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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I can only give two stars at this time because my order came with three missing pieces and one stained dress. You guys never responded to my concern about the stained dress and ignored the issue and now I'm still waiting for my missing pieces that you promised to send. So far, not too happy. There were couple dresses I received that are very cute and like but overall I am not completely satisfied.
I absolutely love this shopping on this site. Every time I get on, there is always a large variety of things to buy at a good quality. Not mention everything is a lot cheaper than other places. The only downside is that most of their stuff is one size, so varying body sizes and types would have a harder time finding clothes they like that would fit.
SammyDress is a trustworthy site, in my opinion. I have ordered from them quite a few times now and they have never failed to send me my orders, which take about a month to come in due to the distance :) Items are also in good condition for such affordable prices. I would recommend this site to others!
Shipping and processing is pretty slow, but the products are great and very cheap so I figure it is worth the wait.
The items I ordered are very good quality. The clothes fit well & the the colors are as seen in the pic. It took a little longer than expected to receive my order & it's just a partial order. I made the order on June 21. I'm still waiting for a few items. Can't wait to see how the other items will look (hopefully in the near future)...
Love the selections at this site, and always changing and they are carrying more and more plus sizes which I love!
Very good previous order quick delivery. Sizes very clear and helpful, not had any dealings with customer service but on the whole very good a great value for money.
If I could give it 0 stars I would! My experience was absolutely horrible. Not only does the shipping cost a Thor of the order, but when received it is extremely poor quality and runs so small you might as well be ordering children's clothing. Prob the worst part is the return process, not only do you may the astronomical shipping price AGAIN but then they charge you a 15% restocking fee. So basically I paid $75 For absolutely NOTHING in return. There response indicated I should give them as gifts to Chinese friends... what?!?!?!?!? Absolutely horrible
My experience with Sammy Dress has been very good. Last year I purchased a wedding dresses that was absolutely gorgeous from the online website and ever since them I have been faithfully shopping for products on Sammy Dress. They have good quality clothing for a very affordable price. My only complaint so far is the shipping rate and the length of delivery
Sammy Dress asked me to write a review because it means a lot to them ( in that way you can improve your self).
So I ordered 3 Blouses, a neclease and Belt...
I take a long time that I got it, but I am from Slowenien (EU), so I understand that.:)
The quality of articles was very good (I did not expect it depending on the amount of articles). Difficultis in ordering are just sizes - I ordered 2 articles size M and one of them fits me well and one of them is too big, one article I ordered size L and it is to small... I wrote that to sammy dress suport and they send me a copon for 10% discount for my next order and I am gona make it soon and I just cant wait to get another package because stuff is realy good.: D
I have also to say that their support center is very good - they respond in 24h.: D
What i dont like that shiping is not so cheap... (I ordered articles for 20USD and shipping was 8USD - almost half a price of ordered articles) they have some free shipping articles but that are just necleases, belts and stuff like that (they could make some free shipping blouses, dresses.): D"
I am extremely pleased to have found this website. It provides great merchandise at great prices. I have referred many people to this site.
My experience with SammyDress was great. I ordered a Leopard Print 3/4 Sleeve Chiffon Cardigan. It arrived in 9 days and in excellent condition. The material didn't feel cheap and the piece was well sewn together. Overall a great buy.
It was my first experience shopping online, so it wasn't bad... the product was top quality and my friends love it... definitely using them again! Shipping times are slow, but its worth the wait
Overall everything is good. The customer service is very friendly and handles any problem calmly. But the quality osnt the best because it is a whole sale. Compare to the price its understandable. But the shippijg is way too expensive. Sometimes shipping is more than the items.
Sammy dress is a wonderful place with quality items for ridiculously low prices. Their customer service is wonderful and their rewards program is so easy! I love how each user contributes to their community via reviews and feedback - it's a fantastic setup.
Sammy dresses is a great place for everyone to shop. I learned about Sammydresses from a friend and visit the site once a week. Ive purchased and recieved my items without issue. I would recommend anyone I know to check out Sammydresses because alot of the clothing styles are hard to find instore. Sammy dresses has it all! Kudos
I ordered two dresses (one for a friend) and a set of rings from Sammy Dress. We paid for expedited shipping, but it did take a little bit longer than we'd liked (we were on a deadline for needing the dresses). The dress I bought for myself is great! It's beautiful and I may have to wear tights with it because the mesh strip on the bottom comes RIGHT below my butt, but that's fine. The rings are awesome and stackable for a lot of variety with how to wear them. I have already favorited other things to order from them in the future!
Sammy Dress is an amazing website. I've ordered multiple times and have had nothing but great clothing. The material is very soft and well made. The sizes do run small, but if you order bigger its not a problem. The processing / shipping can take a very long time, but being patient for such an awesome and inexpensive order is totally worth it. I wish the shipping were cheaper, but all in all its 100% worth it. I've also had nothing but amazing customer service from them. They respond very quickly and give the best help! This site is really great and I would recommend it to anyone.
I have ordered from Sammy Dress four times now. The order usually take about 5 days to process and another 4 weeks to reach me in Canada. The jewelry that I have ordered from Sammy Dress has been the best purchase they are elegant and look expensive. My makeup purchase was good too. The two dresses that I ordered were exactly the same as the picture however the quality is not the best. But it is worth the price that you pay for. I have contacted the customer service twice and they have been quick to get back to me. I will definitely order from them again. Cute styles and cheap prices
I love this the products from Sammy dress
U guys should have some special sale or a small gift for your customer's birthday
:)) ))
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


I want to start by thanking you for notifying us about the issue. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Sorry for this issue as you said, i have been checked your order and sent an e-mail to you, hope we can solve this issue together and soon.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.