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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Hello, I ordered a pair of shoes on sammydress. I love them, they are fantastic, and they cost too little! All products by sammydress cheap, the only flaw is that the shipping costs are too expensive! The order I received after 15 days (taking away the Saturday and Sunday) and I did the slow shipment. Anyway great site, but then again, the shipping costs are too expensive!
Wonderful company-the clothes are fashionable and very reasonable. I love everything I've purchased.
Este site de compras e incrivel, o melhor site para se comprar na china tem otimos precos o atendimento e o melhor.
Amei tudo. Comprarei muito mais, podem comprar sem medo.
I love the variety of the site, and the fact that they have more than just ONE SIZE outfits, i dont like how long they take to get your order shipped, but other than that i like it very much
Sammydress is a very nice site, i ordered 3 things and after a month them arrived and were perfect. I'm sure i will order something else next week
I love this website! Yes the shipping takes a long time to come and yes sometimes the items are not 100% what you expected HOWEVER, I think it is very rare to find a site that regroups such original designs for a very low price and honestly most of the thing I ordered were perfect for me!
So highly recommend it unless you are extremely picky and perfectionnist.
Sammy Dress is an awesome website with very affordable & cheap prices. Also the quality is very good. This is my 2nd time i purchased some items from this website and although it might take a while to get your items (depends where you live) the wait is worth it :). def will shop again from sammydress.com
I ordered from here because a coworker said she thought she heard of someone ordering from here and it was ok. I wish I had never bothered with this place. Over a month after ordering, first the customer service says they "cannot find my order" although they charged my card four weeks prior. Then they said part of it was unavailable. Then after being stern telling them I refuse to just pay for items not received and threatening to contest my charge they told me that it is "out of their control because their system will not allow shipment again or refund" which is completely absurd. Please do not waste your time, money or energy on this company. I really wish I had never bothered.
I have ordered 3 times from sammyDress, and it was really good, the items were exactly the same as their pictures and they have a good quality comparing to the cheap price!
However the shipping does take a while, but the it doesn't cost a lot, so i think it's ok.
Sammy Dress is one of the best retailers I have ever shopped with. They have a great variety of clothes and wonderful prices. Although they are located overseas, it has never taken long to receive my merchandise. One of the things I truly appreciate is the size conversion chart they have on the website as it has been VERY helpful!
I love it! Everyone everywhere seems to be complaining about the same issue. Shipping. It's in China people! It's not going to arrive within a day. It's a smart idea and wise to email customer service though cut the items could be out of stock and they will wait to ship your order out till it is restocked. I love this website. I will keep ordering again. You just need to be smart and know how to measure yourself and speak to someone about your order after it's made. They reply within 24 hrs which is great and they are more than helpful. I will be purchasing more down the road and will keep you updated with all my orders and how it went. As for clothing, I loved everything! I was smart to pay attention to clothing materials and sizes well. :) Sammydress is great!
I love this site. Ordered many things from them and received it in a timely manner. This is my go to shopping site for clothes, shoes, bags, makeup tools etc. they are amazing!
Love what I ordered came just they way I thought it would.
Amazing quality but very affordable - The item i purchased was true to the description provided. Will buy again and recommend to all my friends and family!
Do not order on this website, worst web site ever!
Dear Naomi M.,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Would you mind to tell us your order number firstly so that we can check and give you a better solution, OK?
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Sammydress Customer Service
This is the best place to shop online. Everything is awesome and great customer care, affordable and fast deliverly.
I ordered couple of tops that were supposed to be "One Size". They would have fit a small cat, but not an average sized woman. They clothes had no tags. Have no idea where they were made, what size they were or even if they were new or not.
I'm very hesitant of ordering anything else from SammyDress simply because the sizes seem to far off.
Dear D S.,
Thank you for your message.
We sincerely apologize for any inconvenience that may have been caused.
Would you mind to tell us your order number so that we can check and give you a solution, OK?
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Sammydress Customer Service
I am happy with the quick response to any question I might have had, the quick delivery and my overall experience with the SammyDress website.
"this is my first time i order from sammydress.
I haven't received my order yet and the tracking numbers not working.
Also there is four items out off stock.
I don't know when my packages will deliver but i hope soon.
I ordered in 10/12/2014
I cant do the survey because i don't know any thing about my order.
Dear toomi n. ,
Thanks so much for your recent feedback.We sincerely apologize for any inconvenience that may have been caused.
Would you mind to tell us your order number so that we can check for you, please?
Awaiting for your reply.
Thanks a lot for your support.
Best Regards
Sammydress Customer Service
This is a TOTAL scam! Ordered $121.00 worth of stuff on 10/8. Just like many others that aren't flat out lying (IMO) they only informed me that 3 of the dresses I ordered weren't available when I questioned the status of my order over a week after placing it. The they just never wanted to ship the items that were allegedly available. Finally, 3 weeks later, I told them to cancel my order and refund my money. Now, their customer service link doesn't work for me anymore. LOL Whatever! I seriously doubt any of the positive reviews about this company. This was the first time I ordered from them and (obviously) will be the last. Sonya :)
Dear Sonya M.
We are so sorry for the inconvenience that had been caused.
Would you mind to tell us your order number so that we can check and give you a solution, OK?
Please don't worry, we are always glad to help you.
Awaiting for your reply.
Thanks a lot.
Best Regards
Sammydress Customer Service
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Lynn N.
Thank you for taking your time to write your review. We really appreciate the feedback.
First, we want to offer my sincerest apologies to you for the issue.
Would you mind to tell us your order number so that we can check for you, please?
We would be very grateful if you could reply and we will do our very best to address your concerns.
Best Regards
Sammydress Customer Service