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RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.
RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.
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My shirts somehow got lost in shipping. After calling Customer Service they made sure I had my shirts by the time I needed them. They were respectful, kind, and worked as a team to make sure I had the best costumer service. The graphics were fantastic, and the shirts were a good quality and comfortable. I used to be a race director. I would order a thousand shirts at a time. This company has great graphic to choose from and their Customer Service is exceptional. What more could you ask for? I would highly recommend them.
UPDATE: I decided to add 2 stars because I was eventually provided with correct prints (still too late for my event) as well as a full refund. I do want to mention, however, that it is a little shameful this only came AFTER I left my original poor review. I doubt it would have happened otherwise. Overall, the product offered is quality when done correctly and they made a decent effort to make things right, even if it was just to help their reviews.
I ordered 4 aprons. One of the 4 was almost printed correctly, and the other 3 were clearly printed when one of the colors was low. I understand things happen, so I politely provided pictures and requested replacements. When the replacement arrived, I received one medium T-shirt with a graphic I have never seen before in my life. I contacted customer service again, provided pictures including the shipping label with my correct name and shipping address. I let them know I need my correct aprons in the next couple days so that I have them for the event. They said they couldn't get them to me in time, and advised me they could send me replacements that would arrive the day after the event, or I could send back the items for a refund. I checked on the website the same day, and if I had ordered new aprons after being told they wouldn't arrive until after, I would be able to pay extra for rush shipping and have them delivered the day BEFORE my event. I demanded they ship new aprons to me with the rushed shipping, and now they are either dragging behind or ignoring me. Guess I'll have to use the crappy original prints at the event. If they fix this in time, or refund me for used aprons, then I'll come back and edit this review.
Hi Elijah,
So sorry this has been your experience! I know you've been in contact with Hope from our Customer Experience Team and she was able to rectify the situation. If you need anything further feel free to reach out to me directly.
- Alyssa, Customer Experience Manager
[email protected]
Nancy Contreras from customer service was incredibly helpful. We had a minor problem with the delivery and she took care of it right away without any questions asked. She made my buying experience with RO extremely positive. Many thanks, Nancy.
Thank you for the feedback Mac! Nancy is wonderful and we are always happy to help!
The shirts, as usual are excellent. The only issue was that they arrived later than expected. I, too look forward to purchasing more shirts, etc., from you. Now I will give you free advertising.
Hi Etheridge,
So happy you loved the shirts! I do see we discounted the order due to the delay. I'll have another member of our Customer Experience Team reach out to you directly to get this resolved.:)
- Alyssa, Customer Experience Manager
The rush order part is very much true after ordering from this company. But when received I was completely taken aback of the quality of the shirt. Very happy with my order and I will be ordering from this online store again.
Hi Christopher! Thank you for your feedback! We are so happy to hear that you were satisfied with your recent order and we look forward to working with you on your future orders as well!
I've ordered before and the team at Rush Order Tees is incredibly helpful, knowledgeable and so pleasant.
This order was time critical. I had them expedited. When my order came, I realized I ordered incorrect sizes.
I called Customer Service and described my dilemma. Well, they did the shirts again and RUSHED the shirts to me with expedited shipping at a reduced price. Doesn't get better than them.
I recently ordered a t-shirt form Rush Order Tees and it was received earlier than anticipated. It was only after the t-shirt was received that the recipient informed me that I had ordered the incorrect size. I reached out to the company and even though they didn't make the mistake, they were very understanding of the situation and we were able to work out a solution. I would definitely use them again.
Hi Jeremy! Thank you for the feedback! We are always happy to help :)
Great customer service. Very happy with product. Will order here again.
Awesome! So happy to hear :)
I ordered two similar but different print. At the beginning team was confused and sent me same prints. But customer service and whole team figured out it quickly and at their own.
Appreciate and Respect that! And quality of T-shirt and print is real great! Thank you!
Hi Pavlo! Thank you for your feedback :) We are always happy to help, especially if it is our mistake :)
First off, the product quality from RushOrderTees Is phenomenal. Second, there was a slight issue with my order (I was missing one item), and BOOM… I never had an easier experience getting in touch with their Support Team and they made sure that things were rectified to my satisfaction. I Love This Company! What a great find!
Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.
Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!
Hey Curt, thank you so much for the feedback :) We are so happy to hear you are so happy with our products and we look forward to working with you on all of your future orders!
I have ordered three different items and all three have been met with exceptional quality. Customer service and shipment time are outstanding.
