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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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Was extremely simple to put together and to charge the battery. Operation of the mower was easy and I was surprised by the POWER it had. It surpassed by expectations as I had always relied upon a fuel operated mower. I am a convert to battery power, cheers.
As senior citizens we needed a light weight and gas less mower! We don't regret the purchase it performs perfectly!
Great products, have never let me down. From Chain Saw to Lawnmower always dependable. Over the past 4 years have bought their products exclusively. Rechargers and batteries have been very dependable
So I did the right thing I went from gas to battery and it's been good ever since Lightweight and easy to use only had a few problems with it shutting off I called service and they were great they help me figure it out and it's been running great ever since
Purchased for my wife to use - very light weight, easy to use, easy to put to charge and very quiet. Very maneuverable and easy to direction - good power really helps. Price was under my budget for like brands.
My new Ryobi Leaf Blower is very light and powerful. I purchased Model P*******, 18 Volt One+ Brushless Blower. No need to cover areas twice. This blower does the trick on the first pass with no problems. The Charger and Battery are also very easy to use. Give it a try. You won't be disappointed!
This is my second Ryobi weedeater. My first finally after years of use got tired... Very good workmanship and durible.In a few years I'll get another one.
I bought the combo pack of 40v blower and weed whacker and wow for the the price it's absolutely worth it you would be stupid not getting it and the tools have been incredibly reliable definitely sticking with ryobi
P2800 chemical sprayer uses 18 volt One Plus battery. It is extremely light weight, reliable, and provides continuous spraying of one gallon of liquid until empty. Very sturdy construction. I carry my sprayer on my atv. This sprayer is used primarily for weed killer. The size of the sprayer, makes it portable enough for spot spraying
I didn't want to use a liquid fuel(gas and oil) mix. The RYOBI 18V was economically *******@HOME DEPOT. Easily assembled and charged. Just the right tool to manage the grass and small weeds in my small dogpen.
Spraying made easy. Enjoying the ease at which I can spray. Doesn't leak all over my hands like the pump up ones!
Just bought this tool today and brought it home to try it out. Works great for me for these reasons: easy to move around (on wheels), light enough that I can easily take it onto my concrete roof top for water blasting. Great for those jobs around the house that need to be quick to pull out, use and then put back. Can't wait to try it out on our concrete patio and on car and lawn mower washing,
I love this tool it's the best I love the table saw it's so small and nut and really great for my use
Bought brand new. Very easy to use and handle. Washed a patio, steps, front porch and outdoor furniture. All looks new!
The Weed eater works great and is lightweight but I have to give her a boo-boo for edging because when the string breaks it doesn't feed that's my only complaint
1st time buyer of a Ryobi walk behind lawnmower it's light weight and stores easier than my old gas one
Don't see the purpose for the led light but all in all it's a great machine and I would recommend it to anyone.
My only regret is I didn't purchase it a lot sooner.
Got this to replace our gas trimmer which is hard to start. Big difference! Works great lots of power. I kept it on low speed which of all the power I needed. I will be looking at Ryobi tools to buy now.
Does a great job and easy to use. Would recommend this garden tool to anyone. I hope this review helps.
Just received the cordless blower. Fantastic service. It shipped out right away. Tried it out as soon as I took it out of the box. It works great.
The website will not allow me to register my tools nor create an account. All links circle back around to registering page. Drop menus don't work. So overall learning about their product through their own means doesn't work. Been attempting through phone/tablet/desktop
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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