my account. They cut services immediately but would not refund the money.

Date of experience: August 15, 2020
Maryland
1 review
0 helpful votes
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Amazing experience
August 11, 2020

Great! Now I know what I need to work on to bring my scores up.

Date of experience: August 10, 2020
North Carolina
1 review
0 helpful votes
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Not a fan
September 9, 2020

It's good... your product to get all of this done is interesting... still can't download the 1st letter.

Date of experience: August 10, 2020
Michigan
1 review
1 helpful vote
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They are Bad News
September 6, 2020

I checked my credit scores with this company, although they say it's free they ask for your credit card information and charge you $1.00 that will be credited back to your card. Not true, not only did they not credit the money back the next two days my card was compromised twice. The bank is investigateing but they feel it stemmed from this company. Be careful people this is not a false review!

Date of experience: August 7, 2020
Washington
1 review
1 helpful vote
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Score sense
August 6, 2020

Good service. Please send me an email when to cancel to avoid a charge and you will have earned a fifth star. I cant really afford another monthly bill. I wish you had options to increase score quickly because I want to secure a house.

Thanks, "
Christopher Barnett

Date of experience: August 6, 2020
Georgia
1 review
1 helpful vote
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Tricked
August 5, 2020

I feel like I was tricked into going to 360 to get my Fico Scores. In the email that was sent, said there were a breach at Equifax and my info may have been compromised. But when I went to the website, there was no mention of the problem about a breach at Equifax.

Date of experience: August 5, 2020
Kentucky
1 review
0 helpful votes
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Very professional
August 4, 2020

Great customer service. I would definitely used the services again.

Date of experience: August 3, 2020
Florida
1 review
2 helpful votes
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Easy Access to Credit Reports!
August 3, 2020

I was able to access all three of my credit reports on a user-friendly website. I also like the option to print copies for me to keep for my personal records.

Date of experience: August 3, 2020
New Jersey
2 reviews
0 helpful votes
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Comfortable
August 3, 2020

I want to keep up on my credit this lets me do that

Date of experience: August 3, 2020
Texas
1 review
1 helpful vote
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Your call can not be completed at this time. They have several numbers that go straight to "can not complete your call at this time, please try again later.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2020
Georgia
1 review
0 helpful votes
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Credit check
July 31, 2020

I wanted to find out my scores on all three credit sources.

Date of experience: July 31, 2020
Germany
1 review
0 helpful votes
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Mr
July 27, 2020

Good easy to navigate thru information
Was able to get the information I needed

Date of experience: July 27, 2020