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Rvupgradestore Reviews Summary
Rvupgradestore has a rating of 4.7 stars from 8,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and customer service. Rvupgradestore ranks 3rd among Outdoors sites.
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Information was there to choose the correct gas shock for our boat fridge (Hunter 340). Delivery was prompt and price was good. Don't have to hold the fridge door up any more while rooting around for food.
The product was received in a quick manner. The package was delivered on time and the packing kept the product safe.
The outdoor speaker arrived on time in perfect condition. Works well!
Very timely on order and delivery. Product was exactly what I needed and fit perfectly. Follow up on how their product fit my needs was much appreciated.
This is the second blower wheel I have gotten from the for my Rv. Fast shipping and good prices.
TLDR, I've created three different tickets to inform them they screwed up my shipping address on an order. It's been more than a week and they haven't responded. Now the order was delivered several states away from where it should have been and I can't get the item. This is on them, they have poor customer service and I will be disputing the issue through PayPal. Oh, and I still have no heat or air because I relied on them and they let me down.
I created an account on their website to specifically have a way to provide my shopper information and have a way to directly access order information.
I explicitly verified my shipping information in my cart when placing my order.
I chose to pay via PayPal and the site completely disregarded the shipping information I provided.
Worse, I was never informed of the change! Where was the order confirmation page? Where was the order review page? I went from "Yes this is the information I provided you" to a PayPal redirect to log-in and confirm my PayPal account. Upon successful verification of the PayPal account I was redirected to an "Order Success" page. No indication of the final shipping information nor any indication that they over-rode the ONLY shipping information I provided them.
They indicated the item would arrive to me between the 10th and 14th. So on the 10th I decided to track and see how the order had progressed over the couple of days since placing the order. To my surprise the order hadn't been shipped yet and I discovered their shipping address mistake. I immediately emailed them for support! Asking hey, don't tell me it could arrive as early as a date when you haven't given it a chance to do that (its an over promise under-deliver) and also this is the wrong shipping address. They NEVER responded! I called during business hours the next day NO ANSWER, left a message, NEVER responded. I created a trouble ticket on their site also later that day, NEVER responded. The item I ordered is sitting on a porch unattended in Arkansas where I moved from in January. I'm in Florida at the only address I've ever provided for them to ship my order to me.
Best price on items I purchased and the delivery was quick.
Good price, continuous from order receipt to delivery plus follow up.
Met all expectations.
Will order from them again.
The first grill/griddle combo I received was damaged in transit. RVUpgradStore handled the return with ease and had a replacement shipped out quickly. Thank you!
The website was friendly and easy to navigate, good product. Easy process.
I got the item very quickly. It was exactly what I needed. The company was amazing to deal with. I will definitely be ordering from u again. Thank u
I ordered two replacement speakers for our camper, as one had been ruined in a storm. Easy replacement,they work great!
My Snap Pads arrived quickly, were just as described, and the price was the best I could find. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members