Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RushOrderTees

RushOrderTees

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
grey stargrey stargrey stargrey stargrey star

RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Aya P.
Unfollow Aya P.
Share Review
Report Review

Great service!
July 21, 2023

I was in a rush to get some t-shirts ordered and delivered for an event.
I chatted with Luke through their chat tool and he helped to check their stock and production to ensure that I would get my order in time. He even suggested a small change to order a color that was in stock so that there would not be a delay in my order. Thank you!

Date of experience: July 21, 2023
Heather F. — RushOrderTees Rep
over a year old

Luke is one of our best team members, we lucked out when we found this Jedi Master! Thank you so much

North Carolina
1 review
0 helpful votes
Follow Jake N.
Unfollow Jake N.
Share Review
Report Review

Customer support as it should be.
July 21, 2023

Angel was able to answer all my questions in very timely fashion and helped reassure me that the order I had placed was being worked on and will be delivered at a estimated time.

Date of experience: July 21, 2023
Heather F. — RushOrderTees Rep
over a year old

He really lives up to that name! Thank you for this

California
1 review
0 helpful votes
Follow Austin D.
Unfollow Austin D.
Share Review
Report Review

Quick and easy customer service
July 21, 2023

We'll definitely be ordering from here again. I've reached out with questions twice now and had a response and answer to my question in less than 3 minutes each time. One of the worries that I have with a lot of other services is that the customer service team takes a long time and doesn't always fully understand the question or requires a couple revisions to the question to get the point across. Didn't happen here, each time I asked one question and got the one answer I needed back immediately. You guys definitely train your customer service team well.

Date of experience: July 21, 2023
Heather F. — RushOrderTees Rep
over a year old

Our customer service team is pretty fabulous and we are so glad you experienced why we think so! Thank you for this lovely review

Arizona
1 review
0 helpful votes
Follow Carey S.
Unfollow Carey S.
Share Review
Report Review

Great Customer Service
July 21, 2023

Online team was very responsive and proactive in helping me select options for shirt quality, logos, colors, and effect. I haven't received the shirts yet, but looking forward to another update to comment on how good they look!

Date of experience: July 21, 2023
Heather F. — RushOrderTees Rep
over a year old

Our chat team is pretty top notch, thank you for this feedback!

North Dakota
2 reviews
0 helpful votes
Follow Lindsay S.
Unfollow Lindsay S.
Share Review
Report Review

Thank you for helping me straighten out my order! Great customer service!

Date of experience: July 21, 2023
Heather F. — RushOrderTees Rep
over a year old

Always happy to help, thank you for the feedback!

Massachusetts
1 review
0 helpful votes
Follow Theophania C.
Unfollow Theophania C.
Share Review
Report Review

Helpful
July 20, 2023

Fast and helpful. I didn't wait very long and they pulled up information quickly.

Date of experience: July 20, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. Glad we hit that mark. Thank you

Ohio
1 review
0 helpful votes
Follow Dolores G.
Unfollow Dolores G.
Share Review
Report Review

Mom's Memorial Tee Shirt
July 20, 2023

The first shirt I ordered was wrong, but when I called them and told them they listened to what I said I wanted. They immediately fixed the problem and sent me the corrected tee shirt. It turned out beautifully and I didn't have to wait weeks to get it. They are very committed to making sure that their customers are very happy with their products. I think I will order again with something a little easier to do. Thank you all for a job well done. I love my mom's memorial tee shirt and now she will be with me at my family reunion this weekend.

Date of experience: July 20, 2023
Heather F. — RushOrderTees Rep
over a year old

So happy to hear we were able to fix something that was so special to you. Thank you for the chance to make it right and for this lovely review, look forward to working with you again.

Ohio
1 review
0 helpful votes
Follow Monica U.
Unfollow Monica U.
Share Review
Report Review

Did not assist
August 18, 2023

I explained my question in the chat and was told to send an email with the same information

Date of experience: July 19, 2023
Oklahoma
1 review
0 helpful votes
Follow mamadou H.
Unfollow mamadou H.
Share Review
Report Review

Angel was an Angel
July 19, 2023

Your agent name Angel was really an angel. She answered all my questions efficiently and quickly.

Date of experience: July 19, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this, thank you so much!

