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From the business
At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.
Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.
The ScoreSense team is available to answer your questions seven days a week at 1-800...
ScoreSense Reviews Summary
ScoreSense has a rating of 3.4 stars from 1,786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.
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I was told that I would only have to pay 1 dollar but was charged 20. Can I have an immediate refund and cancelation of any account.
Everything was good except I didn't need to be wrapped into the future charges of using score sense because I have monitors all ready to help with fraud.
My experience was very good and complete. And I was able to get the help I was seeking.
Very easy to follow and get my scores. They also give options on how to repair your credit score to improve your fico score. This is helping me. No quick way just little step by step options.
In 10/22, I initially did a free trial with Scoresense. Before the free trial, was over, I called and cancelled. Today which is 03/03/2023, I seen a charge on my credit card for $29.95. So I called Scoresense to explain that I cancelled their Subscriprition mnths ago and requested a refund. They said they would not refund them since Indidnt cancel. I told them that I did cancel and never logged in except o e time only to check my credit score. It was still denied a refund. I asked them why did they charge me and store my credit card? They could not reply.
So I don't recommend them to anyone. I have to go through my bank for the dispute process. Its just a shady company to do business with.
The folks at ScoreSense were thoughtful and concerned for me, unlike my bank which just brushed me aside as if this is just an everyday matter. Not for me! I was the victim of a bizarre mail theft and ScoresSense is helping me to secure some sense of security.
You are all scam artists. No email, no phone number, no customer support number. I will figure out how to cancel if I have to close my bank account to do so.
I WANT TO CANCEL
I feel like you stole money from me and I can't stop you.
It was simple to use the site. I was able to review my credit score and that was able to guide me in the right direction.
Don't know when I would need it again. This was a unique situation. So I will be canceling subscription.
Thanks for your services, you got the information I wanted in a very speedy and professional way.
Simple fast and easy to enter. I was not surprised with the results. It pointed to things that i need to attend to. I wish they would describe what contributed to my score and how to prioritize what is most critical
I needed to see if there had been any fraudulent activity on my name and there was none so that was great!
I received my scores promptly and without any hassles.
Your service was very helpful. I appreciate all your help. Thank you.
I got my reports. Information that I definitely needed was sent to me quickly.
Very user friendly. The process did not not take long.The free trial was clear and the the options were visible and not in small writing. The reports were user friendly and really easy to analyze and see what needs to be fixed.
This was a good source for getting my score. It was different from experian. But it was my real score
Easy to achieve my credit score through 3 different creditors. Detailed information on opened and closed credit accounts.
I spoke with an agent and we discussed how to improve my credit and was given great advice i would recommend this site. The only down side is some loan companies dont acknowledge this site to get scores
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members