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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Susan M.
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I ordered a custom hoodie on 10/4/23. I found the perfect style, color and material at Rush Order Tees. They added my chosen graphic...and it arrived on 10/16/23! (Less than 2 weeks!) The entire process was easy and fun, and I definitely will be back to order more items. I highly recommend Rush Order Tees!

Date of experience: October 17, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much

New York
1 review
0 helpful votes
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You guys saved the day
October 17, 2023

Needed to overlay text and didn't know about hidden space characters. Luke kindly enlightened me during our friendly discourse and I was on my way. It's the little things in a good design that stand out and make it special. I know my father-in-law will appreciate his birthday gift even more than he already would have. A+ to the site and team.

Date of experience: October 17, 2023
Heather F. — RushOrderTees Rep
over a year old

We are so glad we could add some happy to you FIL's birthday, thank you for this!

California
1 review
0 helpful votes
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Help with existing order
October 17, 2023

I had some questions regarding some artwork changes and a type of product. Luke was able to answer all my questions and make some changes very quickly and with ease. Very knowledgeable and considerate. I have been using this company for about 9 years and they are so easy to work with.

Date of experience: October 17, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this! Thank you!

Illinois
1 review
0 helpful votes
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Amazing Customer Service
October 16, 2023

I placed an order and didn't realize I ordered a similar color to another shirt my company already gave out in prior years, but Owen was able to get the shirt color changed for me with no issue. Thank you so much for this last minute change!

Date of experience: October 16, 2023
Heather F. — RushOrderTees Rep
over a year old

Always happy to help make sure you are getting something you will love. Thank you for this!

Pennsylvania
1 review
0 helpful votes
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Great service!
October 16, 2023

I was helped by Angel on the live chat and they were able to assist me immediately and adjusted my order. I will definitely order from this company again!

Date of experience: October 16, 2023
Heather F. — RushOrderTees Rep
over a year old

He really does live up to that name. Thank you for this!

Maryland
1 review
0 helpful votes
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Adding an additional item
October 14, 2023

Luke was great. I needed to add an extra hoodie to my order. The process was easy and Luke was super helpful.

Date of experience: October 14, 2023
Heather F. — RushOrderTees Rep
over a year old

We will be forever grateful that he didn't make it to the Tosche Station and made a home here with us. Thank you for this!

New Jersey
1 review
0 helpful votes
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Live Chat is excellent
October 14, 2023
Updated review

Live Chat/Luke was excellent. Quick and timely responses and I had A LOT of questions! TY!

Date of experience: October 14, 2023
Heather F. — RushOrderTees Rep
over a year old

You got questions, Luke got answers! We can not say it enough, the force is strong with him! Thank you for this!


Live Chat was excellent
October 14, 2023
Previous review

Live Chat (Owen) was excellent - Owen answered my order questions quickly and clearly. Highly recommend live chat over calling - calls got dropped and on hold. So far, experience w/ Rush Oder Tees great.

Date of experience: October 14, 2023
Pennsylvania
1 review
0 helpful votes
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Great!
October 14, 2023

Owen was able to help with everything I needed, great experience!

Date of experience: October 14, 2023
Heather F. — RushOrderTees Rep
over a year old

We love to hear this and we will let Owen know he got his name up in stars! Thank you

Arizona
1 review
0 helpful votes
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That's what I call great service...
October 13, 2023

I had to change the design at the last second after I sent the request, I was help by Luke, quick and accurate response from him, great service.

Date of experience: October 13, 2023
Heather F. — RushOrderTees Rep
over a year old

Always happy to help get things how you want them. Thank you for this!

Kentucky
1 review
0 helpful votes
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I created a picture of my son's face with some wording on the bottom. Throughout their design phase, there was nothing indicating that they would not be able to do what their own design page was showing me. When I get the shirt, the image was very dark. Half of the image you couldn't even tell that it was my son it was so dark. I inquired about a possible resolution through their customer experience form. Was promptly responded to within a day.
The result is this. They admitted that they need a higher resolution image, or a vector image in order to do their best. Well, why wasn't that conveyed during the design phase. They just let me pay for a useless shirt and, under the guise of "Due to the custom nature of the goods", they cannot offer a refund even though they admit they will not be able to provide me what I ordered.

Date of experience: October 11, 2023
Canada
1 review
0 helpful votes
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Great customer service
October 11, 2023

This brand definitely has the best customer service ever. Most seamless shopping experience I have ever had.

