SatellitePhoneStore.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SatellitePhoneStore.com

SatellitePhoneStore.com

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SatellitePhoneStore.com?
grey stargrey stargrey stargrey stargrey star

SatellitePhoneStore.com Reviews Summary

SatellitePhoneStore.com has a rating of 4.5 stars from 294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.

shipping
6
This company does not typically respond to reviews

Instant Feedback

2,413 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Liz P.
Unfollow Liz P.
Share Review
Report Review

Shopping was super easy - I got a quote from Tyler via the live chat box in seconds. Quote had a quick link to make my purchase fast and easy. I got an email with the order agreement in an hour. Shipping was quick and instructions are easy to follow.

Date of experience: June 8, 2023
New York
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Hello
June 3, 2023

Tyler is the best. A totally professional and knowledgeable staff member who answered all my questions. Thank you for a great shopping experience...Highly recommend.

Date of experience: June 2, 2023
Colorado
1 review
0 helpful votes
Follow Tiffany J.
Unfollow Tiffany J.
Share Review
Report Review

Easy and hassle free
June 2, 2023

Oder it was so simple and the staff made it quick and efficient. Totally hassle free.

Date of experience: June 2, 2023
Alaska
1 review
0 helpful votes
Follow Gerry B.
Unfollow Gerry B.
Share Review
Report Review

Happy
June 2, 2023

So far, this is a wonderful tool. Been wanting to get a sat phone for over 1.5 years but the timing was not good for me. Now, this investment took a lot of pressure off me.

Thank You

Date of experience: June 2, 2023
Washington
2 reviews
1 helpful vote
Follow Greg X.
Unfollow Greg X.
Share Review
Report Review

Overcharged for a sat phone rental
May 19, 2023

Got overcharged for a sat phone rental. Turns out shipping time is NOT included, even after I paid for a shipping return label from them. Customer service was nice, but ultimately didn't do much. Won't buy from them again. Would not recommend.

Date of experience: May 19, 2023
Missouri
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Great Service and Shipping
May 19, 2023

Very fast shipping. Customer service is very friendly and helpful.

Date of experience: May 19, 2023
Arizona
1 review
0 helpful votes
Follow Pat Y.
Unfollow Pat Y.
Share Review
Report Review

Great service
May 4, 2023

Quick follow up with confirmation and questions about where phone will be used to make sure all needs are met.

Date of experience: May 4, 2023
Texas
2 reviews
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Share Review
Report Review

Quick, knowledgeable and sincere.
April 28, 2023

I was very pleased with the prompt response to my order. Got good and useful info on the unit. Received it promptly. Easy to follow You Tube video was a great help. Very pleased with the entire process.

Date of experience: April 28, 2023
North Carolina
1 review
0 helpful votes
Follow Sheryl W.
Unfollow Sheryl W.
Share Review
Report Review

Excellent service
April 13, 2023

Haven't opened the product but the customer service was great and delivery flawless

Date of experience: April 13, 2023
California
1 review
0 helpful votes
Follow Alexander Q.
Unfollow Alexander Q.
Share Review
Report Review

Great customer service
March 7, 2023

Once again thank you Filip for the help
And the order way and check out are easy.

Date of experience: March 7, 2023
Florida
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Nokia Phine
February 26, 2023

Ordering was easy. The only glitch was that the Bivy App was not installed. Tech support helped me down load the app and now I have a dedicated device for the Bivy Stick.

Date of experience: February 26, 2023
Illinois
1 review
0 helpful votes
Follow Chad Y.
Unfollow Chad Y.
Share Review
Report Review

Prompt service with efficient packaging
February 23, 2023

I was impressed with the compact useful packaging, I may have over bought service for a backup device, time will tell, though. I've not delved into use, yet.

Date of experience: February 23, 2023
Tennessee
1 review
0 helpful votes
Follow Stanley S.
Unfollow Stanley S.
Share Review
Report Review

Always good customer service!
January 26, 2023

Thank you. I bought a satellite phone from you around October 2021 and also purchased 2 yrs of service. I have only used it 2 or 3 times. Come October, will you be able to remind me to buy more service and do my unused minutes continue to roll over? Thanks. Stan Armbruster.

Date of experience: January 26, 2023
North Dakota
1 review
2 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

Didn't work and cost a fortune
December 12, 2022

We needed cell service for one week for a hunting trip. I explained this to the sales person but somehow we ended up with a 12 month commitment.
With the early termination fee I paid over $400 for a service that didn't even work.
Do yourself a favor and go elswhere...

Date of experience: December 12, 2022
Texas
1 review
2 helpful votes
Follow Steven H.
Unfollow Steven H.
Share Review
Report Review

Lying Salespeople
November 17, 2022

Just like everyone else, they say what needs to be said to sell, then when it comes time to honor the agreement, they don't. Get everything in writing.

Date of experience: November 17, 2022
Cyprus
1 review
0 helpful votes
Follow Dmitry A.
Unfollow Dmitry A.
Share Review
Report Review

Excellent service. Delivered in full and on time internationally. Less than a week to arrive to Cyprus

Date of experience: October 7, 2022
Montana
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

9575 Extreme
August 30, 2022

Couldn't have been More helpful in answering questions about my needs and more easy to deal with. Product arrived sooner than I expected, however a shipping notification would have been the cherry on top so I could assure I was onsite for UPS delivery. It happened that I was so all was good, but wasn't aware of its arrival until UPS drove up. I am out in mountainous region so to have my new 9575 as a no fail way to keep in touch was just what my kids wanted out of me!

Couldn't be more satisfied with the product, and support behind it! Nicole was Superb :)

Date of experience: August 29, 2022
Pennsylvania
1 review
0 helpful votes
Follow Paul W.
Unfollow Paul W.
Share Review
Report Review

I received the items on my order.
I'm in the process of getting my devices setup.
All of this in anticipation for what the future may hold.

Date of experience: August 29, 2022
Texas
1 review
0 helpful votes
Follow LONE W.
Unfollow LONE W.
Share Review
Report Review

If you buy Inmarsat satellite phone through Satellite Phone Store, you pay for the service monthly. However, once the contract is up after allotted amount of time, your ROLL OVER MINUTES WILL NOT CONTINUE UNLESS YOU CONTINUE THE MONTHLY SERVICE OR PLACE YOUR PHONE ON STANDBY at about $20 per month which is significantly less. BEWARE!

Date of experience: July 27, 2022
RU
3 reviews
0 helpful votes
Follow Ethan L.
Unfollow Ethan L.
Share Review
Report Review

Bestellung schnell und pünktlich erfüllt! Ich empfehle dieses Geschäft für eine dauerhafte Zusammenarbeit, es ist ein Vergnügen, hier zu kaufen, und normale Preise, Aktionen, Rabatte und eine große Auswahl.

Date of experience: July 22, 2022

From the business

Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.

Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...