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RushOrderTees

4.6

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
142
value
112
shipping
104
quality
175
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Mark V.
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Easy to use, awesome shirts
January 17, 2025

I had designed some shirts, and they looked very good, besides one design was misprinted, but they sent me a free replacement. Designing the shirts made sense, and they turned out good.

Date of experience: January 6, 2025
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing this, Mark! We're glad to hear the designs turned out well and that the issue with the misprint was resolved quickly. We appreciate your feedback and look forward to working with you again!

New Jersey
1 review
0 helpful votes
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Fabulous!
January 8, 2025

I ordered several T-shirts as X-mas gifts! They were worth the price. They are well made & a heavy cotton! No regrets!

Date of experience: December 29, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Marcia! We’re thrilled to hear you're happy with your T-shirts and that they made great Christmas gifts. We appreciate your feedback and look forward to your next order!

Colorado
1 review
0 helpful votes
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Sweatshirt
January 8, 2025

After notifying about my order I'm satisfied with the way they're replacing my item!

Date of experience: December 28, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Miranda! We’re glad to hear that you're satisfied with the resolution and that your item is being replaced. We appreciate your patience and look forward to serving you again!

California
1 review
0 helpful votes
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Best company for my business
January 8, 2025

I ordered a sweater that turned out to be too small, but the Rush Order Tees handled the situation perfectly. They're replacing it with the right size at no extra cost. Really appreciate their quick response and great customer service!

Date of experience: December 28, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Fer! We're thrilled to hear you're satisfied with your order and that you keep returning. We appreciate your recommendation and look forward to serving you again!

Oregon
1 review
0 helpful votes
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Dellightful experience.
January 7, 2025

I am so impressed not only with this company but with their customer service. I felt there might be a problem with the decal on the shirt that I ordered. I sent in the requested photograph, and they sent me an email stating they were remaking the shirt. This is the second custom shirt I have had made through RushOrderTees, and I can promise it won't be the last.

Date of experience: December 28, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the kind words, Barbara! We're so glad to hear you had a delightful experience and that we were able to address your concern quickly. We look forward to your next order!

Illinois
1 review
0 helpful votes
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Called up customer service and wanted to add on to a previous order - this was no problem for em! Actually, the shirt design turned out better than I had talked about, so have my new workout/running shirt for 2025 - and the Chicago Marathon!
Thanks again for your help! Can't wait to reorder!

Date of experience: December 27, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Sid! We're thrilled to hear your shirt design turned out even better than expected and that you're all set for the Chicago Marathon. We look forward to your next order!

Oklahoma
1 review
0 helpful votes
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Trippy Donovan T-Shirt
January 5, 2025

Finding quality t-shirts featuring an image of sixties psychedelic rock star Donovan has proven to be difficult. Fortunately, the customized Donovan t-shirt I ordered from Rush Order Tees is exactly what I had been looking for. The professional artistry involved in applying the specific image I selected to one of their top-quality t-shirts is fantastic. I will definitely do business with RUSH ORDER TEES again.

Date of experience: December 26, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing your experience, Daniel! We're thrilled to hear you found the perfect t-shirt with us. It’s great knowing that the quality and design matched your expectations. We look forward to working with you again in the future!

Washington
1 review
0 helpful votes
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Last min shopper
January 3, 2025

I am floored. I'm seriously more than satisfied with my recent experience. The inclusive sizing helped me with the perfect gift. You carry the exact brand and size of sweatshirt I needed for my brother. The design studio was incredibly easy to use. The designers read my mind and helped remove a black boundary I didn't want to print. The image quality is gorgeous. The ability to get this level of output on a single item for a very fair price was seriously so fun. Great work. We're so happy.

Date of experience: December 24, 2024
Alyssa S. RushOrderTees Rep
over a year old

We appreciate the kind words, Angela! We're thrilled that everything came together perfectly for your brother’s gift. It’s great to know the design process was smooth and the quality exceeded your expectations. Looking forward to your next order!

Indiana
1 review
0 helpful votes
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Outstanding service
January 1, 2025

Customer service was a pleasure to work with when I had an issue with my order they went beyond what they had to to make me happy and get my items to me. Items were great and couldn't be happier with them. Will shop again.

Date of experience: December 22, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing this! We’re glad our team went above and beyond to resolve the issue and get your items to you. We’re thrilled you’re happy with them and look forward to serving you again!

Rhode Island
1 review
0 helpful votes
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Great Company
December 31, 2024

I ordered a custom designed shirt for xmas, and the proofs looked great. When I got it, it was a little off - no problem. They made a link super easy where I cpuld take pictures to show them, and contacted me within 24hrs to let mecknow they'd replace it and make it correct. So if you have concerns, don't. If it doesn't come

Date of experience: December 21, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing this, Bryan! We’re thrilled to hear that your concerns were addressed quickly and everything was resolved. We’re always here to ensure you get exactly what you need. Looking forward to assisting you again!

Minnesota
1 review
0 helpful votes
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Disappointing
December 29, 2024

I placed four orders on November 27th for our company holiday party scheduled for December 19th. When I placed the order, I clearly specified the date I needed the items to arrive, and the company confirmed delivery before December 19th.