Date of experience: October 11, 2023
Heather F. — RushOrderTees Rep
over a year old

Real people. Unreal service. Love when our customers confirm this. Thank you!

Utah
1 review
0 helpful votes
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Wonderful
October 11, 2023

They helped me with my question and educated me about future orders. Very nice and helpful!

Date of experience: October 11, 2023
Heather F. — RushOrderTees Rep
over a year old

Always happy to help, thank you for your feedback!

Michigan
1 review
0 helpful votes
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Customer service
October 11, 2023

Had a concern with my order shipment date. They clarified it in less than 5 minutes and ensured it would be shipped on time

Date of experience: October 11, 2023
Heather F. — RushOrderTees Rep
over a year old

We do our best to move as fast as you need, glad we could help. Thank you!

Canada
1 review
0 helpful votes
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Smooth and Quick process
October 10, 2023

I had a fairly large custom order, and the rep, Luke, helped with every step without hesitation and as quick as possible. A completely seamless process, it was a pleasure to work with them!

Date of experience: October 10, 2023
Heather F. — RushOrderTees Rep
over a year old

Love to see you were in great hands with that master of the force! Thank you so much for this

Tennessee
1 review
0 helpful votes
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Great experience, fast service. Luke identified the issue and resolved it for me in mere seconds.

Date of experience: October 9, 2023
Heather F. — RushOrderTees Rep
over a year old

Fast and fresh! Thank you so much

Maryland
1 review
0 helpful votes
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Honoring A Fallen Solider Mom
October 9, 2023

My order did not reflect the military discount.Spoke with Luke virtual employee and handled the error in minutes. I lost my son station in Japan so
It was very kind of Luke to honor him.He was very kind and patient and very apologetic
But the irony is I never mentioned to Luke that my son passed away. How beautiful is that. Meaning good customer service still exist. Thank you Luke

Date of experience: October 9, 2023
Heather F. — RushOrderTees Rep
over a year old

We love hearing the personal stories behind the tees we make. We very much appreciate this touching review, thank you so much!

Florida
1 review
0 helpful votes
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Great Customer Service
October 9, 2023

Luke is a kind and knowledgeable agent. He's also very patient. Without realizing it, I basically asked the same question in a new way and he didn't express any irritation or impatience, even subtly. This is rare, lol. I'm glad he has my account and would prefer any referrals go to him!

Date of experience: October 9, 2023
Heather F. — RushOrderTees Rep
over a year old

The force is strong with him and we are grateful for him being on our side. Thank you so much for this, we will pass this along to him!

New Jersey
1 review
0 helpful votes
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Awesome job!
October 8, 2023

Overall the whole process of designing and ordering printed items was fairly easy. Did experience a few glitches but customer support was great and resolved issues quickly. I was on a tight deadline, so didn't have a lot of time to finesse my project, but still got all the items as promised. My only complaint was that I had made changes to my project and got confusing information about getting the updated proofs (which I never got, prior to going to production) and items going into production. But, none the less, the printing came out as expected. Good job!

Date of experience: October 8, 2023
Heather F. — RushOrderTees Rep
over a year old

So glad we could get you a product you love even if there were a few glitches along the way. Thank you for your patience and for this lovely feedback.

Virginia
1 review
0 helpful votes
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Patient and Helpful
October 7, 2023

We are a 501C3 with limited funds, and these Ts and jerseys were critical to the success of my inaugural event yesterday. Everyone LOVED the jerseys I was able to create with the simple design process! The volunteers commented their t-shirts were soft and comfortable and the heather purple is a beautiful shade. Most importantly, I appreciate the extra work required on their part to patiently work out a solution in the 11th hour. My concerns were met with kindness and I felt valued as a person throughout the entire experience.

Date of experience: October 7, 2023
Heather F. — RushOrderTees Rep
over a year old

We really cant thank you enough for taking the time to write such a lovely review. We pride ourselves on service and hearing feedback like this means a lot to us. So happy to hear your shirts were so well oved, thank you so much for this!

Canada
1 review
0 helpful votes
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#2022975
October 7, 2023

Fast and professional.
Very pleasant and satisfying. Thank you.

Date of experience: October 7, 2023
Heather F. — RushOrderTees Rep
over a year old

Always happy to help, thank you for this!