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ScoreSense

3.4

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Pennsylvania
1 review
0 helpful votes
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Very enlightening and productive
March 21, 2021

I appreciate the detail information and advice. Thank you very much.

Date of experience: March 21, 2021
Florida
1 review
0 helpful votes
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I would recommend this company to everyone they have very good rates and are always willing to accommodate you with, whatever, your your situation may be, check em' out.

Date of experience: March 21, 2021
Tennessee
1 review
0 helpful votes
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After use
March 20, 2021

I called to cancel membership, as I needed only to see if a certain credit card I cancelled had given me a bad report. I was being charged
29.99 % on balance, that was TOO MUCH. They refused, and I canceled, and a rep. Said it would be reported as I had cancelled. I did
Not know if that would have any problems for my credit score. Your rep. Bobbie, was very nice to me.

Date of experience: March 20, 2021
California
1 review
2 helpful votes
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Poor customer service
April 19, 2021

My husband and I refinanced our house last year. We thought we were authorizing a one time credit check but apparently we signed up for monthly charge from scoresense. My husbands into online sports so when I saw the twice monthly charge I didn't think anything of it. When I decided to ask him about it we realized we were getting charged twice a month for a service we never used for over a year! When we contacted customer support to cancel we were not refunded any of our money. Never logged in, never saw a credit report, never accessed the account. All the emails from scoresense.com were going to our spam account so we had no idea we were signed up. And what I thought was a twice a month fee for my husband was actually one for him and one for me. We were both signed up without our knowledge and they won't refund us our money. I guess the customer isn't always right.

Date of experience: March 20, 2021
Alaska
2 reviews
0 helpful votes
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Seemed like this rushed you into paying for this. Thought I was going to explore the price and see what I would get out of the service for the price first.

Date of experience: March 19, 2021
Minnesota
1 review
0 helpful votes
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Doubtful and unsure
April 18, 2021

The necessary data for a credit rating review seemed necessary, but highly suspicious. Example: the full social security number.
The claim for no charges as a free service, countered by a request for detailed info on a credit card (in my case a debit card).
I am in need of a confirmed status for security on all data provided, and a final confirmation of the free service,
No charges to be placed on the debit card at that time, or in the foreseeable future.
I do not intend at all to be asking for updates on my credit score standing.

Date of experience: March 19, 2021
South Carolina
1 review
1 helpful vote
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Very informative
March 19, 2021

Good information. Great Education and insight to things that were lowering my score that I was unaware of

Date of experience: March 19, 2021
New Jersey
1 review
0 helpful votes
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Scam
April 18, 2021

Sensescore will have you put all info down to sign up for a subscription before getting your score. Giving your credit card, will not stop them from taking your money even tho you have canceled out. My conversation with a rep on 3/19; 2021, has made this clear to me.

Date of experience: March 19, 2021
Pennsylvania
2 reviews
0 helpful votes
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Terms are unclear scores are wrong
April 18, 2021

Shortly after subscribing to the free trial I cannot find information to unsubscribe/end free trial. The fee and payment terms are unclear and the credit scores they reported from the three credit agencies are not the same as listed on the actual credit agencies websites. I see no benefit to this service and I do not want to continue my trial.

Date of experience: March 18, 2021
Maryland
1 review
0 helpful votes
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Wow
April 17, 2021

Not what I expected

Plan to cancel trial very soon

Date of experience: March 18, 2021
New York
1 review
0 helpful votes
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The greatest
March 18, 2021

Everything went so smoothly and quick. Thanks again.

Date of experience: March 18, 2021
Indiana
1 review
0 helpful votes
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Fast results
April 5, 2021

I instantly received access to all my credit scores

Date of experience: March 10, 2021
Florida
1 review
0 helpful votes
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Can't afford what worjs
March 9, 2021

Good experience just can't afford moving forward.
Please cancel

Date of experience: March 9, 2021
Texas
1 review
0 helpful votes
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Excellent
March 9, 2021

Very pleased to see all my results, will contact later with many questions on how to protect my credit.

Date of experience: March 9, 2021
Pennsylvania
1 review
0 helpful votes
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ReFi hopes
March 8, 2021

I checked to make sure I had nothing negative on my report - all the reports jived - no differences among them! The overall experience was easy.

Date of experience: March 8, 2021
New York
1 review
0 helpful votes
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Much less effort than expected
March 8, 2021

Everything went fine, unlike other so called free credit checking

Date of experience: March 8, 2021
Texas
1 review
0 helpful votes
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3 Credit Scores
March 8, 2021

Thank you for providing me with my three credit scores. It was easy, fast, and uncomplicated. I appreciate the service provided to me!

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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Scores and Reports were instant!
March 8, 2021

The process was quick and easy. The service seems a little pricey but I guess you get what you pay for.

Date of experience: March 8, 2021
California
1 review
0 helpful votes
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Excellent
March 8, 2021

After years checking from time to time with other credit score agencies, this one was more tech friendly.

Date of experience: March 8, 2021
Illinois
1 review
0 helpful votes
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Credit schoe to purchase a home.
March 3, 2021

Great experience received all three credit score in 15 minutes. Very pleased.

Date of experience: March 3, 2021