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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I ordered a size XXL dress and a blouse, but received a size S. I have tried for a couple of months to get a replacement or refund and they just keep telling me that it would cost me too much to mail the items back.
They say that I received the correct size, but I've measured them and compared the measurements to their size chart. They are definitely a size small! I even sent pictures to them, but it didn't do any good.
They suggest I keep them and give them as a gift. That isn't an option. I'll never order from them again.
Великолепный. Любовь это красивый кусок. Даже при том, что картина гораздо красивее, я люблюthe платье, которое я получил, это стоит цена, и обслуживание клиентов действительно хорошо, и спасибо за вашу небольшой подарок, я люблю его.
Hola, chicas y chicos. Buenas tardes. Pues bien acá va mi experiencia con Sammydrees. La verdad en interés de comprar en esta tienda online fue a por los buenos comentarios de bloggers y que más daba de experimentar. Y vaya que me ha gustado. Me gustan mucho los productos. Son muy buenos solo que he batallado con el envía. Cosa que se solucionan si eres paciente...
I am addicted!
I have the app on my phone and tablet, and i lost the count on the items on my favourite list! The prices are so good! And the stuff they have so original!
Thanks Sammy!
I found Sammy dress online store on Facebook by accident. While perusing but what i can say is that i have absolutely no regrets for stumbling upon this site. The prices! Made my eyes popped in surprise as to how extremely low they were. Products are very trendy and very inexpensive. Cheap cheap for products of those styles and quality. How i know this? A friend of mine ordered some jackets from them and they were awesome. And on my little island of Jamaica where taxes are high, its always good to save money when purchasing goods and Sammy dress provides that for me "
Comprei 2 produtos na Sammy Dress, e minha experiencia esta sendo super agradável com a loja.
Pode ter certeza que estes serão apenas 2 de muitos que irem comprar durante este e outros anos que a loja estiver a disposição.
Produtos com Preço e Qualidade que não se encontra em qualquer loja, nem física e principalmente online.
A Sammy tem um atendimento de qualidade, com respostas rápidas e satisfatória
Comprei, comprarei novamente e indico para quem quer comprar na SammyDress.com
I like this shop, as it's simple to use with fair price and good quality. Also the speed of the shipping and the conversations with support center is excellent. Why only four stars our of five? For me the freight costs are a little too high - sorry guys.
I found the Sammy dress website to be easy and simple to use, it has cheap and yet good quality items and I would definitely recommend this website to friends and family, it has a wide range of items and id happily use the website again
Sammy Dress have always been such a pleasure to deal with. The value for money with Sammy Dress is exceptional and ordering is breeze. Shipping is overwhelmingly reasonable and all of the products have arrived and amazed us with quality and accuracy to detail. Overall, we could not recommend Sammy Dress any higher!
I ordered a pair of boots for a Christmas gift on Nov. 14. The site says 3 days to process. Two weeks later I checked on my order and it was still processing. I sent in a ticket and got an automated message saying the product is out of stock due to high demand. Why sell products that are out of stock? I cancelled my order and asked for my full refund. I will see what they say. I have contacted an attorney for fraud. Those of you who have been scammed I suggest the same thing.
New buyer of this shopping site, I'm very satisfied about it, good quality of products, nice clothes and good website... Don't hesitate about buying on Sammy Dress.
I have been very skeptical about sites like this but I'm so glad I found Sammy Dress! This is a site where you can find affordable clothing that doesn't look cheap. Shoes and more for little to nothing! I Am very happy with my purchases from this site. Customer service is very fast and helpful.
I received the shoes not too long after ordering them and they are very cute. They also seem to be good quality shoes and upon arriving here, were not at all damaged.
I found out about this online store a while ago, and I've been buying a large number of items. The prices are very affordable and product quality is very good. Also the support is very fast, they answered all of my questions very promptly and I had no issue with shipment and payment.
Overall I strongly recommend Sammy Dress
Shopping at Sammy dress was wonderful. I bought a few dresses and found them as beautiful as they were seen in the pictures they have uploaded. The materials and colors are beautiful, just comfortable and elegant as you would like. Despite, I would say the delivery could have been a little quick. But the items were worth a wait.
The customer support and help is appreciable.
I received my order after 2 weeks and it was shipped to my house directly. When opened it, no tag for handling. Some of the thread was visible and out of place. Feels nice. Recommend for small and medium sizes since it is one size. Still very pretty and I've gotten a lot of compliments.
I enjoy shopping on sammy but the only problem is the shipping thet mention 15-25 days but the shipemnt never arrives before 2 months.
The prices are affordable and till now what ever i have bought has been amazing.
I was very hesitant at first to buy from this site thinking it's just the same with other wholesale websites. But I gave it a try and it did not disappoint me at all!
The one thing that striked me most was the customer service. For my first order, I talked to one of their CS agents, George, and he/she was able to help me sincerely. Good thing I had my order checked coz it turned out that my item was out of stock and we had it replaced right then and there!
Shipping was a breeze too because it arrived in just 3 days since I used the expedited shipping.
Thank you Sammy Dress!
Customer service was great. Prices were cheap. Quality of items were impressive but shipping time was too long for me.
The store is great! I have ordered many things and everything is shipped to northern Europe in aprox. 1 - 1,5 month time. The things are packed good, nothing has come to me broken. The staff is very kind and helping! :)
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Suzette,
Thanks for notifying us about the issue.
We will extend my sincere apologies for the problems you have experienced.
We are afraid that the Asia size you chose was not correct.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
You can tell us your order number firstly so that we can check and give you a better solution, please don’t worry.
Thank you again for bringing these matters to our attention again!
Best Regards
Sammydress Customer Service