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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Sarah E.
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I love the clothes from Sammy Dress
December 26, 2014

I love the clothes from Sammy Dress. The prices are amazing and the quality is excellent. The quantity of choices means that there is something to fit every style and taste. Not only is the clothes beautiful and well made, but the after sales support has been great. An item I ordered was out of stock, and I received an immediate refund. One item was a little too small and I gave it to a friend who loved it, and Sammy gave me a discount coupon in appreciation. Sammy has become my favorite clothing store and I will continue to buy from them and recommend them to my friends.

Date of experience: December 23, 2014
Washington
1 review
0 helpful votes
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I love shopping at Sammy Dress online
December 26, 2014

I love shopping at Sammy Dress online. The clothes are very stylish and Hot! The website have something for everyone in the family and the prices are Great!

Date of experience: December 23, 2014
Colombia
1 review
0 helpful votes
Follow Luis A.
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The prices are very good, the delivery is fast and wherever I need to, I can choose to have it on the door of my house. When I ask customer service, they replied to me fast, I will buy again in the future.

Date of experience: December 23, 2014
Sweden
1 review
0 helpful votes
Follow Kristine G.
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All I can say about sammydress.com is WoW! All clothes are very beautiful, personable and individual! In ordinary clothing stores you will not find anything like in sammydress.com. You can get your lovable items in a really good quality and for an amazingly cheap price. I was more than satisfied with my purchase and indeed suprised that every single detail were well done and, honestly. I LOVE them! For me, there is always fever when I buy something in online, but with sammudress.com - no worries! Thank You SammyDress!

Date of experience: December 23, 2014
Australia
1 review
0 helpful votes
Follow Darren O.
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I have shopped with Sammydress on 3 occasions now and could not ask for a better online company to deal with. They are friendly and helpful, their items are super cheap compared to any other site I have felt with. Their postage is very quick and the quality of their products is next to none. I recommend everyone to shop with them and thank them for their continued service and support.
Regards
Darren

Date of experience: December 23, 2014
Cyprus
1 review
0 helpful votes
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I buy many times from Sammydress
December 26, 2014

I buy many times from Sammydress. The clothes are very fashionable and real to the photos that they show to their website. Concerning the quality. Are very good, no problem even if its clothe or bags. I am daily user of clothes and bags and really i didnt have any damage yet. Also hair accessories are very nice and very fashionable. They use double colours for more combinations, etc. I suggest Sammydress to everyone. Good quality, Fashionable, Good price! Thank you Sammydress

Date of experience: December 23, 2014
New Jersey
1 review
0 helpful votes
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I recently receive my order from Sammy Dress and it does arrive at the time that it is supposed to arrive, they promise 7 to 25 days at it arrives 22 days to my front door. I love the stuff that i ordered are true to the size and color and fitting. I am a petite woman and one size fits me perfectly, what I can say is when you order you make sure you have the measurement conversion right cause this is Asian women sizes. But you will find the measurement conversion in this sight and you just put on your measurement then there shouldn't be a problem with the fitting and the shipping we have to understand that this is International shipping and the number of days that it be delivered and for them to take your order has to take time. I guess that if we want the stuff that we order we just have to be a little patient especially International orders. Im in the US and the time that my order arrived to me is very reasonable. And they have the best clothing collections ever.

Date of experience: December 22, 2014
Colorado
1 review
0 helpful votes
Follow Andrew L.
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I have ordered from Sammydress many times and have never had a bad experience. The customer service gets better and better each time, and the quality of the products ordered is always amazing. I will be a loyal Sammydress customer for years to come.

Date of experience: December 22, 2014
GB
1 review
0 helpful votes
Follow Misha B.
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Sammy dress is a great website, which sells good quality clothing. The customer service is excellent as they respond very fast. I love Sammy dress because you can get really good clothes for a cheap price and I would definitely recommend this website.

Date of experience: December 22, 2014
Utah
1 review
0 helpful votes
Follow Joni S.
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Sammy Dress is my favorite online store. I was referred to the site by a friend, and I am very grateful she introduced me to it. I have tried a few other sites, like zuliliy, but I couldn't ever find what I was looking for--particularly in my size. I am very short and petite, so I love the sizing that Sammy Dress offers. I can find shoes, shirts, pants, and more that will actually fit me on their website. Shopping at local stores is a challenge for me because of my small size. Just this past weekend I spent over two hours trying to find shoes that would fit me that didn't look like little girl shoes. I'm not joking or exaggerating. I wear size 2-3. I was able to find two pairs out of 7 stores. However, on Sammy Dress, I found over fifty elegant, lady-like shoes that would fit me. I would definitely (and have) recommend Sammy Dress to my friends. Granted, sometimes shipping takes a while, but that is to be expected considering much of the products from Sammy Dress are shipping from Korea. But overall, I have loved everything I have bought from Sammy Dress and will continue to shop there. I also love the "S Point" system. Very functional and appealing. They also have great deals.

