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RushOrderTees

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Customer Service with Owen
May 31, 2024

He was very helpful and helped clarify and resolve my concerns over order issues.

Date of experience: May 21, 2024
Laura W. — RushOrderTees Rep
over a year old

So glad to hear :)

Florida
1 review
0 helpful votes
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Had questions and the chat option helped me get an even bigger savings! Thanks Geraldine!

Date of experience: May 21, 2024
Laura W. — RushOrderTees Rep
over a year old

Happy to help, Jeff!

Colorado
1 review
0 helpful votes
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Friendly customer service
May 31, 2024

A customer service representative gave me 10% off my first order. For a softball team of educators, this was a home run!

Date of experience: May 21, 2024
Laura W. — RushOrderTees Rep
over a year old

Happy to help Richard!

Virginia
1 review
0 helpful votes
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Josh was Amazing
May 31, 2024

I needed help with a substitute item and a large order.
This was my first time using your services and I will absolutely be using it again.
Josh was so helpful, kind, efficient. Great Job

Date of experience: May 21, 2024
Laura W. — RushOrderTees Rep
over a year old

Awesome to hear Andris!

Colorado
1 review
0 helpful votes
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Justyne was so helpful
May 30, 2024

Justyne answered all my questions promptly and helped me get my order placed! So helpful.

Date of experience: May 20, 2024
Laura W. — RushOrderTees Rep
over a year old

Hey Caroline, Thank you for the positive feedback :)

California
6 reviews
11 helpful votes
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WORTH IT
May 29, 2024

Very impressed with the level of service I received. These ppl go out of their way to make sure you get exactly what you want. The shirts are quality... Highly recommend. A++

RushOrderTees attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2024
Laura W. — RushOrderTees Rep
over a year old

Hi Tracy, Thank you for your feedback! I did just try reaching you and left a voicemail to help get this resolved for you quickly! Please reach out to me directly at 1-800-620-1233 and I would be happy to help get this corrected for you!
Best,

Laura Wojtusik
The Customer Experience Team

O: 800-620-1233

Massachusetts
1 review
0 helpful votes
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Awesome!
May 28, 2024

Helped with the concern about urging the delivery of item

Date of experience: May 18, 2024
Laura W. — RushOrderTees Rep
over a year old

Glad we could help!

Oregon
1 review
0 helpful votes
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Seamless and accommodating
May 28, 2024

I was able to design my shirts with ease, and even share my designs with my cofounder before ordering, which made the process streamlined and seamless. Rush Order was communicative and very accommodating with some specific design requests, and made me feel taken care of. Will certainly be ordering from them again!

Date of experience: May 17, 2024
Laura W. — RushOrderTees Rep
over a year old

So happy to hear :)

Idaho
1 review
0 helpful votes
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LUKE is the BOMB.COM
May 27, 2024

Thank you to Luke for helping me with my order today. I was in a last minute frenzy to get these t-shirts ordered for an upcoming event and he directed me through the process with ease. Thank you, Luke for your kindness and patience with me in this process.

Date of experience: May 17, 2024
Laura W. — RushOrderTees Rep
over a year old

Luke is the BOMB :)

1 review
0 helpful votes
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Luke the Chat Master!
May 27, 2024

Luke was assisting me in chat while I was having issues with my payment going through. The bank I work for had blocked the transaction thinking it was for personal use. Luke waited patiently while I called 2 different departments and finally got the hold removed. What I thought would be an instant re-try, turned out to be that I needed to wait 30 more minutes before I tried again. Luke was so nice to wait in the chat when most companies just end the chat and you have to start all over on what the problem was. He even said he would check back to see if it was successful! Super awesome customer service and so glad I was able to give him a shout out!

Date of experience: May 17, 2024
Laura W. — RushOrderTees Rep
over a year old

So happy to hear Luke was able to help assist!

New York
1 review
0 helpful votes
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Thanks!
May 26, 2024

We had an issue with USPS and it was clear our shirts would not arrive on time for our event. RushOrderTees reprinted our shirts and overnighted them so that we would get them in time. And they looked great. Excellent customer service!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Always happy to help!

California
1 review
0 helpful votes
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I needed help with an alteration with a reorder. Josh Ferra, was able to get exactly what I needed within minutes! I was actually amazed at how easy it was! Great work and professionalism. Top-notch customer service!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Thank you Steve!

California
1 review
0 helpful votes
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Reactivating order
May 26, 2024

The rep was very helpful and able to reactivate our link to pay the order

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Glad to hear :)

Texas
1 review
0 helpful votes
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So helpful!
May 26, 2024

Geraldine was so helpful in finding the best solution to ensure our fan gear is delivered in time for the start of our boys baseball season! We will definitely be using Rush Order Tees again! Thank you!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Geraldine is great!

Florida
1 review
0 helpful votes
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Customer Service is amazing!
May 26, 2024

Geraldine was so helpful and was very quick to take care of my question/needs!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Awesome!

Florida
1 review
0 helpful votes
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Great customer service!
May 26, 2024

Geraldine was very helpful in providing two separate quotes for me for the t-shirts I was looking to purchase! Thank you, RushOrderTees!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Happy to help!

Oregon
1 review
0 helpful votes
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Tshirt Questions
May 26, 2024

My questions were answered by the agent and was well informed of discounts.

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Glad to hear :)

Virginia
1 review
0 helpful votes
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Justyne
May 26, 2024

She was awesome to work with. She was able to guide me through the process

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Justyne is Awesome!

Texas
1 review
0 helpful votes
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Excellent Service
May 26, 2024

I dealt with 2 different agents while we decided on design and sizing. Both reps were outstanding. They made the process extremely easy, checked that our design would work and did everything to make processing the order easy as well. We order a lot of shirts and jackets for our employees and our sponsors and after this, we will continue to use this company.

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Thank you for your feedback and we look forward to working with you in the future!

Alabama
1 review
0 helpful votes
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Easy and Fast
May 26, 2024

Fast and easy to order from as always! Thank you to the whole team at rush order tees!

Date of experience: May 16, 2024
Laura W. — RushOrderTees Rep
over a year old

Thanks Mike! We are always happy to help!