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RushOrderTeesReviews 1,871

4.9

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.9 stars from 1,871 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 4th among T Shirts sites.

service
141
value
111
shipping
103
quality
174
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Cathy W.
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My shirts somehow got lost in shipping. After calling Customer Service they made sure I had my shirts by the time I needed them. They were respectful, kind, and worked as a team to make sure I had the best costumer service. The graphics were fantastic, and the shirts were a good quality and comfortable. I used to be a race director. I would order a thousand shirts at a time. This company has great graphic to choose from and their Customer Service is exceptional. What more could you ask for? I would highly recommend them.

Date of experience: May 2, 2024
Laura W. — RushOrderTees Rep
over a year old

HI Cathy! Thank you for your feedback! We are so happy to hear that you were so pleased with the service you received and product quality :) We look forward to working with you in the future!

Tennessee
1 review
0 helpful votes
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UPDATED: Proceed with Caution
May 11, 2024

UPDATE: I decided to add 2 stars because I was eventually provided with correct prints (still too late for my event) as well as a full refund. I do want to mention, however, that it is a little shameful this only came AFTER I left my original poor review. I doubt it would have happened otherwise. Overall, the product offered is quality when done correctly and they made a decent effort to make things right, even if it was just to help their reviews.

I ordered 4 aprons. One of the 4 was almost printed correctly, and the other 3 were clearly printed when one of the colors was low. I understand things happen, so I politely provided pictures and requested replacements. When the replacement arrived, I received one medium T-shirt with a graphic I have never seen before in my life. I contacted customer service again, provided pictures including the shipping label with my correct name and shipping address. I let them know I need my correct aprons in the next couple days so that I have them for the event. They said they couldn't get them to me in time, and advised me they could send me replacements that would arrive the day after the event, or I could send back the items for a refund. I checked on the website the same day, and if I had ordered new aprons after being told they wouldn't arrive until after, I would be able to pay extra for rush shipping and have them delivered the day BEFORE my event. I demanded they ship new aprons to me with the rushed shipping, and now they are either dragging behind or ignoring me. Guess I'll have to use the crappy original prints at the event. If they fix this in time, or refund me for used aprons, then I'll come back and edit this review.

Date of experience: April 30, 2024
Alyssa S. — RushOrderTees Rep
over a year old

Hi Elijah,

So sorry this has been your experience! I know you've been in contact with Hope from our Customer Experience Team and she was able to rectify the situation. If you need anything further feel free to reach out to me directly.

- Alyssa, Customer Experience Manager
[email protected]

Maine
1 review
0 helpful votes
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I'm top of her game
May 7, 2024

Nancy Contreras from customer service was incredibly helpful. We had a minor problem with the delivery and she took care of it right away without any questions asked. She made my buying experience with RO extremely positive. Many thanks, Nancy.

Date of experience: April 22, 2024
Laura W. — RushOrderTees Rep
over a year old

Thank you for the feedback Mac! Nancy is wonderful and we are always happy to help!

California
1 review
0 helpful votes
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Better late than never
April 21, 2024

The shirts, as usual are excellent. The only issue was that they arrived later than expected. I, too look forward to purchasing more shirts, etc., from you. Now I will give you free advertising.

Date of experience: April 11, 2024
Alyssa S. — RushOrderTees Rep
over a year old

Hi Etheridge,

So happy you loved the shirts! I do see we discounted the order due to the delay. I'll have another member of our Customer Experience Team reach out to you directly to get this resolved.:)

- Alyssa, Customer Experience Manager

California
2 reviews
0 helpful votes
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Fantastic
April 21, 2024

The rush order part is very much true after ordering from this company. But when received I was completely taken aback of the quality of the shirt. Very happy with my order and I will be ordering from this online store again.

Date of experience: April 11, 2024
Laura W. — RushOrderTees Rep
over a year old

Hi Christopher! Thank you for your feedback! We are so happy to hear that you were satisfied with your recent order and we look forward to working with you on your future orders as well!

