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RushMyPassport Reviews Summary
RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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If time is of the essence...this company will get you there quickly and effectively. Though cost can be daunting, the service received was absolutely worth the cost.
The entire process went smoothly and customer service was very helpful and responsive with all of my questions. The passport renewal arrived without a hitch. I will be using these guys for all my passport needs.
Very helpful customer service representatives! On-time just as advertised!
Everything went smoothly, even when I had to make a change because my expired passport was lost. Just follow their directions to the letter and everything goes very well. Even the passport photo could not be simpler (using Walgreens and the Passport Photo Creator app.
As advertised, quick and easy. Will use again
Andi was absolutely amazing. She returned my call as soon as her offices were open, she was friendly and personable, and she acknowledged my request. Although I secured my passport by other means, I highly recommend asking for Andi if you have any customer service needs.
Getting your passport seems more confusing than it really is. It was helpful to have instructions.
It could not have been a better experience.It went smoothly and stress free. I was concerned about making mistakes in the process. I did, but my contact Gladia Rosier caught them all, and clarified my options so I got exactly what I wanted and I paid the correct amount
I will recommend this to everybody. It is well worth the fee
Delivered a day early! The customer service associates were readily available. Only thing that they could improve on is making sure the customer knows its "8-10", etc... business days.
The process was made simple. I was impressed that once I contacted "Rush my Passport" they didn't wait for me to get around to providing the info but reached out to me tastefully to provide the documents so this could be handled promptly. This was a painless way to have an important process completed
The best service. Faster than expected.
Rush passport is fast! I received my passport within 2 business days and they walked me through any questions that i had.
My travel plans were a true emergency. Rushmypassport performed as needed and I am good to go.
RushmyPassport provided excellent written instructions and also required me to have a telephone conversation with a knowledgeable person to go over the checklist to be sure I was able to provide all of the necessary information. I asked if my old passport would be returned and I was told that it would be returned. I received my new passport on time but the old passport was not enclosed. I was disappointed, but then the old passport arrived in the mail a few days later with a letter saying that the new passport was being mailed separately. So all is well.
EVERY THING WENT JUST FINE IT WAS THE BEST SERVICE I HAD
Fast service and the folks in the phone were helpful and knowledgeable!
I spoke to a couple of your representatives. Everyone was extremely helpful. Andi Thomas went above and beyond. Thank you Andi. Sincerely James Varble
Very pleased with your service. I was a bit apprehensive mailing you my expiring passport but stepped out in faith and could not have been more pleased. Your emails notifying me of each step taking place in the process certainly eased my concerns and demonstrated your professionalism and excellent service. I would wholeheartedly recommend your service to anyone.
The person I spoke with was very friendly, patient and knowledgeable. I felt safe using them, like I wasn't being scammed.
From the business
RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members