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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Adorei o produto e a loja também, tem ótimos preços :)
I love Sammy Dress. The clothes are high fashioned AND cheap, so you can actually afford to buy there more often. Shipping might sometimes take a while, but that's totally okay for me. I can recommend Sammy Dress to everyone.
First I was worried that will the items arrive and in what shape. But when I received the items I was suprised. The items were just as in the picture on the website. Sammydress has very cute clothes, shoes and bags and they are very cheap but they still have good quality. I have been shopping at sammydress already for almost a year and I will be shopping there also in the future :) they also reply soon if you have any questions.
I have ordered from Sammydress twice and been very happy with everything I have received. Their jewelry is a fraction of retail price and every bit as nice as what is available in retail stores. Their shipping is efficient. Great products and great prices - what more could you ask for?
Was very pleased with the Black jacket I bought from you. The cost was perfect, and the quality is what I expected. I only wish I had ordered the jacket MONTHS earlier- I totally understand that coming from China, it is to be expected to take more time, so when I ORDER again ( I WILL!) that I will allow for plenty of time to receive my items in the future. ( definitely OVER 30 days.) TY for all of your responses when I asked, concerning the mailing, the item(s) and the needs I had. You were always good to respond in a timely fashion. I am IMPRESSED with my jacket! And I also bought a maxi skirt- it is PERFECT! Again, sizes run small, so get 1-2 sizes up from your normal size (ex: USA sizes.) A GREAT PLACE to buy from!
Very dissapointed, i waited four months for it finally arrived and the clothing didn't look like the item i ordered at all! I hope i can get a refund. What they sent me is not acceptable, you can't wear that thing. And the material should be mainly polyester and no fleece. I will add a photo here so you can see for yourself.
SammyDress is great for quality products for cheap. I bought 3 wigs through them. They are really good quality and they look great on me. I've also purchased several pieces of jewelry and they are very nice. Especially the couples necklaces I bought for my nephew so he could give his girlfriend a gift. He LOVES it! The only drawback is the free shipping. Don't use it around Christmas time. If you want it in a timely manner, pay extra for the expatiated delivery. It' ll be worth it.
This was my first order/purchase with SammyDress and I will definitely be ordering from them again. They have a wide variety of clothes/accessories and the orices are great!
So my experiences with Sammydress have not been terrible like these other reviews. I've ordered from this website at least 5 times and there were no problems. There was a time where half of the order was shipped first but the other half can a couple days later. No big deal. Honestly you can't beat the prices of this website and its big selection. Plus you get the chance of more savings which they call "S points". I use them all the time and will continue to order from Sammydress!
I've been ordering from sammydress for a few months at least and they've always been great on their communication. They make sure that their customers are satisfied. Not to mention the fact that their prices are fantastic and their shipping doesn't take too long. I'm very satisfied with them and I continue to use them still.
BTW... Check out their app. It's great!
Sammy dresses is an awesome site that sells good quality items for amazing prices. I absolutely love this site!
Okay. So I feel compelled to write a review on my experience with sammydress.com since I saw so many dissatisfied customers on the Facebook thread and it had me worried.
I ordered $400 worth of clothing and accessories (don't judge me! I do this once every 5-7 years and don't ever shop otherwise!) on my first go-around. That was on 10/11. Yes, it did stay in "Processing" mode for a while, but it ships from China! Duh! Anywho, got my first part of the shipment today and I can honestly say, for an average of $8 per item, it was worth every penny. I hate paying shipping costs in general, just like I dislike paying cover charges, but you have to pay to play.
Most of the clothing is made with light, simple materials so don't expect ball gowns! And, yes, there are a few hanging threads here and there or a loose button or a "sticky" zipper, but EVERYONE should have some Basic Sewing 101 under their belts which can fix that right up.
Finally, the clothes definitely run mad small! I am size 0 proper in good clothes, 5'8", 118 (on a bloated day wink emoticon, and I ordered all mediums just in case even though I normally wear XS or S. Perfect fit. Err on the side of ordering larger than your size becuz, I don't know but you, but I sure wasn't paying no extra to ship a blessed thing back to China!
Bottom line: Don't expect Vera Wang for@$10 a pop and don't plan on wearing your purchase next week because your feelings will be hurt. But, for the money, value is just grand. And, hell! Practically everything you buy is "Made In China" anyway! Happy hunting!
— feeling excited.
