Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Sailrite

Sailrite

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Sailrite?
grey stargrey stargrey stargrey stargrey star

Sailrite Reviews Summary

Sailrite has a rating of 3.4 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sailrite most frequently mention customer service, high quality and heavy duty. Sailrite ranks 2nd among Sewing sites.

service
36
value
36
shipping
34
quality
36

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

So far so good!
September 16, 2019

Received my order fast! Used machine to make a couple quick repairs on my dodger. Looking forward to using it for the rest of the canvas projects I have planned.

Date of experience: September 14, 2019
Ohio
2 reviews
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

The fabric is absolutely gorgeous the color is a nice charcoal color or deep grey without being too dark. I am using it for drapes in the family room with a large leather sofa. The perfect fabric for a warm and inviting space. The weight will be perfect for these drapes. I will line them as well. Not to add body to the drape just a very nice professional way to make a curtain. It is a mid weight fabric in my opinion. I feel it would be excellent for any upholstery, pillow, or curtain project. It has a nice men's wear feel to it that I love. Did you see that I recieved the fabric the VERY NEXT DAY! Lighting fast delivery. This is a very professional and knowledgeable and educational business. They have always had amazing customer service and the videos and tutorials on their website are so educational. I have learned so much from them. Thank you so much for my amazing fabric.

Date of experience: September 8, 2019
Hawaii
1 review
1 helpful vote
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

Quick response time from Sailrite's customer service dept. Had a question regarding fabric for a table umbrella and Bill helped me out very quickly with the needed info!

Date of experience: August 28, 2019
California
1 review
1 helpful vote
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Samples
August 30, 2019

It was easy to get the fabric samples I wanted. Now that I've seen/felt the fabric up close, I know it will work for my project.

Date of experience: August 28, 2019
Virginia
1 review
0 helpful votes
Follow Brian W.
Unfollow Brian W.
Share Review
Report Review

Brian W.
August 25, 2019

I ordered the wrong thing and decided to just cancel the reorder til Yesterday. The could not have been nicer and easier to deal with.

Date of experience: August 23, 2019
Wisconsin
1 review
0 helpful votes
Follow Carole G.
Unfollow Carole G.
Share Review
Report Review

I got everything I needed to install the twist lock fasteners to my dodger. I called and the chat person directed me to what I needed to complete the job - even noted less cost alternatives - I watched the videos and gained confidence to do the job. Love this company!

Date of experience: August 21, 2019
Texas
1 review
0 helpful votes
Follow Gregory N.
Unfollow Gregory N.
Share Review
Report Review

Justin's learning to sew. I spent hours just practicing and making every mistake. Finally I think I am ready for my first project making replacement seats for three legged stools. Use these for projects on property.

Date of experience: August 19, 2019
Canada
1 review
0 helpful votes
Follow Arthur C.
Unfollow Arthur C.
Share Review
Report Review

Sailrite has everything I need at the quality level I'm looking for. Website is best-in-class and order fulfillment is quick, accurate and seamless. The on-line tutorials are invaluable to a new DIY guy. I just did my first kit (the duffle bag) and added some NBA Raptors 2019 Championship fabric to make it somewhat unique... a month ago I wouldn't have ever thought I could actually do something like this. Looking forward to learning more from Matt Grant and the Sailrite team!

Date of experience: August 19, 2019
Tennessee
1 review
0 helpful votes
Follow Heather M.
Unfollow Heather M.
Share Review
Report Review

Just what I needed
July 5, 2019

Used the chat option because I didn't understand what I needed. The agent helped me through the whole process to make sure I had all of the notions I needed to make my sheet holders. Will order again.

Date of experience: July 3, 2019
Germany
1 review
0 helpful votes
Follow Craig H.
Unfollow Craig H.
Share Review
Report Review

Absolutely perfect! These worked out so nicely for me. I replaced the always breaking plastic ones on my boat Bimini top. Thanks for having them. Shipping time was also perfect!

Date of experience: June 22, 2019
New Mexico
1 review
0 helpful votes
Follow Frances B.
Unfollow Frances B.
Share Review
Report Review

Small at home sewing shop. My husband and I do reupholstery on furniture, boat seats and T-tops. I've been sewing for 45years. It has been enjoyable to do and brings extra money to our household.

