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ScoreSense

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
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Credit Report
April 17, 2021

I was easily able to pull my credit score for all 3 credit bureaus.

Date of experience: April 17, 2021
Nevada
1 review
0 helpful votes
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Got what I wanted
April 17, 2021

Site provided what it says it will. Cost is reasonable.

Date of experience: April 16, 2021
North Carolina
1 review
0 helpful votes
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I'm up and running
April 17, 2021

The help person was very good. She walked me through the process to get me up and running.

Date of experience: April 16, 2021
New York
1 review
0 helpful votes
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Super easy...
April 16, 2021

Everything is self explained and fast. All the information you need is listed.

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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Satisfied
April 16, 2021

Satisfied with the experience; very nice and professional; would recommend to friends

Date of experience: April 16, 2021
North Carolina
1 review
0 helpful votes
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Quick and easy to use
April 14, 2021

The site is very straightforward and user-friendly.

Date of experience: April 14, 2021
Colorado
2 reviews
12 helpful votes
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Called March 6 2021 to cancel my membership because I didn't even realize that scoresense was taking out $29.95 a month. I just wanted to try it once. The customer service rep that I spoke to said that he would cancel my account and try to recoup several of the withdrawals and not only did I not get my money back he kept my account active so I've had 2 more $29.95 charges taken out of my account! Awful experience and definitely would not recommend!

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 14, 2021
California
1 review
0 helpful votes
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A detailed credit picture in time
April 14, 2021

Sorry, I have no additional comments at this time.

Date of experience: April 13, 2021
District of Columbia
2 reviews
0 helpful votes
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Three At Once
April 13, 2021

It was effortless and set up the three in one place. Only grabbed score, not report.

Date of experience: April 12, 2021
Maryland
1 review
0 helpful votes
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This company will take your money without authorization, what supposes to be a $1 turned into a 29.99 withdrawal from my account. Just be careful people they have other agenda than helping citizen. One can get a freecreditreport.com for free, but I made a mistake and trusted this site.

Date of experience: April 8, 2021
California
1 review
0 helpful votes
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Credit Report April 5,2021
April 6, 2021

Good experience Thank you

I am not going to join because it does not provide information that will help me.

Date of experience: April 5, 2021
Arizona
1 review
0 helpful votes
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Good
April 6, 2021

Was easy to understand and fill out. I have alot of trouble seeing. So it was no hard to get my score thank you.

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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This is awesome
April 5, 2021

This was very quick getting my credit score
O was very pleased but I have gotten my credit score the fast way before not threw this app

Date of experience: April 5, 2021
Texas
1 review
0 helpful votes
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Customer care**EXCELLENT
April 4, 2021

My echos and is making payments on our credit report, nice to see my credit score after his payments. Thanks for your service.

Date of experience: April 4, 2021
Minnesota
1 review
0 helpful votes
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Transparent
March 26, 2021

It was like walking thru the park. Everything was so transparent. After ward I felt very refresh, up lifted, and even stronger just knowing what was actually going on as far as my credit goes! If I have any say so I would suggest to everyone to try it for there self it's really empowering!

Date of experience: March 25, 2021
New Jersey
1 review
0 helpful votes
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Score
April 25, 2021

We should not be forced to do reviews. Honestly the representative didnt seem confident in what she needed to do. She also came off really cold.

Date of experience: March 25, 2021
South Dakota
2 reviews
0 helpful votes
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The content is in the titles s no I don't have the time and I don't want to

Date of experience: March 24, 2021
Georgia
1 review
0 helpful votes
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GOOD!
April 5, 2021

I see that there's information there that is not mine. Please let me know how i can take care of it.

Date of experience: March 24, 2021
Ohio
1 review
0 helpful votes
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My interaction with Scoresense was very beneficial and helpful. I was treated with respect and fully appreciate all that Scoresense has to offer.
Your information was clearly presented and easy to understand. I found the company to be authentic and straightforward in their dealings with a client.
Thank you very much.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Not enough information
April 21, 2021

Signed up for this program to start reaching out to creditors. The report I received didn't have information needed ( creditor address or account number)

Date of experience: March 22, 2021