New York
1 review
0 helpful votes
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I've ordered before and the team at Rush Order Tees is incredibly helpful, knowledgeable and so pleasant.
This order was time critical. I had them expedited. When my order came, I realized I ordered incorrect sizes.
I called Customer Service and described my dilemma. Well, they did the shirts again and RUSHED the shirts to me with expedited shipping at a reduced price. Doesn't get better than them.

Date of experience: March 30, 2024
Florida
1 review
0 helpful votes
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Amazing Service!
April 6, 2024

I recently ordered a t-shirt form Rush Order Tees and it was received earlier than anticipated. It was only after the t-shirt was received that the recipient informed me that I had ordered the incorrect size. I reached out to the company and even though they didn't make the mistake, they were very understanding of the situation and we were able to work out a solution. I would definitely use them again.

Date of experience: March 27, 2024
Laura W. — RushOrderTees Rep
over a year old

Hi Jeremy! Thank you for the feedback! We are always happy to help :)

Michigan
1 review
0 helpful votes
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Great customer service
April 3, 2024

Great customer service. Very happy with product. Will order here again.

Date of experience: March 24, 2024
Laura W. — RushOrderTees Rep
over a year old

Awesome! So happy to hear :)

California
1 review
0 helpful votes
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Absolutely glad!
March 30, 2024

I ordered two similar but different print. At the beginning team was confused and sent me same prints. But customer service and whole team figured out it quickly and at their own.
Appreciate and Respect that! And quality of T-shirt and print is real great! Thank you!

Date of experience: March 19, 2024
Laura W. — RushOrderTees Rep
over a year old

Hi Pavlo! Thank you for your feedback :) We are always happy to help, especially if it is our mistake :)

Canada
1 review
0 helpful votes
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What great service!
March 23, 2024

First off, the product quality from RushOrderTees Is phenomenal. Second, there was a slight issue with my order (I was missing one item), and BOOM… I never had an easier experience getting in touch with their Support Team and they made sure that things were rectified to my satisfaction. I Love This Company! What a great find!

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
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OUTSTANDING!
March 23, 2024

Rush Order Tees is the best T-Shirt shop on the internet. There are many that are capable of creating a nice t-shirt for you. But I know of only one other that has the many different functions to truly make your t-shirt amazing. That one is BlueCottom, they're great, but their prices are outrageous, twice as much as Rush Order Tees.

Do you want to create your own fantastic t-shirt? Go with Rush Order Tees, you won't be sorry!

Date of experience: March 12, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey Curt, thank you so much for the feedback :) We are so happy to hear you are so happy with our products and we look forward to working with you on all of your future orders!

Indiana
1 review
0 helpful votes
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Excellent!
March 21, 2024

I have ordered three different items and all three have been met with exceptional quality. Customer service and shipment time are outstanding.

Date of experience: March 11, 2024
Laura W. — RushOrderTees Rep
over a year old

Thank you for your feedback! We are so happy to hear you have had such a great experience and we look forward to working with you in the future :)

California
1 review
0 helpful votes
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Phenomenal Customer Servicr
March 7, 2024

I accidentally ordered the incorrect long sleeve T-shirt. I didn't realize it until the wrong one arrived. Understandably, I couldn't return the T-shirt because it was my mistake. I reached out to Customer Service and they got back to me very quickly via email. They offered me a discount code to purchase the one I wanted, which I was appreciative of. They actually ended up paying for the T-shirt as a one time courtesy. Many companies would not care enough about a very small order, but they did. They've got my business!

Date of experience: March 7, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey Kasey! Thanks for the feedback :) We are always happy to help!

Utah
1 review
0 helpful votes
Follow C V.
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These guys are amazing. I worked in a place that we were third party for emroidery and other printed items. I knew about having logos that were problematic to embroidery etc.

The first test order came in and the embroidery lines were very thin. My logo in that area is very thin. I asked them if it was the file or their process, so that I could fix the design if needed. They were very honest and said that they could fix the issue.