Date of experience: June 12, 2019
Missouri
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

I am new to Sailrite as of a year ago. New to this kind of sewing/projects. Sailrite has been the easiest way to get started with the right tools and materials.

Date of experience: May 7, 2019
Michigan
1 review
0 helpful votes
Follow Kathy R.
Unfollow Kathy R.
Share Review
Report Review

Love their products!
April 23, 2019

Fast shipping. Willing to answer all questions quickly. Great prices! I have placed two orders recently.

Date of experience: April 22, 2019
Florida
2 reviews
1 helpful vote
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

I finally got to use my Sailrite Ultrafeed LSZ Walking Foot machine for a heavy-duty project of replacing a see-through rear window on a Golf Cart. I ordered the bias binding tape for the edging together with the "1" swing-away straight binder. Wow, the finished result was amazing. The attached photo was my practise piece but the final canopy was perfect. Thank you Sailrite for making my work look so professional.

Practice piece using my new Swing-Away 1" Binder on my LSZ-1. Love it, love it.
Date of experience: March 31, 2019
New Jersey
1 review
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

This machine is awesome. I've only sewed a couple of things to try it out. It's built really well. I'll gladly do another review when I actually sew my next project which is a cushion made of vinyl for outside cooler. My first cushions were a night mere on my old Kenmore machine; this is what made me buy this (LSZ Premium) machine I know can handle this project. It makes the world of difference.

Date of experience: March 21, 2019
Florida
1 review
0 helpful votes
Follow Tim c.
Unfollow Tim c.
Share Review
Report Review

I don't get it. I had a 450 order waiting to leave the same day. I was needing a zipper added to order. Instead you charged me again for shipment because someone would not get up and put in same box. I have spent over 3000 dollars and get no special reconigtion. I have asked for catalog and still nothing.

Date of experience: March 12, 2019
Support D. — Sailrite Rep
over a year old

Hi Tim,
I would like to look into the catalog for you. Chances are that it has mailed but since we use a mailing house the shipments have been a bit slower than we expected. This is the first time we have not done the mailings ourselves. But we do track which have been processed so I can determine that with you full name or account number. With regard to adding to orders we do have a strict policy that once an order has been picked up by an RF gun in shipping that the order can not be modified. In those cases we do require an individual to place a second order for the additions. But if the request to change an order is done before the order is at this point we are more than happy to make changes and additions. I do believe that we are very unique in this flexibility for organizations of our size these days. We do our best to be as flexible as possible but there is a point where we have to create a hard stop. I hope this makes sense. Best Regards, Matt Grant, Sailrite

Tennessee
1 review
0 helpful votes
Follow Jess C.
Unfollow Jess C.
Share Review
Report Review

I love the fact the Fabricator came with everything I needed to get started. The cone of thread, variety of needles, and extra bobbins were greatly appreciated. I'm excited to get started on some heavy duty projects that my domestic machine just can't handle. I just need to decide which project to start first!

Date of experience: March 11, 2019
California
1 review
0 helpful votes
Follow Jovelyn R.
Unfollow Jovelyn R.
Share Review
Report Review

I purchased a continuous 75 feet of zipper and 150 zipper pulls. It was easy to find and order on the website. I received the items very quickly and it was packed perfectly. The zipper and pulls were high quality and they were easy to incorporate into my fanny packs.

Date of experience: March 8, 2019
Illinois
1 review
2 helpful votes
Follow Yanaka H.
Unfollow Yanaka H.
Share Review
Report Review

I purchased the Sailrite LSZ-1 and oh my god, this is the best heavy duty sewing machine I have ever used! Easily sews through thick layers of canvas painted with acrylic paint for purse making (sometimes 8 layers or more). I love this machine!

Date of experience: February 22, 2019
Maryland
2 reviews
1 helpful vote
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

I'm very pleased with the samples I received and the timely manner that I received them. Ordered foam backed vinyl to use for boat's headliner and it came quickly and packaged well. I will certainly be a repeat customer to sailrite!

Date of experience: April 2, 2018

From the business

At Sailrite, we’re a passionate crew of do-it-yourselfers who strive to equip and empower others to DIY for their own boats and homes. We equip you by being a one-stop retailer for fabric, tools, hardware, sewing supplies and even our own brand of Sailrite sewing machines to get the job done. Our extensive how-to section will empower you with the knowledge you need to make every project you can dream up a success.


sailrite.com
Columbia City, IN, United States