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DiscountSafetyGear Reviews Summary
DiscountSafetyGear has a rating of 4.2 stars from 1,837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention customer service, good quality and great price. DiscountSafetyGear ranks 6th among Industrial Supply sites.
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Customer service was very nice and tried to help but the delivery took a long time and I couldn't get any answers as to why the delivery took so long.
Easy to search and order. Shipped promptly and received within a few days. Customer service contacted me within a couple hours and corrected my issue. Was very pleased with their service
Great product quick shipping………………………………………………………………..
Quality hard hat, and very happy with the way the logo turned out. Thank you.
The boots came in at a fast rate and they are very nice and comfy to wear for field work.
They had my size and received them quickly. Had a great price.
I have been trying to place this order for over a month. Nobody responds to emails or will follow up. Now - because yall drug your feet and refused to followup with customer service, the smalls are out of inventory. Extremely frustrating. The 4 basics of customer service: 1) answer the phone (be accessible), 2) do what you say you're going to do (your word should mean something), 3) do it for a competitive price, 4) do it in a timely fashion. You guys failed all 4 of these miserably.
Industry standard equipment at a friendly price. Why buy anywhere else?
Quick and easy shopping. Great price. These boots were one third less than the timberland web site.
Great people to deal with! Very friendly, and knowledgeable!
Lime green helmet color is perfect for tree work especially in the dense forest, and the helmet sets on the head as expected.
Fair price on my boots. Delivery was free, speedy and on time. Boot quality was perfect. I would definitely recommend DiscountSafetyGear to my family, friends and coworkers!
It took several days to send the samples; you charged us three set-up fees, which I understand but you did not inform us of this until a few days after the purchase; I have been sending emails to ask about the status of our purchase and letting you know that we have not received the hard hats and I have not received any response.
Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
From the business
Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Serge, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at [email protected] and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.