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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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Arrived with a bent wand ordered from home depot the idiots shipped it in the retail box- no bubble wrap no shipping box no wonder its f'd up
Just got it. Tried a trial run trimming. Worked great. Seems to be good quality and well built. Good power!
I bought an electric lawn mower and electric pressure washer in 2020 During COVID. I am already having to have a new batter sent for the lawn mower and the pressure washer trigger handle is not working. I was told the part number to order myself. Both are just two years old and I am already having to deal with defective products. I have a lawn mower Gas that is 20 years old and still runs. Live and learn get gas and not electric as they do not hold up like gas products do. Think twice before you waste your money.
I bought a Ride on Lawn mower 1 year a go doesnt turn on Bought a 2 year warranty and they are running away from their responsabilities. Garbage material 5000 dollar bad service.
*******@hotmail.com
We have a few Ryobi products. Our firsts were a 18v cordless drill with batteries and a 10" sliding miter saw. We built a deck and rebuilt and porch. Then we bought a 18v trimer/ edger. My husband like it so much I bought him one. Our next product will be a table saw. We love Ryobi tools.
I'm a women that love to get outside and do a lifeless yard work. This battery operated weed cutter make it a lot easier for me. Just place battery and trim and it's light weighted just right for a female
I have purchased a Ryobi battery powered lawnmower unit for the first time. My front & back lots arelevel &are about 800-1000 square feet. It takes me about 45 minutes to cut. I have used the unit 3 times & found that the 20" mower is easy to operate without a need to recharge the battery during the cut. So far, so good!
Last summer we needed an easy start lawn mower. We bought a battery operated one and it is so easy to start. Love it. This summer we just bought a whipper. The rep at Home Depot was so knowledgeable about the product. Gave us lots of info to consider and choices. Not a great selection to chose from in store though. We wanted it same day. But pleased with our purchase.
Ryobi is a lesser considered contender in the world of namebrand power and hand tools. They provide EXCELLENT power and functionality at a fraction of the cost of other brands. Their selection is second to none, and the battery platform CANNOT be beaten! Don't Sleep on Ryobi.
Es una marca con mucha calidad e innovación
Muy eficiente y muy recomendable para todas las tareas de cada área de trabajo
Excelente marca
The shield does not fit properly. Took it back to Home Depot and got another on. Same problem. Called Ryobi and they are sending me another shield at no charge. Watch this space to see if it fits.
This is a great product & works flawlessly would recommend these product:
40 volt expanded power head and edger attachment.
Ryobi tools are great. I have several of them and I can absolutely recommend it to the people for all of kinds of jobs. No more worries about the expensives tools!
This is my older lady 70th Birthday present and I have never used a weed eater in my life! Not only can I use it! I love IT! It almost Too EASY!
Recently moved to a smaller house with very small front lawn only. Gave my big gas powered mower to my brother in law but never figured out what I was going to use. Neighbor had one of these and I borrowed it once. Excellent product. Just right for my needs and I bought one right away.
I Love these Tools. I started with the whole set in the hard plastic case 20 years ago. They Still Work and can be used with the New ION Batteries. I have since bought the Hedge Trimmer, another Drill, a Spreader, an oscillating tool, and weed eater. Now won't buy any other Tool. I used my old circular saw on my deck last year. Batteries are awesome, They lasted Hours. I am a True RYOBI Customer. Love their tools.
This TINY pressure washer is AWESOME I didn't want another large power tool to store but needed to clean my deck and concrete patio this little green machine did the job and i still can't believe how tiny i
My son bought a Ryobi led light/PCL660, he knows i love this brand. I wasn't dissapointed. Truely great tool.
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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