Thank you for your feedback! We are so happy to hear you have had such a great experience and we look forward to working with you in the future :)
I accidentally ordered the incorrect long sleeve T-shirt. I didn't realize it until the wrong one arrived. Understandably, I couldn't return the T-shirt because it was my mistake. I reached out to Customer Service and they got back to me very quickly via email. They offered me a discount code to purchase the one I wanted, which I was appreciative of. They actually ended up paying for the T-shirt as a one time courtesy. Many companies would not care enough about a very small order, but they did. They've got my business!
Hey Kasey! Thanks for the feedback :) We are always happy to help!
These guys are amazing. I worked in a place that we were third party for emroidery and other printed items. I knew about having logos that were problematic to embroidery etc.
The first test order came in and the embroidery lines were very thin. My logo in that area is very thin. I asked them if it was the file or their process, so that I could fix the design if needed. They were very honest and said that they could fix the issue.
They immediately got started and shipped the reprint very fast. The new hats look amazing!
Hey C.E. Thank you for your review! We don't always get it right, but if we don't we are always happy to help work out a solution :)
I ordered a custom shirt from RushOrderTees. I have very specific challenges as I'm allergic to polyester dyes and I'm 6'7. The 100% cotton shirt I ordered is not only great quality but it fits me amazing. Could not be happier!
I had an ill-fitting large uniform top on a 2XL body. I screen shot it and sent it to Rush Order Tees to see if I could get a 2XL that was close to the pattern on the original uniform. The picture I took was not that great, wrinkles showed and the picture wasn't the exact same shade as the tee that I cropped it onto. I was pleasantly surprised to see that the designers at Rush Order cleaned up the image and sent me a high quality tee that should serve me well on the field. This is the second time I have ordered a high quality product from Rush Order Tees and wouldn't hesitate to do so again.
Hey Joe! Thank you so much for your feedback! We are so happy to hear you were satisfied with your recent order and we look forward to helping you with your future orders as well :)
Looking for some work coats with my company logo EMBROIDERED on it, found this company, ordered a single sample Carhartt coat for a very reasonable price with their logo embroidered where I would have my logo embroidered if I were to decide to have them make my jackets. All went smoothly, shipping time was as stated and when I received the jacket there was a flyer/insert with big bold lettering that said "YOU'VE RECEIVED A FREE HD DIGITAL UPGRADE!" and some other phrases littered with buzz words aimed at getting me hyped about this "FREE DIGITAL HD UPGRADE!"
"Cool!" I thought...until I unfolded the coat and took a look at the logo that was to be an example of how my logo would look if I chose to place an order...the embroidered white thread lettering had been "DIGITAL HD UPGRADED!" to basic white screen print lettering...which has peeled and flaked off after a few washes leaving a faint white smudged stain that looks like a bird did a fly-by...needless to say I decided against placing my order with RushOrderTees, however all is not lost as I still have a decent Carhartt coat that I paid less than retail...probably just get a patch and put it over the white screen print mess.
Hi Jason, Thank you for your feedback. I reached out to you personally via email. Please contact us at [email protected] and one of our team members will be happy to help!
Best,
Laura W
Customer Experience Team
1-800-620-1233
I made a custom sweatshirt for my boyfriend, paid express shipping, not only was it exactly what I envisioned, but it arrived a day early! It's very user friendly and comes out true to image on the computer. They give you different quality options and it was super easy. I loved the design notes option so you can make sure to convey what you're looking for and the chat option for FAQ was super helpful. Thank you!
Hey Jax! We are so happy to hear you had a great experience :)
I ordered one custom designed tshirt from RushOrder Tees. First of all I love that I can order just ONE shirt and that there isn't a minimum requirement. The design process was super easy and the shirt was shipped quickly. There was a slight snafu during delivery so I contacted their help department. Melissa was very helpful and got back to me quickly and the problem was resolved. I will continue to purchase my custom shirts here!
I needed to make sure our order was received a few days earlier and they went above and beyond to make sure our needs were met!
So happy we were able to help out Heather!
Answer: They are very legit. You should go to them first. And second if the first time doesn't work.
Answer: Easy to get a hold of them but they still are unhelpful
Answer: Super easy! I had concerns about my design and wanted to see if they could reprint it in a larger font. I just reached out to the chatting service on their website, then received an email explaining my options within five minutes.
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HI Cathy! Thank you for your feedback! We are so happy to hear that you were so pleased with the service you received and product quality :) We look forward to working with you in the future!