Absolutely horrible experience. I bought about 6 paris of shoes as gifts with more than enough time for them to get here for christmas. One months later one pair is still not delivered. I contact the company with a response that it is back ordered and I have the choice to wait for it or get a refund. I decide to wait. Two months after the initial order date still no shoes so I contact the company again and after they did nothing to help to rectify the situation or at least offer me some alternative that would treat me like a valued customer, I decided that I wanted a refund. When I placed the order the shoes I never got cost approx. $18 plus the cost of shipping yet I was only getting back $17. That didn't make sense to me so I contacted the company again via email... again... and again... and again. Finally I had to use the live chat until I would get someone who could answer me. It turns out that I got a $15 discount off my entire order because it was over $100. Not getting the shoes, which was the fault of the company, put my total under $100. Therefore the company decided that I was only entitled to the cost of the shoes plus shipping ( approx. $25) minus approx. $8 which leave me at approx. $17.00! As opposed to calculating the $15 as a percent, that can be applied over the entire total. All in all horrible experience. If I use this company again it would have to be under extreme desperate circumstance. Maybe i would have felt better if I got answers right away but I got the run around after trying to be understanding. If I never contacted them I probably would be getting nothing. Sammy Dress is a rip off and you are better off using other overseas companies... and the experience was so bad I'm showing restraint by not listing the companies that would better than Sammy Dress!
So I was watching my Korean dramas as I do sometimes…and had realization…
Whhhhyy do I keep shopping with American stores and designers when I know that American stores and designers up size their clothing styles? I honestly despise shopping because there's never anything in my size and if I do buy something, I basically have to buy twice the price including a tailor.
I haven't really bought clothes for real in years as a result.
But then I thought to myself, "self, the girls in these shows are small like you…they are shorter, pint sized, and always look really cute! Why not check out the designers these girls wear?"
Went to the google to see what I could see and up pops Sammy Dress!
This site requires that you to do a bit more work if you're not used to non-American based distributors, but once you get the hang of it, it's not a problem.
Couple of tips:
PAY ATTENTION TO THE SIZE CHARTS - I'm normally a XS, 00, or 0 and American smalls are too big for me (90 pounds 5'1 30-22-31). Pay close attention to the sizing charts on each item before you purchase as each is different depending on the manufacturer. A size small on this site is NOT the size small you're used to in America.
PAY ATTENTION TO DISPATCH TIMES - It tells you how long each item takes to process. Days range from 24 hours to 14+ days and they are true to the time they predict. I specifically chose items with 3 day dispatches. My order shipped out after 3 days, and arrived to my house in another 4 days. 7 days click to door. You can have cheaper standard shipping, but after you get a certain amount, you'd probably only save a few bucks due to the weight. On my order, expedited shipping was actually cheaper! It was pricey, but packages are heavy and coming from the other side of the world... in 4 days.
ADJUST YOUR EXPECTATIONS RE QUALITY - Quality wise, this stuff is comparable to a Forever 21 or Charlotte Russe. If anything, it makes me side eye Forever 21 or Charlotte Russe as their sweaters are 20-30 bucks…and the ones I purchased from here were $10 or less!
But yeah! Good experience! This will be my new go to place for clothes!
I have generally positive experiences with Sammy Dress. I was initially worried about it, but it has definitely became one of my main shopping sites. The customer service does their best to help out whenever I need it. They also provide assistance with specific clothing and etc. They have cute clothes that are properly made, for a very low price! This makes me and my bank account extremely happy! The only downside is the shipping costs. However, Sammy Dress definitely makes me happy when the orders come in! Oh, they also have free shipping on jewelry generally, which is great too!
Really a very good option to purchase on the web, prices, information, good care, it is highly recommended, congratulations Sammy Dress!
J'ai recu ma commande, je suis contente de produits comande, bon qualite et prix. Le service client tres bon, la livraison c'est tres longue et le colis vient separe, mais sinon ca va.
Good quality products and good service overall, delivered quick and in good shape.
Good customer service and most likely will order again.
I love SammyDress. The prices are cheap, and the quality of the items I received were above my expectations for the items i purchased. I would recommend this site, and have recommended this site, to friends and family alike. The only down side is if you want free shipping, you'll have to wait a couple of months to receive your items. For me, that's no big deal. I made a large order December 2014 and paid for expedited. Believe it or not, it was actually cheaper than flat rate shipping! It took a while for my order to be processed, but one processing was over, I received my package within the correct time frame. I'm very pleased. The only downside for that was my package was split into two separate packages as some of the items I ordered weren't in stock, ALTHOUGH my order had been processed and the site said they were available. I'll receive that package received as well. Overall, minus the minor bumps in the road I had, SammyDress is a great place to buy and I will continue to use it.
I've ordered with Sammy dress several times, and typically the results have been excellent. The only issue I've had is that sometimes the sizing is a bit small, but considering the cost, I don't count it as a huge loss to give those items to a friend instead. There's a learning curve to ordering with them, but since I've learned, I love it. Low price, reasonable quality and shipping. Would recommend.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear jolanda,
Thank you for taking your time to write your review. We really appreciate the feedback.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We can not confirm the issues you mentioned, but, we indeed dispatched out the item which shows on our website. From the picture you provided, we find the color was a bit different, we need to explain that:
About Color of all products on our website: The precise color of the clothing item(s), handbags, shoes, accessories and other items may vary depending on the specific monitor, the settings and the lighting conditions. The item(s) colors depicted is only be used as an approximate guide.
If you are not satisfied with the item you received, we can provide you the return address, please don’t worry.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Best Regards
Sammydress Customer Service