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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great service! Great company!
May 20, 2023

I have nothing but great things to say about RushOrderTees. My project was and is extremely important to me. Jace helped me design the perfect T-shirt. The production team put together a great design. I ordered several. They arrived right on time. I was elated at the very high quality of the shirts and the reproduction of the artwork. There was one small glitch on one of the T's. I called customer service and Jessica took care of it immediately. Seriously, I am totally impressed. I'll be reordering very soon.

Date of experience: May 20, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this and even more so love seeing Jace named. He has been such an amazing addition to our team and we love when people see why. Thank you!

Texas
1 review
0 helpful votes
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Update
May 19, 2023

Luis did a great job.
*******************************************************************************

Date of experience: May 19, 2023
Heather F. — RushOrderTees Rep
over a year old

Love seeing his name in all these stars! Thank you so much

California
1 review
0 helpful votes
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Luke and Valor Polos
May 19, 2023

Luke was great! He was very responsive and professional. He helped me navigate shipping and even saved me some coin! I would definitely work with Luke again.

Date of experience: May 19, 2023
Heather F. — RushOrderTees Rep
over a year old

What would we have done if he had made it to the Tosche Station?!?!? Thank you so much

West Virginia
1 review
0 helpful votes
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Great
May 18, 2023

Quick, easy, to the point. Very friendly. God bless

Date of experience: May 18, 2023
Heather F. — RushOrderTees Rep
over a year old

Love to hear this, thank you so much!

Minnesota
1 review
0 helpful votes
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Update regarding my order
May 18, 2023

He was helpful and patient by explaining when I was expected to get my order by.

Date of experience: May 18, 2023
Heather F. — RushOrderTees Rep
over a year old

We are glad he was able to help, he is pretty amazing. Thank you

Nevada
1 review
0 helpful votes
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Excellent Customer Service
May 18, 2023

My product needed to be corrected by a deadline and I received it! No problem at all. Excellent Customer Service! Quality products!

Date of experience: May 18, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad we could make this right for you, thank you for this!

North Carolina
1 review
0 helpful votes
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Issue with multiple designs
May 18, 2023

I had an issue with ordering multiple designs back to back, as my cart would not let me order. Luke helped me resolve it.

Date of experience: May 18, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with him. Thank you!

Florida
1 review
0 helpful votes
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The team at RushOrderTees was more than helpful and diligent in helping to create our research team gear. We are a research non-profit completing field research in the Florida Keys, and with our new merchandise from RushOrderTees, we are looking more professional. Thank you so much RushOrderTees for helping us get our gear fast and painlessly! I will definitely be recommending RushOrderTees to others, and would absolutely order again.

Date of experience: May 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Wow, we are flattered and so appreciative of this lovely review. Thank you!

Texas
1 review
0 helpful votes
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Luke was very helpful, informative, and efficient in aiding me in copying my design from a hoodie to a t shirt. I had no clue what I was doing and his assistance got me there. I'm truly grateful.

Date of experience: May 17, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with this one! Thank you so much!

Virginia
1 review
0 helpful votes
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Great customer service
May 17, 2023

I needed to transfer my shirt design and order from one account to another and the customer service representative promptly helped and also answered all of my other order related questions. The order was transferred smoothly and a question I had about pricing was addressed without issues. I am looking forward to receiving my order!

Date of experience: May 17, 2023
Heather F. — RushOrderTees Rep
over a year old

We are looking forward to getting that order to you as well. Thank you so much fo this!

California
1 review
0 helpful votes
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Excellent Customer Service!
May 17, 2023

Recently, I had the pleasure of interacting with Tyler from Rush Order Tees. He provided truly exceptional customer service. From the moment I contacted him, he was attentive, responsive, and went above and beyond to meet my needs. Tyler was patient with my questions, offered clear and concise answers, and followed up with me to ensure that everything was to my satisfaction. The level of attention and care that he provided was truly remarkable and made me feel valued as a customer. I can confidently say that I would recommend this company to anyone in need of their services, and I look forward to doing business with them in the future!

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

We love seeing his name next to all of these stars. Thank you so much fo this lovely review.

California
1 review
0 helpful votes
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Amazing Customer Experience
May 16, 2023

I had questions on embroidery, product and pricing. Tyler went above and behind to help answer all my questions and get my order going. He was amazing to work with, would definitely come back again.

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. We aim for that daily. Thank you for this!

Virginia
1 review
0 helpful votes
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They were able to make a note to change my order and were very polite and responsive.

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy we could help. Thank you!

North Carolina
1 review
0 helpful votes
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NC Admirals Shirts
May 16, 2023

Great and Fast Changes! Needed a few things added and they did it all with no problems! Gets my guys shirts for this upcoming tournament.

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Good luck in the tournament! Thank you for this

Georgia
1 review
0 helpful votes
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Great customer service!
May 16, 2023

We have a shirt that needs a reprint, but we were inquiring about the status of the reprint. Angel was very helpful in tracking down the status of the reprint and letting me know that we will have tracking information by the end of day. Thanks!

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

We are so glad he could help. Thank you!

Texas
1 review
0 helpful votes
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Great help from Tyler!
May 16, 2023

Tyler was huge help in answering all my questions, and guiding me through the steps that would occur after placing an order.

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Tyler is such a valued member here, so glad to see you in good hands! Thank you

Texas
1 review
0 helpful votes
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Great Experience with Tyler H.
May 16, 2023

Tyler H. Was incredibly easy to work with and extremely helpful. I needed quotes for my Vacation Bible School camper shirts. I had already designed the shirt, so he was super quick. Again, Tyler was amazing!

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Vacation Bible School remains one of my favorite childhood memories, but I am admittedly jealous as we never got t shirts! Thank you so much for this lovely review!

Texas
1 review
0 helpful votes
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Good quality, late to arrive
June 15, 2023

The shirts seem to be good quality and printed correctly. The reason for the low rating is because I paid for rush delivery (not the quickest one) but 3rd or 4th option to ensure my shirts would arrive on Thursday for a Saturday event. Unfortunately I only received 2/3's of the shirts as promised with zero communication that there was a delay on the rest of the shirts. The remaining shirts arrived on Monday after the event. When I called they escalated it to a manager and would not allow me to talk to anyone. I asked for a call back. Instead I received an email with notice that they are refunding the rush delivery fee. I do appreciate the refund, but it is now costing me more to distribute the rest of the shirts and disappointed a lot of people that were expecting to receive them on Saturday. The worst part for me that the customer service manager wouldn't take the time to discuss anything with me.

Update: I will now update them to 4 stars as a customer service representative did finally call me back and I feel she listed to my concerns and will take action to improve the process in the future. Still disappointed in the process, but we all make mistakes at times.

Date of experience: May 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Hi Marc,
I am really glad we got a chance to touch base. I truly want people to have a good experience with us and was happy to compensate you for this issue. I appreciate the update to the review and hope we can work together again in the future.

California
1 review
0 helpful votes
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Adding a date
May 16, 2023

Took a less than 15 minutes to have my problem resolved thank you

Date of experience: May 15, 2023
Heather F. — RushOrderTees Rep
over a year old

We do our best to live up to this name sake. Thank you for this!

Connecticut
1 review
0 helpful votes
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GREAT EXPERIENCE
May 15, 2023

Great experience, items arrived two days earlier than expected. Would highly recommend this site to anyone. "Great Jobs ROT's!"

Date of experience: May 15, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this. Thank you so much!