SafetyGirlReviews 537

I have recently become an electrician, I got a pair of EH rated work boots on sale. They arrived early fit perfect, I couldn't be more impressed

Order was placed for 7 pairs of ESD shoes. All were stated on website as being stock. Credit card was charged the same day. Received 1 pair 7-10 days later. Emailed twice through by account with no response. A few days later we another two pairs of shoes arrived. However, one pair came in a damaged boxes which I have pictures of. Still no response from Safetygirl. Finally called, and customer service said it was closed out, but then found to be still open and the parts were on backorder. Few days later i got an email they did not ship and that i could cancel or wait. I cancelled. Followed up and was told they had shipped. I pressed for tracking and they would not give me any. I told them i did not want the shoes anymore. They confirmed a day later that they in fact they had not shipped and that they would cancel. Worst experience with an online supplier ever. I am purchasing manager and that says a lot.

Due to handing off to USPS, gloves were lost and were 4 days later arriving. Of the 5 pairs ordered, only three pairs were constructed sufficient well to make them usuable. Poor sewing left hard knots at the base of fingers rendering them unusable.

Purchased hardhats "for women" but they are huge and bulky, twice the money as regular hard hats that are the same. Tried to return but the returns feature on the website does not work. When I inquired about returns via email, the reply was simply "You need to return at your own expense" with no instructions.

They offer a decent variety of items and a pretty wide selection of colors and options to choose from, but their shipping and return policy leave a lot to be desired. Ordering online is hard enough but for necessary work clothes that cost more, I wind up buying less from them for fear of not having the right fit and few options of any for return or exchange. The shipping needs an overhaul. Free shipping over a certain price is fair enough, but I was charged shipping on my whole $500+/- order because I had a couple $1-3 items that were final sale and free shipping is excluded on sale/clearance items. Then I received multiple shipments, all smooth and normal by leaving the boxes by the front door. UPS is on my street everyday, so I was aggravated when I wasn't home for one shipment and UPS wouldn't leave it. They made me go pick it up at True Value. Significantly inconvenient.

Overall easy to use site. Your shipping is a little confusing as the 2 day shipping is over a week out. The boots shipped rather quickly though. I think I got them the same time as the two day shipping said they would arrive.

Was happy to try another site for women's work boots and am very happy with the selection, checkout and delivery.

Got to me just in time and website is great. I'm so glad I found them.

Love the shoes. My second pair. They fit perfect. I have wide feet and they are perfect

Communication lacking between company and their vendor. Will not buy from this website for this reason

Items exactly as pictured. Good shipping.
Fair prices

SafetyGirl shipped promptly and have great prices.

Look way to long to receive order. It took about 6 weeks but they are really nice and comfortable.