Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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SammyDress is a wonderful website. No problems, and I always get my orders in a timely manner. I love it! I recommend it to everyone!
I purchased 5 shirts. It took forever for the shirts to be delivered and they all looked like they were made by middle school kids. This stitching is coming out of every shirt and there were no tags. Horrible product.
"Sammydress.com is one of my favorite online stores. They have nice trendy reasonable pieces. Anytime that I have had an issue it is immediately resolved by customer service. Anytime I left a message they responded in a timely fashion. This is a wonderful shopping experience and I recommend that everyone at least shops here once. But trust once you do you will always order from sammydress!"
Sammy dress is the best. I am really happy with its service. There product are the same as they post. They have a very good support center that do the best for their clients. I love Sammy dress and all they offer.
At first, I thought it was a joke until I got my first order delivered to me.
It was a great shopping experience with SammyDress buying high quality products at a very low price that you couldn't get anywhere else.
When you Order every week. I Love thanks so much for my cutee items. Keeps getting Better thumbs up! :))
After shopping on Sammy dress for the first time I found that the quality of the clothes are actually really good. I ordered some dresses, shoes, and purses and they all arrived on time. My husband says that I look very sexy in the clothes
"I placed an order on March 2 for a dress I absolutely loved... I figured I would try out a few of their other items because they were well priced... So I ended up actually ordering four items. The first 2 items were not received for three weeks. Let me start by saying that I wear a size 4 in pants and a medium top. I ordered sizes medium and large. The lingerie outfit I received was more like an extra small. The 2-piece bathing suit I received had a top I could barely close and the bottom was, without exaggeration, more like a child size and my friend and I laughed when the waist part of it actually fit my leg and there was no way I could have even gotten it on. Over a month and a half after placing my order, I received a third item, which was a short dress, that had a missing tie on one side and was way too small. Ok, so now the three add on items were a waste of my money because the cost of shipping would exceed the cost of the merchandise... Even though 2 of the 3 were clearly defective. The item I really really wanted was still not in and I just kept waiting and hoping it wouLd fit when it was sent to me because I ordered a size large in it. Almost two and a half months after I placed my order, I got an email saying I wasn't going to be getting the dress. So it was a complete waste! Even if the dress I wanted was sent to me and fit, I would have forgiven the other three items but instead I completely wasted my money! I order a tremendous amount online and have never had such a bad experience and I have never taken the time to write a bad review... But this was terrible and I got nowhere when I contacted the company so I am posting this on a few review sites.
Dear Cheryl,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Would you please give us your order number? The order number begins with the letter M and followed by 16 numbers.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Sammydress Customer Service
Hi,
Kindly follow up the items that I have paid on May 12,2015.
I don't want my clients to be disappointed. I have heard negative feed backs about your company when it comes to shipment but I'm still giving your company a benefit of a doubt. This is the first time that I ordered at your website and hopefully everything will be fine.
Hoping for faster shipment since China is just few miles away from the Philippines.
Waiting for your feed backs.
Thank You,
Jeweldine Eula
**************
*******@gmail.com
"I have ordered from Sammy Dress a good few times and I have always received my products in good condition and the quality of my items are astonishing."
I recently purchased several items from SammyDress.com and was pleased to see how fast they arrived and was even more pleased to see the quality of the items once they arrived. The price you pay for the items and the quality your receive is just amazing. I definitely will be shopping more frequently at SammyDress.com. My items were shipped when they were promised and arrived on the day they were promised. I am very pleased with my shopping experience with SammyDress.com
Ordered 2 blouses in xl. They will not even go over my head. I would have to get a 3x for them to fit. Just would like to return and get my money back...
Dear Marilyn,
Thank you for your important feedback.
We regret any inconvenience or frustration that your experience has caused you.
Would you please let us know your order number? The order number begins with the letter M and followed by 16 numbers.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Sammydress Customer Service
My experience buying at sammy dress was pretty good.
Ilike to buy here because its easy, quickly and the rpoducts are cute and beautiful. The images that provides you are real, when the product comes to your home it is as you thought of it and sometimes even better.
I relly like to buy at this website
From my experience with SammyDress, i've fell in love! I like the quality or the clothes and as long as you follow the sizing chart you will be fine. Not only do i love the product but they give me points for every order so it like each new order is discounted. One time i put the wrong size as a soon as i noticed, i contacted customer service. They fixed it and sent out the correct size the next day. I was extremely satisfied
With Sammy Dress I have had the greatest experiences due to the great customer service and products that Sammy Dress have to offer.
Very good site everything is really cheap and great quality. Would recommend to everyone
I bought some cheap men's watches and they look really nice. And they've been holding up. Delivery was on time and everything. I don't know why people are saying this website is awful
I ordered two watches from this company and they were of good quality and they came on time.
False $#*!ing advertising you guys should be sued for the false accounts you have giving you guys 5***** you're nothing but a bunch of $#*!in' frauds. The dresses came with no tags indicating the sizes thread hanging from the cheap $#*! material they used. Never again. I'm gonna write bad reviews until you thieves go outa business with that smelly $#*! dresses.
Dear Milessa J.
Thank you very much for bring your matter into our attention.
We are terribly sorry for the problem you are faced with.
Sometimes the items may get hurt on the way shipping.
For your situation, we are happy to resend you brand new item or full refund.
Please kindly refer to our policy http://www.sammydress.com/m-article-id-16.htm
If we made a mistake, we are happy to fix it for you.
Please let us know your order number so that we can offer you solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Appreciate your kindly understanding.
Hope hear from you soon!
Kind regards,
Sammydress.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stacey,
Thank you for taking your time to write your review. We really appreciate the feedback.
We want to start by apologizing unreservedly to you for what has happened.
If you choose flat rate shipping, the shipping time is slower than other shipping methods. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Would you please give us your order number? We would like to offer you solutions.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Customer Service