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Sainsbury's

1.7

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Sainsbury's Reviews Summary

Sainsbury's has a rating of 1.7 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sainsbury's most frequently mention and customer service. Sainsbury's ranks 73rd among Department Store sites.

service
34
value
29
shipping
24
returns
21
quality
26

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Canada
6 reviews
14 helpful votes
Follow Zhang L.
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Never had a problem, staff are friendly and the service is good

Date of experience: December 18, 2015
GB
2 reviews
10 helpful votes
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Always of a a high standard of delivery, thanks geoff!

Date of experience: November 16, 2015
GB
5 reviews
24 helpful votes
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Always out of stuff
November 5, 2015

Rather go to the store everything I order tends to be out of stock, even though it's fine at the time I order it, it's like once I ordered a razor and it was out of stock so they came with cartridges really omg, it's overpriced for the quality aswell as some of the food packaging comes dented

Date of experience: November 5, 2015
GB
4 reviews
14 helpful votes
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I love this place, there is everything. Most of all, I love the meal deal, this is perfect to eat well for a good price!

Date of experience: December 3, 2014
GB
4 reviews
17 helpful votes
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Ordered an item in november 2011 which yodel claimed they tried to deliver twice but no card left. Then it was delivered for a third time, to a neighbor i don'; t even know. I never got the item and sainsbury's refused to refund. I contacted them 10 times before i gave up. Never order from them,

Date of experience: October 13, 2013
NL
10 reviews
25 helpful votes
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Delivered quick and would use again, happy customer

Date of experience: October 27, 2011
GB
19 reviews
90 helpful votes
Follow lesley e.
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With this review, i'm not talking groceries as i've never had them on-line from here.
I ordered some curtains which were in the sale at a great price. Delivery was fast and as we spent over £50 we got free delivery. The only issue i have is that you can get delivery to your local store if they are part of the Click and Collect service however, despite having 3 big shops near me, none of them were part of it. So when it came to returning a couple of items, i had to take them to a post office
Which just happened to be right opposite a big Sainsburys!
Apart from that the curtains were well made and a great price.

Date of experience: January 11, 2011