saree.comReviews 71

This company is fraud. I ordered Sherwani online they took my measurements online I requested them to show me products before cut the fabric. They hesitate not to show but finally showed me it's completely different products and color. I am trying to reach out but no one answered my Whatsapp call
I am in USA they just want my money. It's Garbage company to deal with. Be careful. I have products pictures on my Whatsapp. Please don't do business with this company they want your money that's it.
Kalpesh

I ordered dress for festival season, gave my alterations details right after I ordered on the WhatsApp number. They confirmed that they will be altering per my request.
However the dress came in standard size? I can't wear it. They are refunding 20% of the total price and promised to do alterations and shipping when I go to India.
I didn't want the money, I was looking forward to wear something new in the festivals. Very very disappointed.

Very easy transaction. Communication was very good. Quality of the saree material is excellent. Loved it.
NOTE for Saree.com. I paid for a custom fit saree blouse and when I received my order, the blouse had a zipper on the side. It was impossible to put it on. So the blouse is useless. I did not pursue a refund request as the policy stated no refunds for custom made blouse.
Nowhere on the site it said the zipper is on the side.
Nor did it give an option for zipper or hooks.
So my suggestion is to add this to the description of the item. Let the wearer decide.

Worst customer service experience.
Negative ratings
I was asking for the dispatch date or tentative delivery day and the person I was talking to asked me to cancel the order. I did cancel it cause I don't want to be tied up to a brand that does not respect or value their customers. Never going to rely on them.

******* ******* - Customer agent here

We've shopped at the Asopalav location in Ahmedabad in person when visiting India so we knew exactly what type of quality and service we would receive even with online shopping. So without any hesitation, I ordered a very heavy lehenga with embroidery and crystals just by looking at the photo on the website. It took about 10 days for the stitching to be done and another few days before it arrived in Canada from India (around 3 weeks in total) and it came exactly as pictured. The color, the design, the stitching and the material were exactly as seen in the photo and as described. I'm extremely pleased and will be doing more online shopping with saree.com/Asopalav in the future. Everything was extremely professional and quality was great.

Do not buy products from this website. They lie & cheat customers from their money. Once you purchase their products & failed to see their lie: true to size comment. Plus sizing chart hidden at the bottom of their website.
Heaven forbid you want to try & exchange for a smaller size. The bogus claims we want you to be 100% satisfied & we refund ur return charge, you have so many days to do the FREE EXCHANGE their website just takes you to returns & will charge you an excessive fee!

They will not respond to your numerous emails once they have your money. They don't care that you are on a time crunch & any sort of budget.
Plus they have the audacity to have brand ambassadors, mission statements & philosophies on how the wanted to change the South Asian ethnic outfit buying experience, especially for the younger generation……. What absolute hypocrisy!

I, my daughter, friends, family & all my community will be told about the horrible experience my daughter, Iman had with this company. It's such a shame since her recently graduated college friends are getting closer to marriage & wanting ethnic clothing; Shane no one will be spending their mone@ The Saree Room.