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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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By far the best cordless hedge trimmer on the market today, smooth, efficient, powerful and easy to handle!
Goes along way on a single charge!
Got a job building Awnings back in 1995, when extenencords were every were. So i fond RYOBI at the homedpot store. Now all my tools are powered by RYOBI. The jobs go three times faster, and we make a lot more money. Thanks RYOBI!
Well to start off with I'm a fan of Ryobi this battery powered chemical sprayer is great I use it multiple times each month it is a very good product seems to be very reliable if you're in the market for a battery-powered chemical sprayer check out Ryobi One plus sprayer comes with the sprayer One battery and a charger and for the price of 79.99 it's a great Buy.
Just purchased this unit and was really pleased with the performance and power of it. Light weight and easy to use. Really liked the auto string feed. Battery life appears to be good although I didn't use it long enough to drain the battery.
Just received my blower today. Ran for 4 minutes battery was dead (new battery) Tried back up battery same thing. The worst battery operated leaf blower I ever owned. No blowing power> Waste of Money I will be returning item to Store. Proof of purchase was on line with local major store. Bar Code s*******414 & ************** & 767-4068 & 0 ******* ******* 0. ORDER NUMBER WG*******. Purchased 02-23-2021.
Jack.
I have a number of Ryobi tools so I as not surprised that my new hedge trimmer was well made and worked as expected. I was pleasantly surprised to find that it was powerful and the battery life was excellent. Speaking of the battery, i suggest you buy the tool and battery together as it is a different battery and configuration then my previous Ryobi tools.
I have purchased not 1 but 2 of the Ryobi One + 18v 6pc combo kit for EVERY tool to have a problem! Not to mention I've purchased the Ryobi 7-1/4 Circular saw with laser and paid EXTRA for the 2 yr warranty which is now GARBAGE! When I take it to home Depot for the 3 yr warranty, Home Depot and Ryobi wants $20 per tool (refundable if the problem is covered under the "limited warranty) to look and see if the tool is broke and covered under the warranty. 2 combo kits = 12 tools = $240 They want me to leave with them when the hole kit is only $299 at Home Depot. I will NEVER in my life but another Ryobi tool if this problem can not be fixed!
Love it so much moves fast and powerful and the blower light weight but works great got it as a gift and love them
I am so happy that my daughter gave me the RYOBI snowblower for Christmas It has saved my back and a lot of shoveling tank you for selling such a wonderful machine Satisfied costumer HECTARE H.
We have 2 homes in southern CA and each has a blower RY*******vnm models.
We have a tree trimmer and a string weed whip that we use in our avocado orchard. The adjustments for length are easy to do and make my jobs much easier. Thank you for not making them too heavy, to handle all day long.
Just got my new 3000 PSI Gas Pressure washer. Because of the time of year I haven't gotten to do to much with it except starting it up. It started on the second pull first time using it. The unit seems very well built. I like the extra length pressure hose and the large wheels which making it move around very easy. The Honda motor was a very good selling point for me as well.
I love it.it works great. Bought the brush cutter to go with it and they both did great. Im going to bye other things that i can add to it.
Best buy ever, this pressure machine makes my job easier and faster. It is of excellent quality and strength and at an affordable price, it is lightweight and perfect for people with arthritis like me. I recommend this product.
I love this because you can use other tools that can be switch out with. I am looking at the tiller attachment to use this summer in my garden.
Santa brought me the Jet Fan for Christmas and is the best present this year! I can now throw my rake away, well... It'll be a great tool in maintaining my year 'round landscape here in Phoenix where leaves and blossoms are dropping all the time. I can now keep the gravel ground cover around my plantings debris free. My initial use this week was quite satisfactory in efficiently removing and consolidating plant rubbish. The Jet Fan quickly removed daily fallen tree blossoms from the front driveway and sidewalk... Phil Davis
You guys nailed it when you designed the Hedge Timmer. It makes yard work easier and fun. Iam a retired Military member who hated trimming the hedges by hand, but now, Wow! Simpley amazing to use. Thank you Ryobi.
L am very happy with the combo i purchased at Home Depot in West Kelowna, B. C., Canada. It serves my purposes well. One issue with the blower. The end piece keeps falling off. Invoice *******/7032/0005 06/23/20
As a 1st time buyer I had no idea how easy it'd be to assemble my Compact Ltwt Leaf blower. Once I bought it a day ago I was very surprised ate putting it together, especially since I am a disable veteran and have an extremely hard time working on things with my hands. I was also very surprised on how light weight the blower was. After charging the battery and using my blower to clean out my driveway I highly recommend it for anyone who may be disabled or even just having problems with their hands.
Competitive price, neat packaging, RY3818 worked smoothly out of the carrying crate.
Worked flawlessly first time out.
I got the leave blower at home depot for a great price got tied of raking. It"s light strong power battery last forever will be buy more Ryobi tools in the future
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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