Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I ordered a blue sundress, size 2x, it took a month to receive the dress and my little sister size 3 could fit the dress. It was poorly made, and I was reading the reviews and said let me give it a try. The dress cost $7.50 and I paid $7.50 for shipping, when it arrived it was in this tiny grey plastic bag that cost less than a dollar I'm sure to purchase. I've learned my lesson, they won't get any more of my money and all the 5 star reviews are fake! I wouldn't refer sammmydress.com to anyone, you can be your own judge!
SammyDress captured my attention with their unbeatable prices. They have improved with the quality of third party carriers but needs to have consistency with the quality of the items. They Customer has proven that they care for the customers needs and is willing to do refund if needs be. They need to review their size charts to aid for the big and tall clients. Nevertheless, I would recommend SammyDress to everyone I know!
I ordered a swimsuit which arrived 20 days after what I consider a very reasonable time. The swimsuit is amazing, so is the price and the customer service very helpful.
I shopped overseas for the first time.
English also ordered goods by a grope, not skilled.
The support center here is wonderful. They're kind very politely.
Shopping can be enjoyed surely.
And above all, the number of articles of goods also has a good cost performance much.
A very good store was found.
I have been very satisfied with SammyDress and their products and hope to continue to be so in future too!
Sam dead is a pod site but you have to be careful with your sizes. Always go one size up from what you really are. So if you (USA) x-large then you would need to get a (China) 2x just so it will fit you comfortabley and not too too tight. And the shoes size are crazy if you are a size 9 (USA) then you will have to order a size 40 (China). And one big con is the shipping time! The more you pay for shipping the quicker you get it. And shipping depend on the number of items you have! Crazy huh?! But other then that I like the website I satisfied with the items I have purchase. But it's one thumbs up for me. Lower the shipping prices then it will be two! Lol thanks for reading.
Cheap, poor quality clothing sized 3 sizes too small. Takes almost a month to arrive in the wrong size that they do not let you return. Customer contact number doesn't work, online chat ignores you as soon as you say the word return and you are out of your money with no responses.
I think all good responses for this company must be from bogus people that own or work at Sammy Dress.
Go ahead and order from here and you will learn the hard way how bad they are.
Dear Kelli,
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Our products are in Asian size so the measurement is different, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you please give us your order number so that we can check the details for you?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
Sammy Dress has the most customer service that I have ever come in contact with. I ordered some yellow shoes from them on the 8th in order to have them shipped to me in time for my cousins wedding on the 23rd. After a week of waiting with no contact from them I went on to find out my order was out of stock and they would not be shipping it to me. I sent them an email to explain my situation and they refunded my money. Win one for Sammy Dress. I then went on and ordered a different pair and paid $17 for shipping (on a pair of shoes that only cost $13) to get it within three days. The shoes of course did not get there in time for the wedding and now they are not refunding me the money because it was "out of their hands". I do not care whose fault it is I just want my money back because I no longer need the shoes and they will not give it to me. I am so sick and tired of dealing with unhelpful people who cannot fix this simple problem. Sammy dress has forever lost my service. And no, Sammy Dress did not ask me to write this review.
Dear Ashley,
I want to start by thanking you for notifying us about the issue.
We want to start by apologizing unreservedly to you for what has happened
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. However, please understand this is an estimate. The shipping speed is outside our control and is dependent on the courier company.
Would you please offer us the order number so that we can check more details for you?
Thank you so much again for bringing the issue to our attention.
Best Regards
Customer Service
I love sammy dress! There are so much to choose from and everything is so cute! They're items are so affordable and good quality. I also love how there is a "free shipping" section. Shipping can be a bit slow but I expect that since its international. Overall I really like shopping on sammydress and I will continue to do so.
Great products, great quality for the most part and for the price. Very low prices which is a bonus! You can find many products on Sammy Dress that you wouldn't be able to in stores and the site is very manageable.
The material is nice and the dress fits perfect! I love it!
I've ordered 4 times from Sammy dress and I'm waiting on my 4th order the first 2 were amazing love the products and the 3rd one their was some issues but customer service was very helpful and they got back to me within 24 hours I will be continuing to but from them they have great prices and clothing
I love sammydress.com! I recently purchased a two piece plus size bathing suit from this website. I received my package right on time, the bathing suit fit true to & it's exactly what I wanted. I am so satisfied w/ my purchase I will definitely be ordering from them again very soon! :)
Amei meu vestido, ele foi um sucesso na balada, material de renda muito bom. Ansiosa por mais pedidos
The website is very user friendly! Easy to browse for what you are looking for! I love I can save items into my favorites, to buy later. The site is very clean and well organized--making my shopping experience easy and FUN! Prices are GREAT very affordable! The shipping prices are a little high--and the timing to get the package is a little longer then I hoped for --- but other then that I WOULD RECOMMEND THIS SITE TO ANYONE!
My first time shopping online with a website in Asia. I received my order in 20 days. I am very happy with the order, shipping & packaging. Will shop again.
I recently ordered five items from sammydress as gifts for the girls I live with. I planned to give them the gifts in July so ordered at the start of May so I would be able to use the cheapest shipping option. I think sammydress is based in either China or Hong Kong so expedited shipping can be quite expensive.
I was really pleased when my stuff arrived two weeks later, it was so much faster than I had expected and this time I wasn't charged the 10% import duty that you usually pay on stuff you buy from outside the Eu.
All in all I was very pleased with the shipping speed and the quality of my gifts.
I love the products and prices on Sammy Dress. I buy a lot of my new wardrobe on there now, I'm pretty obsessed. Most of what I've gotten on there fits and looks perfect, and if it doesn't, I've received prompt and helpful customer service to resolve it
The sizes aren't even CLOSE to what they say they are. My daughter is an xs and even the medium's and large's that I ordered didn't even fit her. The shoe's and especially the bathing suits were completely off and made absolutely NO sense. The taxes and the charges I had to pay when they got to my door didn't even make the clothes worth it. From quality to sizing to cost, this was a total waste of money and time. STAY AWAY!
Dear Leah,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you please give us your order number first so that we can resolve this problem for you?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
The prices are obviously beyond reasonable. Shipping is questionable. It could take 2 weeks, or 2 months for your order to arrive, or longer. It took about 2 months for my order to arrive. I inquired twice about my order status and never got a reply. That being said, I will definitely order from SammyDress again. In the future, I know to allow plenty of time for processing/shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lila,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers
We regret any inconvenience or frustration that your experience has caused you.
Our products are in Asian size so the measurement is different, for your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Would you please give us your order number so that we can check the details for you?
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Customer Service