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RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.
RushOrderTees Reviews Summary
RushOrderTees has a rating of 4.6 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.
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I have to say that the customer service for this company is top tier. I had an issue with my hoody, (Not the print, the print is beautiful) and within the day of me sending a picture they had already got back to me to inform me that a reprint is in action! Thank you all for being the company I hoped you would be.
Great product, quick turnaround, arrived even earlier than I anticipated. Couldn't be more satisfied
Thanks for the review, Daniel! We’re glad everything went smoothly and your order arrived ahead of schedule!
I placed a large order, and was impressed with the entire experience! My t-shirts and hats turned out amazing! Great quality and exactly what I wanted! My logo turned out very small on a few of my hats, and they responded immediately to my concerns and agreed to redo that part of my order. Very impressed with the customer service, and ease of communication with them. HIGHLY RECOMMEND!
Thanks for sharing your experience, Vicki! We’re glad you’re happy with the quality and that our team quickly addressed your concerns. We appreciate your high recommendation!
I wanted a shirt made with a logo of a band. I forwarded the picture and was amazed of the quality, the shirt looks amazing, first time I used Rush Order Tees. Will definitely used them again for future orders and will recommend to friends.
Thanks for sharing your experience, John! We’re glad to hear that the shirt turned out amazing, and you’ll use us again. We appreciate the recommendation!
Our hat order just came in and the hats look too good. Thank you for working on such tight schedule. You shall have more business from us.
Thanks for sharing your experience, Padma! We’re glad the hats turned out great and that we could meet your tight schedule. We look forward to more business together!
At the "last minute" I ordered a custom T-shirt for a neighbor's birthday party. The party was on a Tuesday and I ordered the shirt to be made and shipped on the previous Saturday. I had to have the shirt on Tuesday and it arrived by noon. This made my day and the shirt was a hit for our neighbor.
We appreciate the kind words, Jack! We’re glad the shirt arrived right on time and made the celebration extra special!
Would give zero stars, if allowed.
Rush order for 5 simple shirts. They sent me an email that the order had shipped and it hadn't - they just created the label. I waited 24 hours and it still hadn't shipped, so I reached out to customer service. They lied to me 3 times:
1) The agent (I see you, Damian!) insisted that the order had been shipped the prior day. It hadn't - lie #1 and we're off to a bad start.
2) They said it would be delivered that day (difficult when it hadn't even shipped, no?). So that's lie #2.
3) They said that bulk shipments aren't trackable or scanned by USPS. This makes no sense and is a complete lie.
They offered to send out a "replacement order" which would be completely different colors than what I ordered. I said yes, with zero faith that they would get them to me on time.
Sitting here a few days later and can document that the team sent out my original order AFTER they told me it had shipped multiple times (and implied that I'm not terribly bright). And customer service has stopped responding to emails.
They also never published my poor review on their site, which is a window into this company's ethics.
Overall - a shameful, deceitful and poor experience. This is a commoditized business and there are many others to choose from. Shop elsewhere.
No one cares that you made shirts for the Sixers
Hi Michael,
I'm sorry to hear about your experience and appreciate you reaching out. I want to clarify a few details regarding your order. You selected our free shipping option, which includes a delivery window rather than a guaranteed delivery date.
Your original order arrived on the second day of that window. After you contacted us and shared that you needed the items by the first day, we expedited a replacement order at no additional cost. Due to the quick turnaround required, we used black tees instead of grey to ensure timely delivery. That replacement arrived on the date you specified, and the original order followed one day later.
We truly regret that this resolution didn’t meet your expectations.
Last minute decision to order jackets for 11 people headed to Alaska. Found RushOrderTees on google search and am sure glad I did. Easy to pick a product, design and place order. Rush shipping and they came through! Impressed and happy with our purchase.
Thanks for sharing your experience, Julie! We’re glad we could help with your last-minute order and that the jackets arrived in time for your Alaska trip!
