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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was excited to order from Sammy. After I placed order it was "processing" for over 2 weeks. Supposedly it shipped on 8/1-- over 2 weeks ago. Quite the buzz kill. I can't talk about quality because I am STILL waiting on the the 5 of 9 items that haven't been canceled.
Awesome site! Easy to do a search for certain items. GREAT quality products and GREAT affordable prices.
Quick shipping to canada and amazing prices and quality! I love it
I used to shopping wish. Compared to some other sites sammydress is ok but I think they need some work.
Excelente produto. Ótimo design e material de boa qualidade.
Adorei a compra e com certeza irei comprar mais.
Obrigada a equipe SammyDress
Good shop, gor everything so far - except they did not have one watch but they refound it to me with no complications.
Will shop again!
My experience with Sammy Dress was great! I was skeptical at first because I have been disappointed when shopping online in the past. I was very pleased with the service and the products especially seeing that the prices are so reasonable. The only downfall to this company is that sometimes the shipping can be a bit expensive especially if you want your stuff fast when the products are relatively cheap. To be fair though we do have to take into account how far they have to ship the goods. Otherwise the site is great and i would recommend it to any friends and family without a doubt!
Lovely site with great prices! The only reason I'm giving it 4 stars out of 5 stars is because of the long shipping time. It is shipping from China, so it will take some time. The site is so helpful with the reviews and pictures from other people who have bought the item.
So far the experience has been fair, just for the shipping fee, its sometimes makes me want to cancel my purchase, but the experience has been good.
Best site to shop online for women apparels... love all the dress... price is so genuine... latest styles... nice dress material... fitting is so true as mentioned... must add in your bookmark...
Placed my order 10 days ago. They charged my account the same day but i have not recieved my shipment. When i check on the status it is always processing, sent a email. Havent heard anything.
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Excellent shop, I have my online store and I trust SammyDress because they ship carefully every item I order. Shipment prize is reasonable and, of course, their products are top quality. I'll buy again, cheaper prize, best service.
I ordered leggings from sammy dress and after reading many negative reviews I was skeptical, but my order was delivered with 2 weeks and there was no damaged item. The material was good and the size was also as it was mentioned on the website. Overall I am very happy with SammyDress for quality and delivery time so far. I will continue to buy from them since the price is very affordable and highly recommend trying SammyDress.
With all honesty I wish I would've read the reviews before I ordered from sammydress! I placed an order about 3weeks ago and nothing. And it's only a pair of heels, how long can it really take? I keep checking the tracking number and it's at the same place as it was two weeks ago makes no sense. And all those reviews with 5stars isn't even legit you could just tell how exaggerated the review is that is not even believable anymore, speaking from personal experience. I've tried calling their customer service and the phone just rings forever! Very unprofessional. If you don't want money just taken from you I highly recommend DO NOT DO NOT! Order here!
I have been purchasing items from sammydress for over a year. I am addicted to their clothes. I am currently waiting to receive a few items and I can't wait. The only downside is the shipping prices go up worth each item added to your cart. My overall experience is good. I will continue to shop at sammydress.
SammyDress is one of the first online websites that I've actually trusted. My first order came fast and the items are better than I imagined! They are everything the website say they are. And, BONUS, the fashion trends are amazing! No one i know have any of the same clothings as me xD
Worst! Their size chart is bogus. I ordered one size fits all leggings that turned out to be made for a 10year old. I ordered a blouse that looks nice and again one size =very small. I ordered mid rings or knuckle rings and again too damned small. Hey but if you're a four foot 80pound Asian who doesn't mind waiting a year for your order then this is the site for you.
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Bad customer service and no product has been delivered! Their ticket complain dept. is useless! I lost my money!
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Could you tell me your order number or e-mail address? I will check it and solve this issue for you soon.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Ordered from Sammydress before March for my girlfriend and still haven't received anything but a headache and a run around. I tried to surprise her by ordering her a pair of heels and a few sexy outfits. I've submitted numerous support tickets and made so many trips to the post office that they know what I was coming there for each time. My girlfriend stopped ordering from Sammydress and all of her friends as well. They are cons and will take your money. No legit customer care service (phone number or website). WARNING! DO NOT ORDER FROM SAMMYDRESS
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We regret any inconvenience or frustration that your experience has caused you.
If you can tell me your order number or e-mail address, i will appreciate, so that i can check your order and solve any issues for you.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
VERY DISAPPOINTED with recent purchase from this company! Items were not the same as described or pictured... Items were NOT the size they were described to fit. I will never purchase from this company again! Don t be misled...
I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you.
Would you mind tell me your order number or e-mail address? I will check your order and e-mail you. Hope we can solve this issue together.
We are going to reach out to this customer to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Thank you for your review, and we are very sorry for all the inconvenient we caused. Regarding your issues, please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.