They immediately got started and shipped the reprint very fast. The new hats look amazing!

Date of experience: March 5, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey C.E. Thank you for your review! We don't always get it right, but if we don't we are always happy to help work out a solution :)

Iowa
1 review
0 helpful votes
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I ordered a custom shirt from RushOrderTees. I have very specific challenges as I'm allergic to polyester dyes and I'm 6'7. The 100% cotton shirt I ordered is not only great quality but it fits me amazing. Could not be happier!

Date of experience: March 5, 2024
Ohio
1 review
0 helpful votes
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T-shirt Better Than Expected
February 28, 2024

I had an ill-fitting large uniform top on a 2XL body. I screen shot it and sent it to Rush Order Tees to see if I could get a 2XL that was close to the pattern on the original uniform. The picture I took was not that great, wrinkles showed and the picture wasn't the exact same shade as the tee that I cropped it onto. I was pleasantly surprised to see that the designers at Rush Order cleaned up the image and sent me a high quality tee that should serve me well on the field. This is the second time I have ordered a high quality product from Rush Order Tees and wouldn't hesitate to do so again.

Date of experience: February 28, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey Joe! Thank you so much for your feedback! We are so happy to hear you were satisfied with your recent order and we look forward to helping you with your future orders as well :)

Tennessee
1 review
0 helpful votes
Follow JASON W.
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Looking for some work coats with my company logo EMBROIDERED on it, found this company, ordered a single sample Carhartt coat for a very reasonable price with their logo embroidered where I would have my logo embroidered if I were to decide to have them make my jackets. All went smoothly, shipping time was as stated and when I received the jacket there was a flyer/insert with big bold lettering that said "YOU'VE RECEIVED A FREE HD DIGITAL UPGRADE!" and some other phrases littered with buzz words aimed at getting me hyped about this "FREE DIGITAL HD UPGRADE!"
"Cool!" I thought...until I unfolded the coat and took a look at the logo that was to be an example of how my logo would look if I chose to place an order...the embroidered white thread lettering had been "DIGITAL HD UPGRADED!" to basic white screen print lettering...which has peeled and flaked off after a few washes leaving a faint white smudged stain that looks like a bird did a fly-by...needless to say I decided against placing my order with RushOrderTees, however all is not lost as I still have a decent Carhartt coat that I paid less than retail...probably just get a patch and put it over the white screen print mess.

Date of experience: February 24, 2024
Laura W. — RushOrderTees Rep
over a year old

Hi Jason, Thank you for your feedback. I reached out to you personally via email. Please contact us at [email protected] and one of our team members will be happy to help!
Best,
Laura W
Customer Experience Team
1-800-620-1233

Kentucky
1 review
0 helpful votes
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HIGHLY RECOMMEND!
February 21, 2024

I made a custom sweatshirt for my boyfriend, paid express shipping, not only was it exactly what I envisioned, but it arrived a day early! It's very user friendly and comes out true to image on the computer. They give you different quality options and it was super easy. I loved the design notes option so you can make sure to convey what you're looking for and the chat option for FAQ was super helpful. Thank you!

Date of experience: February 20, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey Jax! We are so happy to hear you had a great experience :)

Texas
1 review
0 helpful votes
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Great experience!
February 8, 2024

I ordered one custom designed tshirt from RushOrder Tees. First of all I love that I can order just ONE shirt and that there isn't a minimum requirement. The design process was super easy and the shirt was shipped quickly. There was a slight snafu during delivery so I contacted their help department. Melissa was very helpful and got back to me quickly and the problem was resolved. I will continue to purchase my custom shirts here!

Date of experience: February 8, 2024
Utah
1 review
0 helpful votes
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Great customer service!
February 7, 2024

I needed to make sure our order was received a few days earlier and they went above and beyond to make sure our needs were met!

Date of experience: February 7, 2024
Laura W. — RushOrderTees Rep
over a year old

So happy we were able to help out Heather!