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ScoreSense

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.6 stars from 1,785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
1 helpful vote
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I paid for the service and it brought up on the screen my three credit scores but with my new phone I couldn't screenshot it and they didn't give me the option to download them so I can stay. So I paid for it for nothing.

Date of experience: June 9, 2021
Texas
1 review
0 helpful votes
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Credit Buster
June 9, 2021

Okay thus far. I have just joined and we will see where it goes from here!

Date of experience: June 9, 2021
Georgia
1 review
0 helpful votes
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Great
June 9, 2021

It was a great experience i will be doing again. It was very helpful and easy to do. I highly recommend for people to try

Date of experience: June 9, 2021
North Dakota
1 review
0 helpful votes
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Why did my score drop?
June 9, 2021

I didn't know why my score dropped 128 points in one day. Verizon charged me an extra months bill after I switched carriers and never let me know about billing me. Bastards.

Date of experience: June 9, 2021
Illinois
2 reviews
0 helpful votes
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Good experience
June 7, 2021

The service personnel I spoke with was kind, but also fairly pushy in getting me to stay with the company. He was able to give me a reduced payment amount, which I did accept as I do appreciate everything Scoresense offers for identity theft coverage, etc.

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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Score Sense Use
June 3, 2021

I found this experience satisfying fulfilling my needs of inquiring about my credit and associated concerns. Thank you

Date of experience: June 3, 2021
Florida
1 review
0 helpful votes
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Scoresense
June 1, 2021

Easy Request Process system. Policy presented. Easy to dispute errors

Date of experience: June 1, 2021
Oregon
1 review
0 helpful votes
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Glad it was there
May 25, 2021

Site was easy to navigate... Will see how much contact will come for renewing service which I did not/do not want

Date of experience: May 25, 2021
Minnesota
1 review
0 helpful votes
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Quick to receive
May 24, 2021

The only issue i have is that i cannot see addresses of the creditors

Date of experience: May 24, 2021
Ohio
1 review
0 helpful votes
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Not able to sign in
June 21, 2021

Tried to sign in and could not. Kept saying that my password didn't match what you have on file. Tried several times and the exact same thing... didn't match what you have on file.

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2021
Pennsylvania
1 review
0 helpful votes
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Credit Check Up
May 22, 2021

I needed to get a solid check on my credit for home purchase. It's a one stop shop...

Date of experience: May 22, 2021
Texas
1 review
0 helpful votes
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The setup.
May 21, 2021

The system isn't design to be accurate, there r companies that's r not accredited by the credit beaury, and the hacking of the latest scheme, but it doesn't reflect on your behalf, so It's a flawed system.

Date of experience: May 21, 2021
New York
1 review
0 helpful votes
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Care taker
May 21, 2021

Want to cancel but no # to call I refuse to pay for any member ship when I had 7 days to cancel and it's been 2

ScoreSense attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2021
California
1 review
0 helpful votes
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Satisfied customer
May 21, 2021

The item was delivered on time, the package was wrapped neatly, and nothing was broken. Thank you for your service.

Date of experience: May 21, 2021
Kentucky
1 review
0 helpful votes
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Well done
May 21, 2021

What I needed to know was clear and concise on report and customer service in how to resolve issue was great.

Date of experience: May 20, 2021
Utah
1 review
0 helpful votes
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ScoreSense
May 21, 2021

Fabulous. I found it very easy to use for accessibility and certainly appreciate this service.

Boy I love that one. Worked all my life hard. And the only thing different is now that I’m older!
Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
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Review
May 21, 2021

There are some things that are not right. About 95% is right. I will be calling Equifax. I tried, but did not talk to any one. Thank you, Katherine

Date of experience: May 20, 2021
Missouri
1 review
0 helpful votes
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Wonderful
May 21, 2021

Everyone was very nice to work with both took there time and never once did they try to hurry me.

Date of experience: May 20, 2021
New York
2 reviews
0 helpful votes
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Frustratd
May 21, 2021

Agent was very very nice but due to my specific problem she was helpful in referring me to someone else who wasn't as nice as she was and even less helpful.

Date of experience: May 20, 2021
Ohio
1 review
0 helpful votes
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Credit Score, Stay Up To Date
May 20, 2021

Very Happy That This was So Easily Done!
Now I can Keep My Credit Score Where It
Needs To Be... I Never Realized How Quickly
It Changes!

Date of experience: May 20, 2021