Date of experience: December 22, 2014
Canada
1 review
0 helpful votes
Follow Naila A.
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I have been a SammyDress shopper for 2 years now, because I am very happy with the products and quality of service. Firstly, I am very happy with the variety and choices that the website provides - the clothing are all unique pieces. So far, everything I have bought has been of great quality. The best part of SammyDress is that the reviews of the clothing items are very HONEST and shoppers can post up pictures for everyone to see how the clothing looks like. This makes shopping a lot easier, because it allows you to have a better idea if the clothing item is what you're looking for. SammyDress isn't afraid to post up bad reviews about certain items, in order to maintain their honesty and transparency. Also, I really like the customer service system that they have in place - if i have a question or concern, I send them a message (or "ticket") and the customer service reps generally get back to you in a timely manner (within a day or 2). Finally, the timing of shipping is true and consistent to what is promised: 5-25 business days for Flat Rate shipping, My latest order made on Nov 30 arrived very quickly, within 12 business days.

Date of experience: December 22, 2014
Bahamas
1 review
0 helpful votes
Follow Branishka L.
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I order a hand bag and some watches in November. I got the order within the 25 working days, which is what was expected. While waiting for my items, sammydress was very prompt in answering my tickets about tracking my items. They were very helpful and I will use them again in the future

Date of experience: December 22, 2014
TT
1 review
1 helpful vote
Follow Denyse G.
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I made two orders
December 25, 2014

I made two orders. One of the orders was missing two handbags. I asked them to replace the bags. I got none, then i asked for a refund, which i then started getting a run around for. I have two ticket numbers and they have stopped replying to any emails. Since the 27th november, 2014 they have promised a refund in 5-7 days, then they asked me to go to paypal who could not help. Sammy dress is a fraudulent company. They send a part of the products then hold back another part. They state you will eb refunded but there is none. Be very careful when ordering their products. The clothes are extremely small. I have never traded with such an awful online company.

Date of experience: December 22, 2014
sammydress h. — Sammy Dress Rep
over a year old

Dear Denyse,

Thank you for your important feedback and for letting us about your experience with us.
First, we want to offer my sincerest apologies to you for the issue.
We must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
From time to time with thousands of shipments there will be an occasional issue with shipping.
Please tell us your order number so that we can check if your order was lost during the time of shipping and claim from shipping company for you, no worry.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.

Best Regards

Sammydress Customer Service

Pennsylvania
1 review
0 helpful votes
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The service was great and the clothes are really afforable. I recieved my items within a couple of days of my purchase.

Date of experience: December 22, 2014
Texas
1 review
0 helpful votes
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I love Sammydress so much!
December 25, 2014

I love Sammydress so much! I've already placed 5 orders and i'm completely satisfied with the service, quality of the goods and prices. I'm sure i'll order at Sammydress in the future.

Date of experience: December 22, 2014
Georgia
1 review
0 helpful votes
Follow tmeeka A.
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It is a great site!
December 24, 2014

It is a great site! The shipping did not take long seeing as it was from overseas. The quality was amazing and the fabric of the clothes I ordered was great! Definitely purchase again from there.

Date of experience: December 21, 2014
Washington
1 review
0 helpful votes
Follow Desiree A.
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I loved Sammydress from the moment I first looked at the website. It has the clothes I wear at very affordable and accessible prices and shipping was a breeze. Love it!

Date of experience: December 21, 2014
Illinois
4 reviews
2 helpful votes
Follow Denise S.
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Placed an order on November 21,2014, and they sent me an email with a tracking number that goes nowhere.

Date of experience: December 21, 2014
California
1 review
1 helpful vote
Follow Robert Y.
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If I could rate this horrible website a 0, I would. I bought a dress from this website as a present for Christmas this year, I even ordered it ahead of time to ensure that it would get sent out before all of the Christmas mail clutter being shipped everywhere. I thought everything was going great, I received my email giving me my tracking number. So, I searched my tracking number, and this stupid company sent the goods to the COMPLETELY WRONG COUNTRY! I ordered them to be sent to the U.S., and they sent the goods to CANADA! Why bother asking for my state (California, abbreviated as CA, probably where they messed up!) if you're going to take that as the country of origin! Especially when it asks for the country I live in! I will never order another thing from this company ever again! I tried contacting customer service about this asking for a new dress to be shipped to the CORRECT address, and they told me that they would only do it if I sent them the dress back (which I cannot do, as it's in CANADA!) So then I asked for a refund, to which they flat out told me no. So now, I'm going to my bank to file a fraud charge and getting my money back.

Date of experience: December 21, 2014
sammydress h. — Sammy Dress Rep
over a year old

Dear Robert,

Thank you for notifying us of your complaint.
We regret any inconvenience or frustration that your experience has caused you.
We have reached out to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please tell us your order number, we will check what’s wrong and provide you a better solution.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.

Best Regards
Sammydress Customer Service

California
1 review
0 helpful votes
Follow Anna T.
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I ordered a couple of belts and I loved them! They were very unique, quality was good, and was better than what I had expected. Shipping was a little slow, but that was expected since it was free. Would definitely order from them again

Date of experience: December 21, 2014