Washington
1 review
0 helpful votes
Follow Traci D.
Unfollow Traci D.
Share Review
Report Review

Wow
July 19, 2023

Shirts were amazing! We received many compliments on them and very nice quality! Service was quick and delivered when promised!

Date of experience: July 19, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to hear your shirt was well received, when you look good, we look good! Thank you.

Kentucky
1 review
0 helpful votes
Follow Beverly O.
Unfollow Beverly O.
Share Review
Report Review

Change size in my order
July 18, 2023

Angle was great to work with she help me out I wasnt sure I could change size of my shirt

Date of experience: July 18, 2023
Heather F. — RushOrderTees Rep
over a year old

Sizing unseen can be hard, glad we could make it easy. Thank you

Ohio
1 review
0 helpful votes
Follow Diana X.
Unfollow Diana X.
Share Review
Report Review

Best service ever!
July 18, 2023

Have dealt with them on several occasions and always the best service and ease of creating my last minute brainstorms on shirts!

Date of experience: July 18, 2023
Heather F. — RushOrderTees Rep
over a year old

We admittedly have a lot of fun bringing so many fun things to life, glad you're enjoying. Thank you for this

Colorado
2 reviews
0 helpful votes
Follow Lacy N.
Unfollow Lacy N.
Share Review
Report Review

Order 1933393
July 18, 2023

Super easy to chat with someone, quick and easy! Makes my day so much better :)

Date of experience: July 18, 2023
Heather F. — RushOrderTees Rep
over a year old

Our chat team is full of good folx, so glad you enjoy. Thank you so much!

West Virginia
1 review
0 helpful votes
Follow E . DAVID S.
Unfollow E . DAVID S.
Share Review
Report Review

Angel's Assistance
July 18, 2023

The agent, "Angel," and she provided me exceptional support service in getting the "Shipping Order" unhosed. Mega Kudos to Angel!

Date of experience: July 18, 2023
Heather F. — RushOrderTees Rep
over a year old

Living up to the name! Thank you so much

Texas
1 review
0 helpful votes
Follow Alexis U.
Unfollow Alexis U.
Share Review
Report Review

Angel's Additions
July 18, 2023

I needed 5 additional shirts added to and existing order and my customer rep made the process simple and easy!

Date of experience: July 18, 2023
Heather F. — RushOrderTees Rep
over a year old

We love helping people get their shirts together! Thank you for this

Illinois
1 review
0 helpful votes
Follow Steven U.
Unfollow Steven U.
Share Review
Report Review

Customer service
July 17, 2023

Just had a great conversation with Luke. He checked into my concern and took care of everything. Very patient, caring, and professional.

Date of experience: July 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Luke is really treasure here, glad you got to see why. Thank you so much!

Colorado
1 review
0 helpful votes
Follow Margarita V.
Unfollow Margarita V.
Share Review
Report Review

Cancellation
July 17, 2023

I had to cancel an order so I could make another, larger order that I forgot about. Angel was very helpful!

Date of experience: July 17, 2023
Heather F. — RushOrderTees Rep
over a year old

He really lives up to his name and we are lucky to have him. Thank you for this.

Washington
1 review
0 helpful votes
Follow Ryan Y.
Unfollow Ryan Y.
Share Review
Report Review

Easy order change
July 17, 2023

Forgot a few shirts in our order, Angel made the additions easy on me

Date of experience: July 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Angel is always ready to help people get their shirts together, thank you for this!

Louisiana
1 review
0 helpful votes
Follow KellyJo V.
Unfollow KellyJo V.
Share Review
Report Review

Excellent Customer Service
July 17, 2023

I needed help understanding if I needed to respond to an email concerning my product design. Angel helped me in a timely manner and explained all that I needed to know so that I felt confident. Thank you, Angel, for being so professional and assisting me with great care today!

Date of experience: July 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Happy to hear you were in good hands. Thank you for this!

New Jersey
1 review
0 helpful votes
Follow Caitlin X.
Unfollow Caitlin X.
Share Review
Report Review

Fast Knowledgeable Help
July 14, 2023

Corrected our delivery date and honored our original pricing too despite a glitch in checkout. We look forward to receiving them!

Date of experience: July 14, 2023
Heather F. — RushOrderTees Rep
over a year old

We appreciate the chance to make things right for you, thank you for this!