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Rvupgradestore

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rvupgradestore Reviews Summary

Rvupgradestore has a rating of 4.7 stars from 8,511 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and customer service. Rvupgradestore ranks 3rd among Outdoors sites.

service
24
value
29
shipping
30
returns
5
quality
27
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Juan R.
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Great customer service
April 16, 2019

Great customer service.

Date of experience: April 15, 2019
Kenneth C.
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Check out could've been set up a little easier, with the shipping choices.

Date of experience: April 15, 2019
Joe B.
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Ordering easy returns not so much
April 14, 2019

Ordering easy returns not so much

Date of experience: April 14, 2019
George Z.
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Great service,recieved items on time as advertised, would order again. Thanks

Date of experience: April 14, 2019
Todd E.
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All the part and great prices...
April 13, 2019

All the part and great prices...

Date of experience: April 13, 2019
Jacqueline E.
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I was send the wrong product
April 13, 2019

I was send the wrong product. I had to spend some of my vacation time making phone calls and prepare the wrong product for return.

Date of experience: April 13, 2019
Jay U.
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.
April 13, 2019

.

Date of experience: April 13, 2019
Harry E.
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Product was for half in
April 13, 2019

Product was for half in. Drive not 3/8 in. Which I thought it was designed FOR cordless drill.

Date of experience: April 13, 2019
Edward Q.
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Very easy to place orders
April 13, 2019

Very easy to place orders.

Date of experience: April 13, 2019
Frank M.
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Overall, RVUPGRADES, provides usable merchandise at reasonable prices.

Date of experience: April 12, 2019
Fred S.
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So far,so good
April 12, 2019

So far,so good. Lets see when I get my selection and if it's correct.

Date of experience: April 12, 2019
john R.
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No problems
April 12, 2019

No problems

Date of experience: April 12, 2019
e S.
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Need to return did not do what it said it would

Date of experience: April 12, 2019
Richard Y.
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Great
April 11, 2019

Great

Date of experience: April 11, 2019
Noah U.
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Ordered on line and the order showed up sooner than I expected. It seems to be everything as advertized.

Date of experience: April 11, 2019
Keith K.
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Was not leaving a comment as previous experiences with company were much better than this time. In following up on return process I discovered that replacement order had not been placed or was misplaced. Customer service person may have been having a bad day but I felt like she was more concerned about getting damaged product back than getting replacement to me.

Date of experience: April 11, 2019
CHRIS B.
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VERY EASY
April 11, 2019

VERY EASY. HOPE IT'S THE RIGHT HARNESS!

Date of experience: April 11, 2019
Longbow D.
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We ordered tire covers, and measured our tires ahead of time. We didn't want to get too big and have the covers blow off. We chose the size accurate to our measurement, and they do not fit the tires. This could be more of an issue with the manufacturer information than the retailer, RVUpgrades. If we could just go into the store to exchange the covers, we would - we won't try to return them to RVUpgrades because we have the expectation that it would be more hassle than it is worth. We received our packages as promised and there was no visible damage to any products. RVUpgrades website was slightly difficult to navigate - it felt like we had to browse a lot of products to find what we wanted - the search returned results that didn't really match. HOWEVER, because of needing to browse so many products we found several items we didn't know were options and one of those was part of our purchase. As we continue to fix up our trailer, we expect to check RVUpgrades first before shopping other retailers.

Date of experience: April 10, 2019
Jim J.
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I ordered 3 parts, I received free shipping
April 11, 2019

I ordered 3 parts, I received free shipping. I received a call that the most expensive part was on back order. I couldn't wait so I cancelled that part. I stilled received the free shipping even though my order fell well under the $100.00 minimum. I'm always happy with your prices and service. Keep up the good work.

Jim

Date of experience: April 10, 2019
Ashley G.
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Fast shipping and great prices
April 10, 2019

Fast shipping and great prices.

Date of experience: April 10, 2019