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Rvupgradestore

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rvupgradestore Reviews Summary

Rvupgradestore has a rating of 4.7 stars from 8,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and customer service. Rvupgradestore ranks 3rd among Outdoors sites.

service
24
value
29
shipping
30
returns
5
quality
27
This company responds to reviews on average within 1 day

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35,800 reviews

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Washington
1 review
0 helpful votes
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Gas shock
March 5, 2025

Information was there to choose the correct gas shock for our boat fridge (Hunter 340). Delivery was prompt and price was good. Don't have to hold the fridge door up any more while rooting around for food.

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Great delivery
March 5, 2025

The product was received in a quick manner. The package was delivered on time and the packing kept the product safe.

Date of experience: March 5, 2025
California
2 reviews
0 helpful votes
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Great experience
March 5, 2025

The outdoor speaker arrived on time in perfect condition. Works well!

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Great product.
March 1, 2025

Very timely on order and delivery. Product was exactly what I needed and fit perfectly. Follow up on how their product fit my needs was much appreciated.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great product
March 1, 2025

I am handicapped and it makes it so easy to set thermostats

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great company to buy products from
February 27, 2025

This is the second blower wheel I have gotten from the for my Rv. Fast shipping and good prices.

Date of experience: February 27, 2025
Alabama
1 review
0 helpful votes
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TLDR, I've created three different tickets to inform them they screwed up my shipping address on an order. It's been more than a week and they haven't responded. Now the order was delivered several states away from where it should have been and I can't get the item. This is on them, they have poor customer service and I will be disputing the issue through PayPal. Oh, and I still have no heat or air because I relied on them and they let me down.

I created an account on their website to specifically have a way to provide my shopper information and have a way to directly access order information.

I explicitly verified my shipping information in my cart when placing my order.
I chose to pay via PayPal and the site completely disregarded the shipping information I provided.
Worse, I was never informed of the change! Where was the order confirmation page? Where was the order review page? I went from "Yes this is the information I provided you" to a PayPal redirect to log-in and confirm my PayPal account. Upon successful verification of the PayPal account I was redirected to an "Order Success" page. No indication of the final shipping information nor any indication that they over-rode the ONLY shipping information I provided them.

They indicated the item would arrive to me between the 10th and 14th. So on the 10th I decided to track and see how the order had progressed over the couple of days since placing the order. To my surprise the order hadn't been shipped yet and I discovered their shipping address mistake. I immediately emailed them for support! Asking hey, don't tell me it could arrive as early as a date when you haven't given it a chance to do that (its an over promise under-deliver) and also this is the wrong shipping address. They NEVER responded! I called during business hours the next day NO ANSWER, left a message, NEVER responded. I created a trouble ticket on their site also later that day, NEVER responded. The item I ordered is sitting on a porch unattended in Arkansas where I moved from in January. I'm in Florida at the only address I've ever provided for them to ship my order to me.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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Good Service Good Price
February 14, 2025

Best price on items I purchased and the delivery was quick.

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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Watch Dog Surge Protector
February 13, 2025

Good price, continuous from order receipt to delivery plus follow up.
Met all expectations.
Will order from them again.

Date of experience: February 13, 2025
Texas
1 review
0 helpful votes
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Fast delivery
February 12, 2025

Fast delivery and had part in stock, which was hard to find.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
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Grill/Griddle Combo Exchanged
February 9, 2025

The first grill/griddle combo I received was damaged in transit. RVUpgradStore handled the return with ease and had a replacement shipped out quickly. Thank you!

Date of experience: February 9, 2025
Philippines
1 review
0 helpful votes
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Good
February 5, 2025

I like that your price was competitive with Amazon. Disappointed in USPS for not keeping me informed of the shipment.

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Camper water filters
February 4, 2025

The website was friendly and easy to navigate, good product. Easy process.

Date of experience: February 4, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience
January 30, 2025

I got the item very quickly. It was exactly what I needed. The company was amazing to deal with. I will definitely be ordering from u again. Thank u

Date of experience: January 30, 2025
Florida
1 review
0 helpful votes
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Great purchase,
January 26, 2025

I ordered two replacement speakers for our camper, as one had been ruined in a storm. Easy replacement,they work great!

Date of experience: January 26, 2025
Colorado
1 review
0 helpful votes
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Quick shipping & great prices!
January 26, 2025

My Snap Pads arrived quickly, were just as described, and the price was the best I could find. Thank you

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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Added shelf.
January 25, 2025

I always wanted to add an additional shelf in the cooking area.

Date of experience: January 25, 2025
Virginia
1 review
0 helpful votes
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Ron
January 20, 2025

My order arrived faster than I expected and fix perfect.

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Outstanding Performance
January 18, 2025

Awesome experience, perfect part and superior service.

Date of experience: January 18, 2025
Florida
1 review
0 helpful votes
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Good Products
January 15, 2025

Nice folks that are very helpful. Delivery of items was quick.

Date of experience: January 14, 2025