First issue: Two days after I placed and paid for the order, I was told one of the items was out of stock. Why wasn't your website updated to reflect availability? They offered me a "similar" product as a replacement. Initially, the replacement looked cheaper, but they assured me it was actually more expensive than the original product, so I reluctantly agreed to avoid delays. When it arrived, the replacement product was completely different and far inferior to what I had ordered—absolutely unacceptable.

This wasn't even the first time. Last year, they pulled a similar stunt by replacing items at the last minute with products in a different color due to stock issues.

The major issue now: Tomorrow is the day of our event, and one of the larger orders—critical for our party—has still not arrived. The tracking says it only just left a shipping facility in California today (12/18), and I'm in Minnesota. There is no way it will arrive on time.

To make matters worse, their customer service is terrible. I called twice today. The first time, I waited 7-8 minutes before hanging up because I had other responsibilities. The second time, after waiting 5-6 minutes, the call was dropped, or they hung up on me.

This experience has been incredibly disappointing, and I will never do business with this company again. I would strongly advise others to think twice before ordering from them.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Awesome Customer Service!
December 28, 2024

I already loved the product had an issues with one of my shirts and they were very quick to reply and offer to fix the issue! Will definitely order again! Thank you!

Date of experience: December 18, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Sandy! We’re glad we could quickly resolve your issue and that you’re happy with the product. Looking forward to your next order!

Texas
1 review
0 helpful votes
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Excellent Customer Service
December 27, 2024

My shirt order for my business came in with the printing being see-through instead of opaque. I messaged customer service and they did an excellent job of quickly re-doing and sending replacements. Very easy to work with. New shirts are perfect.

Date of experience: December 17, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Michelle! We're happy to hear our customer service team resolved the issue quickly and got your replacement shirts to you. We appreciate your feedback and are glad you’re satisfied with the new shirts!

North Carolina
1 review
0 helpful votes
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Lonely sniper.
December 23, 2024

It's light & your skin can breathe comfortably. Beautiful made. Outstanding!

Date of experience: December 13, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Robert! We're glad to hear you're enjoying the comfort and quality of the product. We appreciate your feedback and look forward to serving you again!

Colorado
1 review
0 helpful votes
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Grandson special
December 21, 2024

A pleasure! Great people to work with, they provide suggestions and support.

Date of experience: December 10, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Miguel! We're happy to hear you had a great experience working with us. We appreciate your kind words and look forward to helping you again!

Illinois
1 review
0 helpful votes
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Exceptional Service
December 14, 2024

It was relatively easy to make my custom tshirt, but where RushOrderTees really was wonderful was with their customer service. I spoke with Dayanna and she was beyond helpful in regards to my questions to make changes to my order and even assisted with advice to make my shirt the best possible. I am so grateful she I who I connected with today she really went above and beyond her job! I will be using you guys again soon as I need to and referring everyone I know to use your business as well! Ecstatic and can't wait to receive my order!

Date of experience: December 4, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the kind words, Jaclyn! We’re thrilled that Dayanna went above and beyond to assist with your order. We appreciate your feedback and look forward to serving you again soon!

Virginia
1 review
0 helpful votes
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Very satisfied. Great customer service that stands behind the quality of their products

Date of experience: December 4, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for the review, Sherry! We’re glad you’re satisfied with our customer service and product quality. We appreciate your feedback and look forward to your next purchase!

Canada
1 review
0 helpful votes
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I'm an idiot
December 8, 2024

Wanted sleeves done, called in and Dayanna Montoya was more than helpful, very well spoken, and got everything explained well. Called back after placing the order and Dayanna was able to get the sleeves done and put on the order for me. Afterwards I realized I had saved over a design in error and had a duplicate shirt. Once again after calling in Dayanna solved the issue immediately. An entirely painless process, with excellent hold times. Dayanna is amazing, thank you guys!

Date of experience: November 28, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing this, Jonathan! We’re thrilled to hear that Dayanna could assist you so efficiently. We truly appreciate your feedback and look forward to working with you again!

Missouri
1 review
0 helpful votes
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Customer service done right!
December 7, 2024

I had a previous order where production standards were off and right way ROT contacted me and was persistent in making things right, and they did! I love the reprint, and I can honestly say I will return not because of the product but the customer service!

Date of experience: November 27, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thanks for sharing this, Kent! We're glad we could make things right with your reprint. We truly appreciate your kind words and look forward to serving you again!

Canada
1 review
0 helpful votes
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Great Products, Great Service
December 2, 2024

I needed 3 T shirts for a Birthday Party and found Rush Order Tees online. Having never heard about them I was a little reluctant but the site is really user friendly ( which I need) and I was able to design them and decided to give it a try. I chatted with their chat line and they were very helpful. I was promised delivery by November 21st and they arrived right in time.
Again concerned when I opened the package and to my surprise they are perfect.
The quality, artwork, sizing and customer service were all excellent. Thank You Rush Order Tees and if someone who has doubts is reading this Go For It …you will not be disappointed.

Date of experience: November 22, 2024
Alyssa S. RushOrderTees Rep
over a year old

Thank you for the kind words, Pat! We're so glad you're satisfied with our products and service. We appreciate your support and can’t wait to serve you again!