Sent in an order. When i finally received it after 3 weeks, they rotated the logo before printing it. Emailed them to let them know of the mistake. They are going to replace/send out another shirt, but now have to wait another 7-10 days before it gets reprinted properly and then sent out.
Peter, thank you for your patience and understanding throughout this mix-up. We truly appreciate your willingness to work with us to make things right and are.specialy committed to getting your corrected shirt to you as soon as possible. Your satisfaction means a lot to us!
Received the wrong size shirt but customer service was fast and within hours were already producing the right sizes to ship out to me
Thanks for the review, Julian! We’re glad the team responded quickly and moved quickly to get the correct sizes!
The order came on time as described. It looks great. Better than expected! Will order from the company again
Thanks for the review, Mara! We’re glad the hoodie turned out even better than expected. We look forward to your next order!
I put together a quick design for around 45 shirts. They did exactly what i wanted in a super short time. Delivered the day promised. The Shirts are high quality super soft. Love them! Glad i found this company! Beautiful product!
We appreciate the kind words, Bobbie! We’re glad everything turned out just how you wanted and arrived right on time!
ROTs was very helpful in addressing a problem, kind and timely in delivery. Their T-shirt is excellent quality, I would definitely order from them again!
Thanks for the review and recommendation, Susan! We’re glad the team was helpful, and you’re happy with the shirt quality. We look forward to your next order!
Thank you so much for getting my order to me in time for my husband's birthday yesterday, even with my constraints. You guys are WONDERFUL! He loved the t-shirt so much that he wore it to work today. Again, thank you sooo much for helping me do this in time.
Thanks for sharing your experience, Susan! We’re glad the shirt was made on time, and your husband loved it. We look forward to your next order!
I originally received an order that had an alignment issue with the print on the front of the hoodie. I reached out to RushOrderTees promptly and received a very quick response they would fix the issue. 1 week later a new garment arrived exactly how I ordered it. I'm thrilled with the service RushOrderTees provides, especially since I can order premium garments with no minimum. I will be ordering more items from RushOrderTees and I'll gladly recommend RushOrderTees to anyone else who is looking for high quality custom gear. Thank you so much!
Thanks for sharing your experience, Kenneth! We’re glad we could resolve the issue quickly and get the hoodie just right. We appreciate the recommendation and look forward to your next order!
I had some hiccups down the road trying to order some custom t shirts but it was my fault. I accidentally typed in the wrong address for my delivery. And the shirts were for a MS walk this weekend! It looked like it wasn't going to make it back in time but I spoke to customer service. I explained the situation and everyone was so helpful! I just received the shirts today 2 days before the walk! Thank you so much! If I ever need another shirt again I will be using this site!
Thanks for sharing your experience, Elanor! We’re glad the team could step in and get your shirts to you in time for the MS walk. We’ll be here when you need your next order!
I have been ordering from Rush Order tees for the third time now and realize just how difficult it can be to get it right, between sizing, shapes and product choices... but these guys do it! The team at Rush Order has more than met our needs in sending us our custom finished product. They are fair and reasonable and more than accommodating. If it isn't up to our expectations, they fix it. We are happy and proud to be one of their customers.
Thanks for the kind words, Tricua! We’re glad the team has consistently delivered and ensured everything met your expectations. We’re proud to have you as a customer!
My custom shirt didn't fit, so they sent me the appropriate size. Thank you so much! I will certainly be back.
Thanks for sharing this, Ryan! We're glad the team was able to get you the right size. We look forward to your next order!
There was an issue with the shipping company and they were very quick in responding and getting the issue fixed. Very hassle free and accommodating!
We appreciate your feedback, Aries! It's great to hear the team responded quickly and made the process hassle-free. We look forward to your next order!
They gave me a new tshirt, one got lost in mail!:)it was very helpful what they did they went out of their way I didn't expect that!
Thanks for sharing this, Austin! We're glad the team went above and beyond to replace your lost t-shirt. We look forward to your next order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the kind words, Ryan! We’re glad our team handled your hoodie issue quickly and made things right. Thanks for trusting us!