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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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The items on this site are lovely and for very reasonable prices can't complaint at all would do business again in the near future
I received my order within 2weeks, awesome. I love my purse, and will deffently. Order n the future. Ty
I recived quick my order and the products all great like on the page. The service when u need something is fast and kind. I´m happy with this page and will order again.
I have never had such a great experience with online shopping before. I love the great prices and variety of things to buy. I've made several purchases--clothes, accessories, shoes, and decorations for my home.
M************** 1/2/2015 nickname: Steph
I have only had great business with Sammydress! They have good quality items for low prices. Their support center is prompt with getting back with you if you have any problems or questions. They are true to size and have such a variety of items to shop for. I will definitely be doing more business with them.
I order from SammyDress as always I can. I love their products, they match with my likes and I always find what I want,
Their costumer service is no like found, everytime I need to question someting or have any problem they always are kind and fast on my assistance.
Their products always have been deliveredy to me in time, with quality and very very similar with the website.
I recommend it :)
I have had a great experience with Sammy Dress, though one order remains to arrive.
The three orders that I have placed, on the other hand, have arrived in the time frame that I was given and the quality of the merchandise was very good, though I did have to make some alterations on a nightgown because the bow in the middle was not really in the middle but far to the left, which was not a big deal.
I love their merchandise and what they offer, their prices are good and very affordable.
I have ordered some jewelery and watches from them. It was shipped out really fast and I loved my items a lot! So they were great for me! The quality was really nice. Shipping time was ok. So I can really recomend this site! Have had no problems with them at all!
I love Sammy dresses, I just hope there is a different way to receive your items fast
My experience was wonderful! My swimsuit came much earlier then expected, fit great and customer service has been great!
I have place three orders and I am pleased with my purchases. I am your average sized canadian and Shopping these sites can be tricky but alway find something I love. Sammydress you rock
I ordered a few items from sammydress they took a while but they got here they came in good quality and they were Just great.
I love Sammy dressed! Nice website. Clothes and material is awesome. I encourage others to shop there.
I recently ordered 5 sexy swim suits for my birthday trip next month to Jamaica. I received them in a reasonable amount of time. I was super excited to try them all on. The quality of the material is strong and to my surprise all 5 fit perfectly. I have a small body shape with some curves. When i tried them on i shared some photos with my girl friends and they are planning to order some for themselves. I would definitely recommend SAMMYDRESS.COM to my family and friends. Cant wait to show them off.
Paid for item, never got, they only offered partial refund, never got item and lost money. They refused to do the right thing. I seriously doubt they ever shipped it.
I am very glad I came upon the website SammyDress, I had a very great shopping experience. The things I ordered, I received. All the waiting and patience was worth it. In the future I will continue to shop here on SammyDress.
I bought many items from this amazing website and it is all was beautiful. So nice and very good quality and i still waiting for about 20 items more... i looove sammy dress <3
I cant honestly rate it completely yet, but I do know that it is taking a VERY LONG time to get to me. I am really disappointed in this. I wanted one of the things I ordered for an event for yesterday. It is very hard to try and get in touch with them and I haven't been able to yet. They sure do not take long to charge you and get paid for their services that they have not performed YET! I ordered 2 things a month ago
Thank you for your email, and we are very sorry for all the inconvenient we caused.
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Regarding your order, we have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Great experience shopping with Sammy Dress. Items were at a very reasonable price and shipping was timely considering the distance. Customer Support answered questions within time period stated on their site. Clothing fits well and I am very happy with my purchases. Would shop there again for sure!
Of all the websites in the world to buy clothing online, I strongly prefer SammyDress. I have been ordering from them since the summer of 2013 - at least six times. They have the most beautiful clothing I have ever seen - and for a very reasonable price, too. SammyDress has made huge improvements in their ordering and inventory control in the past year. My most recent order was delivered to me in Texas (USA) in only 11 days and it was delivered complete. All the clothing was first quality, too. Very pleased indeed. I will be ordering again very soon. I think I have ordered at least six times and I have spent well over a thousand dollars total.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear K G,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
For the issues you mentioned, we are afraid that your order might be lost during the time of shipping not yet shipped out.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please don’t worry, if your order was lost during the time of shipping, we will claim from shipping company for you.
Please tell us your order number priority so that we can check soon.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
Best Regards
Sammydress Customer Service