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DiscountSafetyGear Reviews Summary
DiscountSafetyGear has a rating of 4.2 stars from 1,837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DiscountSafetyGear most frequently mention customer service, good quality and great price. DiscountSafetyGear ranks 6th among Industrial Supply sites.
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Communication with customer service was very good. Had a little snafu that they quickly corrected. No complaints here!
Pretty easy to navigate site, great customer service. :) I appreciate that when I call in a person who knows what is going on answers the phone.
Really easy-to-use website with high-quality products. Returns process was seamless and easy.
I decided to replace my boyfriend's work boots as one of his Christmas gifts since his current pair were so broken down, but this one was last minute and the website gave me a 30 day turnaround estimate, which I was okay with since I was ordering 2 weeks before Christmas day. But the shoes arrived so quickly and still made it before Christmas! The Timbs looked great and he was very happy with them.
Better than Amazon to order was fast received order before due date and the customer came lady was very attentive and she gave me the discount thank you very much joe bongiovi
They're always very attentive to my orders. For me, their shipping is some of the best in anyone that I've ordered from. I'm a customer for life.
Excellent customer service and fast delivery for a couple days before Christmas!
Great experience highly recommend if you are a blue collared worker
Fast shipping and if there is a problem they reach out to resolve it.
Huge selection of brand name boots at a good price, especially if there is a discount code. Arrived sooner than estimated.
Great for the winter with the snow and ice holds up great...this is my second pair
Dear Noe, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at [email protected] and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
My daughter loves these shoes but was very upset when she could no longer find them. The website she had initially given me no longer carried them.
After checking out many sites, I found a photo of the shoes on DiscountSafetyGear. I honestly did not believe that these were the correct shoes but I decided to order them for her to at least try them out. When she opened them on Christmas morning, she was stunned -- AND happy! This purchase gave my daughter comfort, style, and relief that these shoes are still available for purchase. Thank you for sending them quickly and trouble free! (Plus, I "earned points" for finding them!)
The gloves feel good and are warm just wish they came in another color, the fingers are to short for my wife and to long for my daughter lol.
Thank you
Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Absolutely love these boots! Very comfortable and I'm so happy to wear "girl shoes" in the work place. I work like a man they make us dress like a man so thank you so much for giving me girl boots.
User friendly site, good prices and fast delivery. Very satisfied with my first experience. Now, one of my "go to" sites.
Site was easy to use. What I wanted was in stock. Order was shipped quickly.
From the business
Protect your staff, family and yourself with our extensive selection of personal protective equipment. Safety glasses, hard hats, face masks and shields, disposable gloves, coveralls and more in stock, with fast shipping anywhere in US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Frank, we apologize that the item you are looking for is out of stock or currently backordered. We understand that this is very frustrating. Please contact our Customer Service Department at [email protected] and they can supply you with an in-stock date or suggest a substitute item. We are diligently trying to keep items in stock during this rough period of supply chain issues, and we thank you for your patience. Your feedback and comments help us to do better.